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description: Review of Maestro Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Maestro | Reviews, Pricing & Demos - SoftwareAdvice NZ
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# Maestro

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> Delivered as a set of configurable applications, Kinaxis RapidResponse is a supply chain management solution that helps large enterprises and logistics service providers with planning and execution. Kinaxis offers organizations the supply chain planning, execution, and analytics capabilities they need to manage multiple interconnected supply chain planning and execution processes. &#10;&#10;Kinaxis connects data, processes, and people in a single environment to assist with operational and financial performance. Kinaxis is used by shippers and logistics service providers (LSPs), as well as organizations across a range of industries, including aerospace and defense, automotive, industrial, high-tech (consumer electronics and semiconductors), life sciences and consumer products. &#10;&#10;Applications include multi-enterprise visibility, order management, transportation management, returns and spare parts management, demand planning, supply planning, inventory management, order fulfillment, capacity planning, master scheduling, S\&amp;OP, supplier collaboration, material requirements planning and more. Organizations typically enter into customized subscription agreements with Kinaxis based on the number of end users in the organization and the applications requested. Founded in 1984, Kinaxis is headquartered in Ottawa Canada and has offices in North America, Asia-Pacific and Europe.
> 
> Verdict: Rated **4.5/5** by 26 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 26 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kinaxis
- **Location**: Ottawa, Canada
- **Founded**: 1995

## Commercial Context

- **Starting Price**: CA$30,000.00
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada

## Features

- API
- Capacity Planning
- Data Visualisation
- Demand Forecasting
- EDI
- Forecasting
- Historical Reporting
- Inventory Auditing
- Inventory Management
- Inventory Optimisation
- Kitting
- Manufacturing Inventory Management
- Multi-Channel Management
- Order Fulfillment
- Order Management
- Reporting/Analytics
- Routing
- Sales & Operations Planning
- Scheduling
- Supplier Management

## Support Options

- Chat

## Category

- [Order Management Software](https://www.softwareadvice.co.nz/directory/1730/order-management-system/software)

## Related Categories

- [Order Management Software](https://www.softwareadvice.co.nz/directory/1730/order-management-system/software)
- [Transportation Management Systems](https://www.softwareadvice.co.nz/directory/252/transportation-management-software/software)
- [Supplier Relationship Management Software](https://www.softwareadvice.co.nz/directory/248/supplier-relationship-management-software/software)
- [Demand Planning Software](https://www.softwareadvice.co.nz/directory/246/demand-planning-software/software)
- [Supply Chain Management Software](https://www.softwareadvice.co.nz/directory/4250/scm/software)

## Alternatives

1. [SAP Business ByDesign](https://www.softwareadvice.co.nz/software/266587/sap-business-bydesign) — 4.4/5 (96 reviews)
2. [SAP Business One](https://www.softwareadvice.co.nz/software/262817/sap-business-one-psa) — 4.3/5 (341 reviews)
3. [Oracle Fusion Cloud SCM](https://www.softwareadvice.co.nz/software/108384/oracle-scm-cloud-im-smb) — 3.9/5 (9 reviews)
4. [VISCO](https://www.softwareadvice.co.nz/software/90748/visco-software) — 4.5/5 (32 reviews)
5. [Hybrent](https://www.softwareadvice.co.nz/software/76407/hybrent) — 4.7/5 (71 reviews)

## Reviews

### "Rapid Response Review" — 4.0/5

> **SEBASTIAN** | *5 December 2018* | Medical Devices | Recommendation rating: 7.0/10
> 
> **Pros**: It maked it easyer to forecast and aim inventory projections.
> 
> **Cons**: Its not as rapid as it claims. Its pretty heavy and it takes too long to update.

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### "Its a user friendly Supply Chain tool which makes planners life easy" — 4.0/5

> **Arun** | *5 May 2017* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10
> 
> **Pros**: It is a very user Friendly&#13;&#10;Easy to navigate since it looks exactly like working in excel sheet&#13;&#10;Long term Visibility of demand and supply.&#13;&#10;We can easily do the What if analysis in case of increase or decrease in demand and plan the materials based on that.&#13;&#10;Very Helpful in Excess and inventory management.&#13;&#10;From the Software perspective&#13;&#10;The coding is less complicated and easy to understand.&#13;&#10;We can easily implement modern supply chain functionalities.&#13;&#10;Scorecards and dashboards are an added advantage which helps the management in decision making.
> 
> **Cons**: Sometimes I feel like I don't have all the training materials to keep me up to date with all the functionalities that kinaxis offers to the customers&#13;&#10;Due to this most of the time we say no to the customers although there is a way to implement the requested functionality in Rapid Response.&#13;&#10;Please make the training materials more accessible so that the developers can implement the requested solutions.&#13;&#10;Also, we feel the training cost is a little high for small companies to afford.&#13;&#10;&#13;&#10;From the software perspective&#13;&#10;Sometimes when we use the heavy tables in the workbooks it will take more time to load.It will be good if the tool performs a little faster.&#13;&#10;Also please make sure to keep adding updates to the mobile application and also take steps to create awareness to promote the mobile application.
> 
> I worked as a material planner for the first 5 years of my career and the last 4 years I am working as a Rapid Response Author and Administrator.&#10;&#10;During the first 3 years, i struggled to do the material planning as we are doing all the planning related things manually using the excel sheets. Then we adopted Rapid Response and it helped me greatly in preparing the shortage reports and plan the Production lines.&#10;Earlier I used to take 2 days to prepare some complex reports and with the help of rapid response, I was able to do that within 1 or 2 hours.&#10;Also, it helped me to plan the inventories and mange the excess.&#10;I helped me do the what if impact analysis Whenever there is a fluctuation in demand(Increase or Decrease).&#10;Also normally we used to do the planning for 13 weeks,With the help of rapid Response we were able to do the planning for the next 1 year.&#10;It improved the long term visibility.&#10;&#10;I have used several planing tools and there is no best tool than this for a material planner.&#10;&#10;As a developer also now I can easily implement the supply chain solutions to my customers.&#10;&#10;Keep updating the tool and add new functionalities in the upcoming days.&#10;&#10;Happy to be a kinaxis user as well as a developer.

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### "Mixture of a spreadsheet software and a reporting tool\!\!" — 3.0/5

> **Adnan** | *8 April 2022* | Wholesale | Recommendation rating: 4.0/10
> 
> **Pros**: If your business focuses on a lot of different reports then this is the software to purchase. It has several spreadsheet based dashboards which can segregate your inventory and supply chain management. It can help you plan your future buying according to the forecast rules you set.
> 
> **Cons**: Although it looks like an Excel spreadsheet, however, it will not give you the functionalities that Excel can so do not use Excel commands on it as most of them might not work. It is not easy to find the correct training material for the task on hand. Not easily integrated with other interfaces. A lot of manual work is required compared to other software for the same purpose in the market.

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### "Kinaxis RapidResponse is so fast" — 5.0/5

> **Sudharsan** | *6 May 2017* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Single Solution - RapidResponse is a single product that supports a complete end to end process and is fully integrated.  There is no need for batch schedules to run to sync data between the capabilities of the solution.  The S\&amp;OP, demand planning, supply planning, capacity planning, inventory optimization, collaboration, allocations, and what-if scenario planning are all within a single data model with a single user interface.&#13;&#10;Rapid Scenarios - Within RapidResponse, any user can run a scenario in seconds.  RapidResponse has a unique capability where the demand and supply balancing engine is always on and it runs in memory.  This empowers users to be able to take a virtual copy of the entire database in a second, change any type of demand, supply, lead time, on hand, costs, etc. and run a the new plan within seconds.&#13;&#10;Embedded Analytics - RapidResponse natively has dashboards that are drillable and are based in memory on the live database - there is no need to push data out to a data warehouse for analytics.&#13;&#10;Flexible Exceptions - RapidResponse allows you to build your own exceptions and alerts to help with planner productivity.  You aren't limited to the native exceptions within the planning tool - any sort of exception that you can define a rule can be easily deployed and users can be alerted via dashboards and alerts to their emails when the exceptions occur.&#13;&#10;Integrated Financials \&amp; KPI Scorecards - Many planning tools can help planners answer the question whether they can support a plan, however, RapidResponse  helps planners take that a step further and answer the question of which strategy should you plan to based on your KPIs important to your business.  These KPIs can be financial based such as revenue, margin and costs or they could be numerical based such as fill rates, on time delivery to request percentage, or key constraint utilization.
> 
> The Kinaxis Rapid Response is a very helpful and effective tool. It enables the user to monitor the performance of his business and keep him updated in every transaction. It works effectively even on complicated business environment. It is worth to keep.

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### "Rapid Response -  A Cloud based Beast App" — 5.0/5

> **Gandhi Nathan** | *5 May 2017* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Rapid Response provides users the ability to simulate different business scenarios, test a thought out solution, collaborate and perform necessary data changes to the system in real time. Also to anticipate market demand, positioning enterprise resources to meet demand and fulfilling demand as it is realized.&#13;&#10;As it is cloud based, we can access it anywhere, anytime. No need to install the app in a different machine for the first time use. Only Java is enough. So its really a big advantage to all.The updated Version 2016.2 makes everything simpler in compared to its old versions. Things like scheduled tasks running for a long time and scenario changes and commit, etc...takes very less to time to complete in the newer version.
> 
> **Cons**: 1. Sometimes RR App becomes inaccessible and keeps throwing some warning msgs, when network issues like WiFi or LAN got disconnected and reconnect again. So, in this case, we are not able to continue our work and supposed to close the app forcefully and re login is required to open the app.&#10;2. It is good if we have a chat window inside the app, with currently signed in users.&#10;3. If possible can we have some new background theme or customized one.
> 
> One of the best ever app in the market...keep rocking guys..

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## Links

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| de | <https://www.softwareadvice.de/software/4463/kinaxis-rapidresponse> |
| en | <https://www.softwareadvice.com/scm/kinaxis-rapidresponse-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/4463/kinaxis-rapidresponse> |
| en-GB | <https://www.softwareadvice.co.uk/software/4463/kinaxis-rapidresponse> |
| en-IE | <https://www.softwareadvice.ie/software/4463/kinaxis-rapidresponse> |
| en-NZ | <https://www.softwareadvice.co.nz/software/4463/kinaxis-rapidresponse> |

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