--- description: Review of Otter Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Otter | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Otter](/software/447335/otter) # Otter Canonical: https://www.softwareadvice.co.nz/software/447335/otter Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/447335/otter?page=2) > Otter is a note-taking software designed to help businesses record, transcribe and share voice notes in real-time. The platform enables administrators to invite participants, edit notes, manage vocabulary and automatically generate live captions. Attendees can scroll back to revisit specific points and annotate the transcribed text during virtual meetings on a unified interface. Otter allows teams to securely login via two-factor authentication (2FA) and single sign-on (SSO) functionality. Additionally, supervisors can highlight key points and export meeting analytics in PDF, TXT, SRT, MP3 and other formats using mobile applications on Android and iOS devices. Otter lets businesses integrate the system with several third-party applications including Zoom Meetings, Dropbox, Webex and Business Hangouts. Pricing is based on monthly and annual subscriptions and support is extended via knowledge base, FAQs, email and an online contact form. > > Verdict: Rated **4.4/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 100 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Otter.ai ## Commercial Context - **Starting Price**: US$12.99 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Otter offers a free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below – Basic – Available to users for free Pro – $12.99/month or $8.33/month (Billed Annually) Business – $30/month/user or $20/month/user (Billed Annually) Enterprise plans are also available. Please contact Otter directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Annotations - Audio/video file upload - Automatic Transcription - Automatic Transcription Services - Calendar Sync - Chat Transcript - Collaboration Tools - Data Import/Export - Data Storage Management - Data Synchronisation - File Sharing - Full Text Search - IVR - Keyword Search - Machine Learning - Meeting Notes - Mobile Access ## Integrations (7 total) - Business Hangouts - CxEngage - Dialpad AI Meetings - Dropbox Business - GoTo Meeting - Webex Suite - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software) - [Transcription Software](https://www.softwareadvice.co.nz/directory/4397/transcription/software) - [Note Taking Software](https://www.softwareadvice.co.nz/directory/4457/note-taking/software) - [Closed Captioning Software](https://www.softwareadvice.co.nz/directory/4469/closed-captioning/software) ## Alternatives 1. [Transkriptor](https://www.softwareadvice.co.nz/software/353670/transkriptor) — 4.7/5 (550 reviews) 2. [Fathom](https://www.softwareadvice.co.nz/software/423207/fathom) — 5.0/5 (807 reviews) 3. [Video To Blog](https://www.softwareadvice.co.nz/software/524066/Video-To-Blog) — 4.9/5 (69 reviews) 4. [Vizard](https://www.softwareadvice.co.nz/software/432576/vizard) — 4.9/5 (429 reviews) 5. [Mentalyc](https://www.softwareadvice.co.nz/software/362941/mentalyc) — 4.5/5 (59 reviews) ## Reviews ### "great tool for journalists" — 5.0/5 > **elaine** | *19 March 2026* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: i am enjoying exploring the AI assistant to quickly find quotes and synthesize material into usable text. > > **Cons**: would like an easier way to correct transcripts. maybe the AI component can do this, but I haven't tried it yet. > > after 4 years I still love Otter for the ease of connecting to Zoom calls, good accuracy, and real-time transcription. ----- ### "Otter: Easy to Use Middlemarket English Transcription" — 4.0/5 > **Luis** | *8 January 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Otter is easy to use and can even record directly from your microphone (thus getting around the rigamarole of inviting the AI assistant into specific meetings/dealing with outages. > > **Cons**: Otter can only really transcribe English, and even then fast speakers, individuals with heavy accents, or irregular speech patterns (repeated use of 'uh' , 'ah' and other fillers, raising and lowering one's voice multiple times in a sentence, etc) seems to baffle it. > > Otter is easy to use and would make a great edition to your corporate toolbelt. However, it's per user price and issues with certain speakers, mean that this might be your backup choice insofar as transcription. ----- ### "Great if your recordings are all clear with no background noise." — 3.0/5 > **Melanie** | *15 December 2024* | Publishing | Recommendation rating: 5.0/10 > > **Pros**: It was inexpensive and easy to use and integrate. > > **Cons**: The transcriptions often come out very strange and inaccurate. > > It was inexpensive but required a lot of time double-checkin the transcriptions which was very frustrating. If you have audio that is clear and concise, it would work fine but if there's background noise or accents, it often wouldn't pick up correctly. ----- ### "True time saver" — 4.0/5 > **Lori** | *14 March 2025* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: Transcribes meetings so I do not have to take minutes. Easy to use and upload recordings. Price is good as other products were more expensive > > **Cons**: It often transcribes the wrong words. I did some research and had to purchase a better microphone. I realize that it will not get everything correct but some times it is really bad. > > Just renewed for another year. Saves me time on typing minutes and makes my job easier. Would recommend to others. ----- ### "Easy-to-use with calendar integrations" — 5.0/5 > **Mariana** | *23 April 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Really easy to use. Calendar integrations are really useful > > **Cons**: Sometimes transcriptions are not accurate if there are too many people in the meeting. > > Overall good experience\! I feel like it has improved so much and the calendar integrations are really useful. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/447335/otter?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/447335/otter) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data