---
description: Review of EBI.AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: EBI.AI | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [EBI.AI](/software/446851/ebi)

# EBI.AI

Canonical: https://www.softwareadvice.co.nz/software/446851/ebi

> EBI Assistant, powered by cutting-edge AI technology, offers a comprehensive platform for businesses to optimize customer service operations. By automating calls outside of customer contact center hours, the assistant enables businesses to provide round-the-clock support. With its seamless integration capabilities, EBI Assistant can be easily integrated with existing systems such as Hubspot, Zendesk, and Jira, enhancing workflow efficiency. Its powerful natural language processing capabilities enable accurate and context-aware responses, ensuring exceptional customer experiences.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: EBI Solutions

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management

## Integrations (17 total)

- Campaign Monitor by Marigold
- Dropbox Business
- Dropbox DocSend
- Dropbox Sign
- EngageBay CRM
- Freshdesk
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Service Hub
- Jira
- Jira Integration+
- Mailchimp
- MakePlans
- ShipStation
- Stripe

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Related Categories

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)
- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

## Alternatives

1. [Chatbase](https://www.softwareadvice.co.nz/software/426065/chatbase) — 4.3/5 (73 reviews)
2. [ChatGPT](https://www.softwareadvice.co.nz/software/412748/chatgpt) — 4.4/5 (355 reviews)
3. [Botsonic](https://www.softwareadvice.co.nz/software/436579/botsonic) — 4.8/5 (80 reviews)
4. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.softwareadvice.co.nz/software/430256/wati) — 4.6/5 (203 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/446851/ebi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/ebi-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/446851/ebi> |
| en-GB | <https://www.softwareadvice.co.uk/software/446851/ebi> |
| en-IE | <https://www.softwareadvice.ie/software/446851/ebi> |
| en-NZ | <https://www.softwareadvice.co.nz/software/446851/ebi> |

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