---
description: Review of Huddle Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Huddle | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [Huddle](/software/447692/huddle)

# Huddle

Canonical: https://www.softwareadvice.co.nz/software/447692/huddle

> Huddle is a unified communications solution that helps businesses streamline processes related to video conferencing, instant messaging, call recording, contact management, and more from within a unified platform. It allows team members to share screens, utilize whiteboards, generate call transcriptions, and share files, facilitating brainstorming, strategizing, and overall collaboration processes. 

Huddle's virtual phone functionality lets staff members conduct discussions, receive calls, and make domestic or international outbound calls. It enables employees to record meetings, manage playbacks, search through transcriptions, conduct group chats, and more on a centralized platform. Additionally, it allows administrators to create custom greetings, configure hold music, set up security codes, and provide global dial-in numbers for multiple countries. 

Huddle also provides iOS and Android mobile devices, which allows staff members to manage audio or video calls and instant messaging remotely. It is available on monthly subscriptions and support is extended via phone, email, documentation, and other online measures.
> 
> Verdict: Rated **2.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 2.0/5 | Based on overall reviews |
| Recommendation percentage | 30% | (3/10 Likelihood to recommend) |

## About the vendor

- **Company**: CarrierX
- **Location**: Long Beach, US
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$7.00
- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Costa Rica, France, Puerto Rico, Sweden, United Kingdom, United States

## Features

- Alerts/Notifications
- Audio Calls
- Brainstorming
- Call Logging
- Call Monitoring
- Call Recording
- Call Tracking
- Caller Profiles
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Conferencing
- Contact Management
- File Sharing
- Group Messaging
- Interaction Tracking
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)

## Related Categories

- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)
- [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software)
- [Meeting Software](https://www.softwareadvice.co.nz/directory/4303/meetings/software)
- [Video Conferencing Software](https://www.softwareadvice.co.nz/directory/4531/video-conferencing/software)
- [Softphone Software](https://www.softwareadvice.co.nz/directory/1706/best-softphones/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (10940 reviews)
2. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14526 reviews)
3. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17483 reviews)
4. [Google Meet](https://www.softwareadvice.co.nz/software/185290/google-meet) — 4.5/5 (12079 reviews)
5. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews)

## Reviews

### "Not enough bang for your buck" — 2.0/5

> **Daniel** | *8 April 2025* | Automotive | Recommendation rating: 3.0/10
> 
> **Pros**: Huddle is very user-friendly with a clean user interface.
The reporting is very comprehensive
> 
> **Cons**: Higher pricing than its competitors. 
Very steep learning Curve. 
Customization options are not great.
Notification can be over bearing
> 
> I was not blown away by huddle compared to other options on the market. For the cost, I expected much more. Also, I experienced slow loading times regularly

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/447692/huddle)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/447692-Huddle/> |
| en-AU | <https://www.softwareadvice.com.au/software/447692/huddle> |
| en-GB | <https://www.softwareadvice.co.uk/software/447692/huddle> |
| en-IE | <https://www.softwareadvice.ie/software/447692/huddle> |
| en-NZ | <https://www.softwareadvice.co.nz/software/447692/huddle> |
| fr | <https://www.softwareadvice.fr/software/447692/huddle> |

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