--- description: Review of MassageBook Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MassageBook | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Spa Software](/directory/2596/spa/software) > [MassageBook](/software/44889/massagebook) # MassageBook Canonical: https://www.softwareadvice.co.nz/software/44889/massagebook Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.co.nz/software/44889/massagebook?page=2) > MassageBook is professional massage therapy practice management software that takes care of virtually all the tasks a practice owner needs to perform to operate and thrive as an independent massage or bodywork practice. Above all, it's simple to use for massage therapists because it works like you do. You'll find that it's not only intuitive to use, but that MassageBook provides you with the highest level of support and guidance on your journey to building a simple to manage, growing massage business. With real time chat inside the software as well as phone and email support, you'll never feel alone with the MassageBook Success Team guiding you. When we say "it's in there", that's what we mean\! - Website builder for your own website - Website integration if you already have a website - Customizable Intake Forms - Customizable SOAP notes - Everything scheduling related - Automated reminders via email and text - Outcall service scheduling and - Reviews collection and display - Promotions - Gift Certificate management - Create and manage Membership Plans - Full Marketing Suite including email templates - Get new clients from Google, Facebook, Instagram and the MassageBook directory and much more - all set to work for you automatically while you focus on your clients\! > > Verdict: Rated **4.7/5** by 455 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 455 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 2Book - **Location**: Mt Pleasant, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Take the first step towards transforming your massage business with our 30-day free trial of Practice. No credit card is required, allowing you to enjoy the benefits of our most popular package for Massage Therapists without any upfront commitment - **Target Audience**: Self Employed, 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing ## Integrations (4 total) - Google Calendar - Meta for Business - Square Payments - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Spa Software](https://www.softwareadvice.co.nz/directory/2596/spa/software) ## Related Categories - [Spa Software](https://www.softwareadvice.co.nz/directory/2596/spa/software) - [Business Management Software](https://www.softwareadvice.co.nz/directory/4371/business-management/software) - [Massage Therapy Software](https://www.softwareadvice.co.nz/directory/4552/massage-therapy/software) ## Alternatives 1. [ClinicSense](https://www.softwareadvice.co.nz/software/395056/clinicsense) — 4.8/5 (671 reviews) 2. [Noterro](https://www.softwareadvice.co.nz/software/324616/soap-vault) — 4.8/5 (626 reviews) 3. [Mangomint](https://www.softwareadvice.co.nz/software/352584/mangomint) — 4.9/5 (348 reviews) 4. [Vagaro](https://www.softwareadvice.co.nz/software/88220/vagaro) — 4.7/5 (3670 reviews) 5. [Mindbody](https://www.softwareadvice.co.nz/software/188104/mindbody) — 4.0/5 (2995 reviews) ## Reviews ### "Great Scheduling Platform with Excellent Customer Support" — 5.0/5 > **Wendy** | *15 May 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: One of the biggest strengths of MassageBook is their customer service. In my experience, their support team has been responsive, professional, and genuinely helpful when issues arise or questions come up. I also appreciate that the platform continues to evolve. They regularly roll out enhancements and improvements, and it feels like they do listen to feedback from massage therapists and wellness professionals using the software day to day. The system combines scheduling, intake forms, SOAP notes, reminders, online booking, and client management into one platform, which helps streamline operations for a small business. Clients also tend to find the booking process easy and convenient, which has been a major benefit for my practice. > > **Cons**: The biggest limitations for me are on the marketing and communication side of the platform. The email campaign editor is functional, but it feels more limited compared to dedicated email marketing platforms. Formatting options and design flexibility can be restrictive, especially when trying to create more polished or branded campaigns. I also wish there were more detailed email analytics available. It would be helpful to see exactly which clients are opening emails, engaging with campaigns, or unsubscribing so communication strategies could be adjusted more effectively. Another feature I would love to see added is built-in text marketing or SMS campaigns. Automated appointment reminders are great, but having the ability to send targeted promotional or wellness text campaigns directly through the platform would make it feel more like a complete client communication system. > > I’ve been using MassageBook since 2016 for my massage therapy practice, and it has become an important part of running my business efficiently. The online booking system is easy for clients to use, appointment reminders help reduce no-shows, and the intake forms and SOAP note features help keep client information organized in one place. I also appreciate being able to customize services, availability, and automated communications to better fit the needs of my practice. One of the biggest benefits has been giving clients the ability to book appointments anytime without needing to text or call back and forth. The platform has also continued to evolve over time with added features and integrations. Like any software, there are occasional limitations or learning curves with updates, but overall it has been a valuable tool for helping me manage scheduling, client communication, and day-to-day operations as an independent massage therapist. I would recommend it to massage therapists looking for an all-in-one practice management and booking solution. ----- ### "MassageBook is 5-Star ROI. Don't wait, get it NOW." — 5.0/5 > **Jaeci** | *22 August 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The booking system, the eblast marketing, and even flagging opportunities making it such an overall well-rounded business tool. The dynamite customer service team tips it over the edge into an absolute must-have for my business. > > **Cons**: Having accurate dashboard metrics would be awesome (eblast open category; month's revenue; ranking, etc.). > > MassageBook is pure oxygen to my bodywork business. The tools and support save me dozens of administrative hours per month, and allow me to focus on client appointments. In the two years I've been with MassageBook, I've been able to increase my income by up to 50%, while spending 50% less time on the (unpaid) business end of maintaining my business. MassageBook is a 5-star, return-on-investment must-have for every serious massage therapist who wants a thriving practice. ----- ### "Good features, but response time has gone to heck." — 3.0/5 > **Sam** | *5 November 2022* | Health, Wellness & Fitness | Recommendation rating: 4.0/10 > > **Pros**: I'm very happy with the online scheduling, and CRM capabilities like email campaigns. These have helped me a lot. > > **Cons**: Lately (since announced hiring of a bunch of new coders last year), the response time for the system has gone to hell. It takes minutes, sometimes, for a screen to fill. It's worst in the Marketing section, trying to put together a newsletter, and in Sales Reporting. > > Still happy with the features, but I'm starting to feel like I don't have time to waste like this. May find a new provider. ----- ### "Great booking app for massage therapists and small business owners" — 5.0/5 > **Kimiyo** | *18 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It has all the features massage therapists and businesses need at a reasonable price. I love the fact that they don't charge for multiple staff members, and that really helps. In this business, we have many people working part-time, and if I have to pay the fee for someone who hardly gets any appointments, it's tough. > > **Cons**: When I have to pay my staff, MassageBook makes it difficult and takes longer than it should. The marketing tool is very outdated, and I hope they can update it. > > Since I've been with over 10 years, I pretty much know everything. They have very good customer service. I need booking, credit card processing, intake form, SOAP note, gift card sales, customer support, reporting, marketing, packages, texting, reminders, multiple massage therapists' access, and MassageBook does it all, and I get a discount with ABMP. ----- ### "Great Customer Service" — 5.0/5 > **Joy Bird** | *1 September 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love that I get a 25% discount because I am an AMTA member. I love the customer support, always friendly \& very helpful. > > **Cons**: The only true con is that MB does not have a safety feature built into the app for mobile massage therapist. That is why I originally looked into another platform. > > I am very pleased with Massage Book. Everyone I talk to is knowledgeable and very eager to help me set things up, and answer all of my questions. ----- Page: 1 / 19\ Next: [Next page](https://www.softwareadvice.co.nz/software/44889/massagebook?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/44889/massagebook) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data