--- description: Review of MassageBook Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MassageBook | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Tablet POS Software](/directory/1451/tablet-pos/software) > [MassageBook](/software/44889/massagebook) # MassageBook Canonical: https://www.softwareadvice.co.nz/software/44889/massagebook Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.co.nz/software/44889/massagebook?page=2) > MassageBook is professional massage therapy practice management software that takes care of virtually all the tasks a practice owner needs to perform to operate and thrive as an independent massage or bodywork practice. Above all, it's simple to use for massage therapists because it works like you do. You'll find that it's not only intuitive to use, but that MassageBook provides you with the highest level of support and guidance on your journey to building a simple to manage, growing massage business. With real time chat inside the software as well as phone and email support, you'll never feel alone with the MassageBook Success Team guiding you. When we say "it's in there", that's what we mean\! - Website builder for your own website - Website integration if you already have a website - Customizable Intake Forms - Customizable SOAP notes - Everything scheduling related - Automated reminders via email and text - Outcall service scheduling and - Reviews collection and display - Promotions - Gift Certificate management - Create and manage Membership Plans - Full Marketing Suite including email templates - Get new clients from Google, Facebook, Instagram and the MassageBook directory and much more - all set to work for you automatically while you focus on your clients\! > > Verdict: Rated **4.7/5** by 446 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 446 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 2Book - **Location**: Mt Pleasant, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: MassageBook offers a free 30-day trial of the Amplify plan. No credit card is required. - No extra fees for additional users - No extra fees for text messages / reminders on plans that offer this feature - **Target Audience**: Self Employed, 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing ## Integrations (4 total) - Google Calendar - Meta for Business - Square Payments - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Tablet POS Software](https://www.softwareadvice.co.nz/directory/1451/tablet-pos/software) ## Related Categories - [Tablet POS Software](https://www.softwareadvice.co.nz/directory/1451/tablet-pos/software) - [POS Software For Small Business](https://www.softwareadvice.co.nz/directory/456/small-business-pos/software) - [Mobile Point of Sale Systems Software](https://www.softwareadvice.co.nz/directory/1400/mpos/software) - [Spa Software](https://www.softwareadvice.co.nz/directory/2596/spa/software) - [Business Management Software](https://www.softwareadvice.co.nz/directory/4371/business-management/software) ## Alternatives 1. [ClinicSense](https://www.softwareadvice.co.nz/software/395056/clinicsense) — 4.8/5 (653 reviews) 2. [Noterro](https://www.softwareadvice.co.nz/software/324616/soap-vault) — 4.8/5 (626 reviews) 3. [Vagaro](https://www.softwareadvice.co.nz/software/88220/vagaro) — 4.7/5 (3634 reviews) 4. [Mangomint](https://www.softwareadvice.co.nz/software/352584/mangomint) — 4.9/5 (311 reviews) 5. [Mindbody](https://www.softwareadvice.co.nz/software/188104/mindbody) — 4.0/5 (2990 reviews) ## Reviews ### "Great Scheduling Platform with Excellent Customer Support" — 5.0/5 > **Wendy** | *15 May 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: One of the biggest strengths of MassageBook is their customer service. In my experience, their support team has been responsive, professional, and genuinely helpful when issues arise or questions come up. I also appreciate that the platform continues to evolve. They regularly roll out enhancements and improvements, and it feels like they do listen to feedback from massage therapists and wellness professionals using the software day to day. The system combines scheduling, intake forms, SOAP notes, reminders, online booking, and client management into one platform, which helps streamline operations for a small business. Clients also tend to find the booking process easy and convenient, which has been a major benefit for my practice. > > **Cons**: The biggest limitations for me are on the marketing and communication side of the platform. The email campaign editor is functional, but it feels more limited compared to dedicated email marketing platforms. Formatting options and design flexibility can be restrictive, especially when trying to create more polished or branded campaigns. I also wish there were more detailed email analytics available. It would be helpful to see exactly which clients are opening emails, engaging with campaigns, or unsubscribing so communication strategies could be adjusted more effectively. Another feature I would love to see added is built-in text marketing or SMS campaigns. Automated appointment reminders are great, but having the ability to send targeted promotional or wellness text campaigns directly through the platform would make it feel more like a complete client communication system. > > I’ve been using MassageBook since 2016 for my massage therapy practice, and it has become an important part of running my business efficiently. The online booking system is easy for clients to use, appointment reminders help reduce no-shows, and the intake forms and SOAP note features help keep client information organized in one place. I also appreciate being able to customize services, availability, and automated communications to better fit the needs of my practice. One of the biggest benefits has been giving clients the ability to book appointments anytime without needing to text or call back and forth. The platform has also continued to evolve over time with added features and integrations. Like any software, there are occasional limitations or learning curves with updates, but overall it has been a valuable tool for helping me manage scheduling, client communication, and day-to-day operations as an independent massage therapist. I would recommend it to massage therapists looking for an all-in-one practice management and booking solution. ----- ### "The Best App in My Business Arsenal" — 5.0/5 > **Verified Reviewer** | *5 September 2025* | Consumer Services | Recommendation rating: 3.0/10 > > **Pros**: I do not know where to begin\! I am a 15 year LMT and lets face it, I'm great with my hands, not so much creating advertisements or honestly maintaining contact. MassageBook helps with all of it\! My clients appreciate the different ways to book, contact me, and many love the emails i send out quarterly just say hey these are the products we are trying. I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to pay. I am only managing myself and I love the price for only me\! I love being able to creat my own intake forms for the different modalities and services i offer and it is super wasy, even for someone not tech savy \*raising my hand Also yhe customer service from this app, be it for me or my clients, is amazing. Might take 10 min to fix an issue. Never had to be on chat with Massage Book support any longer than 10 to 15 min\! > > **Cons**: As a duel LMT and ESTI, o dont have a great way to SOAP my facials. I would love to be able to make/create my own SOAP notes\! The CC processing takes 5 to 6 days from the time of payment to get to my checking account so it is one more thing to track. > > Love love love cant wait to watch it continue to expand and grow. While things can always improve, this app keeps surprising me in how they stay just ahead of the game. And inget a great learning experience ----- ### "Good features, but response time has gone to heck." — 3.0/5 > **Sam** | *5 November 2022* | Health, Wellness & Fitness | Recommendation rating: 4.0/10 > > **Pros**: I'm very happy with the online scheduling, and CRM capabilities like email campaigns. These have helped me a lot. > > **Cons**: Lately (since announced hiring of a bunch of new coders last year), the response time for the system has gone to hell. It takes minutes, sometimes, for a screen to fill. It's worst in the Marketing section, trying to put together a newsletter, and in Sales Reporting. > > Still happy with the features, but I'm starting to feel like I don't have time to waste like this. May find a new provider. ----- ### "Dedication and Real Teamwork" — 5.0/5 > **Joan** | *19 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: MassageBook has always been easy available when I needed help. Everyone is so consistently kind and efficient. They are aware of all we might need and work hard to make using their software easy. > > **Cons**: I have no complaints. They are always making upgrades. Anything that can’t be done, or could be made easier to do - they are a step ahead- already working on a solution > > Everyone is equally skilled in navigating the software and knowledgeable about business. Security features are excellent. ----- ### "Massagebook a definite Yes\!" — 5.0/5 > **PORTIA** | *8 August 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: They have outstanding customer support, if it's not resolved via chat, it's quickly and friendly resolved via live call. Best part, I haven't really had many issues with Massagebook. My clients love being able to book and pay for their appointments online, saves me time too\! > > **Cons**: It would have to be payment system. It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which cost me more money. It is very easy to use for me and my therapists. > > I have been with Massagebook for 5 years, i took a break for a while, (3 years) Tried Booker/ Mindbody, they are ridiculously expensive and software is down half the time. To my surprise coming back to Massagebook all my previous client list and soap notes everything was just how i left it 3 yrs prior. Massagebook staff is very user friendly most helpful with any task. Mainly it's so easy to use you don't need a whole lot of help with navigating the software. I would definitely recommend Massagebook\! ----- Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.co.nz/software/44889/massagebook?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/44889/massagebook) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data