--- description: Review of Encore Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Encore | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Applicant Tracking Systems](/directory/321/applicant-tracking-software/software) > [Encore](/software/4483/cluen-encore) # Encore Canonical: https://www.softwareadvice.co.nz/software/4483/cluen-encore > Encore is a cloud-based platform designed for recruiters to streamline the consolidation, organization and storage of applicant information. Its intuitive dashboard gives users a comprehensive view of each candidate's journey through the hiring process, offering insights into their current status, the progress of job offers and scheduled interviews. Encore enables the linkage of candidate profiles with their personal social media accounts, offering recruiters a glimpse into their online presence. The 'Relarity' feature of Encore permits the tracking of referrals and the examination of candidates' past employment records to ascertain any previous affiliations with current staff members. Additionally, it houses multiple functionalities for entering and managing candidate data in its database, facilitating the tracking of connections between individuals and organizations.  Encore software offers real-time analytics that provides users personalized insights into their candidate pipeline. This includes a recap of current searches and monitoring of essential projects. The platform provides metrics for team effectiveness and tracks key milestones. Additionally, it offers visualization tools that can identify new opportunities by mapping the business and social networks of existing connections.  Encore's process-based workflows are designed to streamline executive search processes by automating standard procedures and defining user responsibilities to facilitate smooth transitions between team members. The solution automates GDPR compliance communications using process triggers and is designed to be adaptable for GDPR compliance needs. Additionally, it allows for quick parsing of resumes/CVs and LinkedIn profiles, which is complemented by a self-learning system for managing business names. Automation is embedded within the software through tracking referrals. Standard administrative tasks are optimized by utilizing the reporting tools in Encore, which can manage periodic notifications or reminders. Its Relativity function aids in maximizing relationships by tracking business and social relationships, including board memberships and referrals. Additionally, it captures all related communications, whether they are emails, meetings or tasks, ensuring a seamless, personalized interaction with candidates and clients. Integration with Microsoft Outlook is a significant feature, allowing for tracking of email communications with candidates within Encore. > > Verdict: Rated **4.0/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 5 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 2.7/5 | Based on overall reviews | | Features | 2.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Cluen - **Founded**: 1990 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact The Cluen Corporation for pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Assessment Management - Candidate Profiles - Candidate Sourcing - Candidate Tracking - Careers Page - Collaboration Tools - Compensation Management - Dashboard - Email Management - Employee Database - Employee Profiles - Internal HR - Interview Scheduling - Recruiting Firms - Recruitment Management - Reference Checking - Reminders - Resume Parsing - Resume Storage ## Support Options - 24/7 (Live rep) ## Category - [Applicant Tracking Systems](https://www.softwareadvice.co.nz/directory/321/applicant-tracking-software/software) ## Related Categories - [Applicant Tracking Systems](https://www.softwareadvice.co.nz/directory/321/applicant-tracking-software/software) - [Online HR Software](https://www.softwareadvice.co.nz/directory/369/web-based-hr-software/software) - [PEO Software](https://www.softwareadvice.co.nz/directory/3642/peo/software) - [HR Software for Nonprofits](https://www.softwareadvice.co.nz/directory/367/nonprofit/software) ## Alternatives 1. [Rippling](https://www.softwareadvice.co.nz/software/410674/rippling) — 4.9/5 (4614 reviews) 2. [NEOGOV](https://www.softwareadvice.co.nz/software/390701/neogov) — 4.5/5 (850 reviews) 3. [Zoho Recruit](https://www.softwareadvice.co.nz/software/408185/zoho-recruit) — 4.5/5 (1193 reviews) 4. [BambooHR](https://www.softwareadvice.co.nz/software/27196/bamboohr-payroll) — 4.6/5 (3108 reviews) 5. [Workday HCM](https://www.softwareadvice.co.nz/software/390210/workday-hcm) — 4.5/5 (1733 reviews) ## Reviews ### "Does for CRM what Apple did for the cellphone" — 5.0/5 > **James** | *2 February 2012* > > **Pros**: We were very selective in choosing a CRM when we started our business. Having used several previous recruitment databases and been through painful implementations we wanted to get it right from day one. Encore offers all the functionality of some of its bigger competitors - at the same time it is designed for ease of use. First of all it is extremely ergonomic, easy on the eye with clear, well laid-out buttons and shortcuts. Underneath this easy-to-use interface are all the tools you need for detailed reporting and search information - some of which I am still getting to grips with. The fact it can be accessed on a smartphone is also a huge bonus. Another important plus point is how easily it can be customised to suit your own workflow - rather than the other way round. > > **Cons**: We haven't had any problems with Encore - Cluen host our version on their own cloud. Any minor bugs or glitches or quickly fixed in future builds which are quite regular throughout the year. In previous companies we used to lose a lot of time with crashed databases and other such problems - so far we've had no problems of this kind (touch wood\!) Cluen are based in the US and we're based in London so face to face coaching and support is a little tricky, that said they are extremely dedicated and professional people who are passionate about their product. Despite technical support being over the phone or email they respond quicker than most companies would do in the UK, often within a matter of minutes - even when it must be the early hours of the morning in New York. > > We're really pleased we chose this CRM - compared to its major competitors it just seemed much easier to use. I made the comparison with iPhone only because it feels like moving on to that from a Blackberry. Other CRM's do the job perfectly well - but this has been built from the ground up to be easy-to use. A great piece of software to grow organically with your business, we also liked the flexibility on pricing options (the ability to add in support for viewing on smartphones or client portals as optional extras). Above all though it is the customer service ethos these guys have - which I'm sure many other users would agree is rare in the IT industry. Highly recommended. ----- ### "ENCORE - DATABASE MANAGEMENT PLATFORM" — 5.0/5 > **FALAK** | *5 April 2018* | Mechanical or Industrial Engineering | Recommendation rating: 7.0/10 > > **Pros**: The main pros are these: 1. Data storage ability. 2. Ease of use and understanding for first timers. 3. Best platform for small to medium sized enterprise. > > **Cons**: I would say some of the CONS as: 1. Slow speed/ processing time for high number of users. 2. Pricey product in market 3. Not a general product for manufacturing and service industries rather more for manufacturing industry > > I would definitely recommend this great product as its easy to understand and requires basic computer skills to operate. ----- ### "Behind the times" — 1.0/5 > **Jill** | *19 March 2018* | Staffing & Recruiting | Recommendation rating: 2.0/10 > > **Pros**: It's familiar and pretty easy to learn. The customer service is attentive and helpful, but somewhat repetitive in their efforts > > **Cons**: This product is quite behind their competitors and it feels like an old "DOS" computer as compared to other like products. It is also extremely slow and lacking many desirable features. ----- ### "Encore is a great way to recruit new talent" — 4.0/5 > **Mike** | *19 October 2022* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: It's a very simple system of keeping track of finding and hiring new talent. > > **Cons**: It may be a bit lacking in some newer features but it works for what i need. > > I use Encore when looking to hire new talent. It's a excellent way to keep track of every candidate and organize all the information. ----- ### "The best executive search management system\!" — 5.0/5 > **Dan** | *26 January 2015* > > Encore by Cluen is by far the best search management system on the market\! The user experience is outstanding and the system is intuitive to the executive recruiting process. They have both an agency and a corporate recruiting version. I used it for 7 years and in my new role I miss not having it. The reporting capabilities are tremendous. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/4483/cluen-encore) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data