--- description: Review of ScalePad Lifecycle Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ScalePad Lifecycle Manager | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Warranty Management Software](/directory/4674/warranty-management/software) > [ScalePad Lifecycle Manager](/software/449668/ScalePad) # ScalePad Lifecycle Manager Canonical: https://www.softwareadvice.co.nz/software/449668/ScalePad Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/449668/ScalePad?page=2) > ScalePad Lifecycle Manager is a platform designed to assist managed service providers in managing operations and showcasing strategic value to clients. It supports organizations of various sizes, from those in early stages to those focused on growth. The platform is used by roles such as business owners, CTOs, account managers, vCIOs, service delivery managers, and help desk engineers. The platform delivers real-time insights into assets, enabling the creation of automated roadmaps, budgets, and reports. It simplifies the preparation of business reviews and supports aligning technology with client goals through detailed reporting. It manages a large volume of assets globally, turning data into actionable insights for planning and forecasting. The platform reduces manual preparation time by automating processes and providing templates. It supports proactive planning and client segmentation, helping service providers focus on strategic activities. > > Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 10 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ScalePad - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Client Management - Compliance Management - Contract/License Management - Customisable Branding - Customisable Reports - Data Import/Export - Data Visualisation - Eligibility Verification - Forecasting - Inventory Tracking - Policy Management - Product Registration - Real-Time Data - Real-Time Reporting - Reporting & Statistics - Service Management ## Integrations (34 total) - Atera - Autotask PSA - Auvik - BMS - Barracuda RMM - Cisco Meraki - ConnectWise Automate - ConnectWise PSA - Datto RMM - FortiCloud - Freshservice - HaloITSM - HaloPSA - Hudu - IT Glue ... and 19 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Warranty Management Software](https://www.softwareadvice.co.nz/directory/4674/warranty-management/software) ## Related Categories - [Warranty Management Software](https://www.softwareadvice.co.nz/directory/4674/warranty-management/software) - [Client Onboarding Software](https://www.softwareadvice.co.nz/directory/4483/client-onboarding/software) ## Reviews ### "Crazy simply and so useful" — 5.0/5 > **Shaun** | *25 May 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: This was super easy to get setup and has been invaluable as both a management and sales tool for us. > > **Cons**: While extensive, there are some limits on it's ability to find information automatically but it hits all the big stuff for us. > > Fantastic product that I'm sure we'll continue to find more and more value in. ----- ### "CSM for an MSP in RI" — 4.0/5 > **Thalia** | *6 September 2023* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: My most favorite part of scalepad is the client's hardware lifecycle report. i use this every time i have any kind of meeting with a client. > > **Cons**: the software section, but I do not have access to this section, and so it would be nice to see what this option would give us > > This is my favorite tool I use everyday. The hardware lifecycle report is something i do for each one of my clients multiple times a day, and not just the pretty document but also the spreadsheet so that I have a snap shot and clear view of all the warranties expired (in red) which is one thing i absolutely LOVE using. ----- ### "Bottom line: The Service Isn't There." — 3.0/5 > **William** | *6 February 2023* | Computer Networking | Recommendation rating: 0.0/10 > > **Pros**: The web portal has a lot of useful data presented in a mostly organized manner. Reporting is above par. > > **Cons**: The warranty service, the product ScalePad is built to sell and provide, is poor. Every Next Business Day warranty claim my company made required over a week to resolve. Although ScalePad repeatedly stated these incidents were isolated and unusual, for my business it was ScalePad's SOP. > > Unfortunately, once we started making warranty claims, our experience with ScalePad was poor. A glossy website filled with useful data is of no use when you are unable to deliver a Next Business Day warranty claim in less than a week. ----- ### "Great for asset management\!" — 5.0/5 > **Christopher** | *7 December 2023* | Chemicals | Recommendation rating: 9.0/10 > > **Pros**: We are a medium-sized company with a small IT department and we love how easy and intuitive ScalePad is\! It syncs with our PSA (ConnectWise Manage) and RMM (Atera) to provide a big-picture view of our assets, warranty coverage, lifecycle, etc. > > **Cons**: I do not have any specific items that I dislike about ScalePad. It works well for what we need it for. ----- ### "ScalePad Is a Reliable Warranty Management Tool" — 5.0/5 > **Micheal** | *9 April 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: For proper warranty management, ScalePad is the most efficient solution. ScalePad is friendly and easy to use. > > **Cons**: I do not dislike anything about ScalePad. ScalePad has been the best. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/449668/ScalePad?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/449668/ScalePad) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data