--- description: Review of eComchain Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eComchain | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/4340/ecommerce/software) > [eComchain](/software/44445/ecomchain) # eComchain Canonical: https://www.softwareadvice.co.nz/software/44445/ecomchain Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/44445/ecomchain?page=2) > eComchain is a cloud-based e-commerce management solution designed for small and midsize companies. It offers inventory management, pricing management, templates and reporting within a suite. eComchain features online order management, which allows users to manage website listings by uploading product information and images in a template format. Users can also add other product details such as price, warehouse information and color and size attributes. eComchain offers a business-to-business-to-customer (B2B2C) module, which allows retailers, distributors and resellers to create websites for selling products using multi-tenancy functionality. eComchain also offers artificial intelligence (AI) powered chatbots, which allows users to provide answers for common queries and questions. The AI platform also enables users to make product recommendations based on visitors’ buying habits. eComchain is available in four different packages--Basic, Silver, Gold and Enterprise--based on the number of features and the number of users. The product offers multi-language and multi-currency support. > > Verdict: Rated **5.0/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 8 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: eComchain ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Pricing varies based on detailed requirements - **Target Audience**: 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Bulk Ordering - CRM - Catalog Management - Communication Management - Customer Management - Data Security - Email Marketing - For B2B - Inventory Control - Inventory Management - Kitting - Mobile Access - Multi-Currency - Multi-Store - Order Management - Payment Options - Promotions Management - Reordering - Reporting/Analytics - Returns Management ## Support Options - Chat ## Category - [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software) - [B2B eCommerce Platforms](https://www.softwareadvice.co.nz/directory/4328/b2b-ecommerce-platform/software) ## Alternatives 1. [Shopify](https://www.softwareadvice.co.nz/software/390630/shopify) — 4.5/5 (6676 reviews) 2. [WooCommerce](https://www.softwareadvice.co.nz/software/163450/woocommerce) — 4.5/5 (1042 reviews) 3. [Wix](https://www.softwareadvice.co.nz/software/159592/wix) — 4.4/5 (10625 reviews) 4. [PrestaShop](https://www.softwareadvice.co.nz/software/108024/prestashop) — 4.3/5 (331 reviews) 5. [ikas](https://www.softwareadvice.co.nz/software/414836/ikas) — 4.7/5 (148 reviews) ## Reviews ### "eComchain Has Incredible Capabilities" — 5.0/5 > **Loredana** | *23 May 2024* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: The capabilities of eComchain have been excellent. eComchain has been essential for ecommerce. > > **Cons**: No issues when using eComchain. eComchain is so excellent. ----- ### "eCommerce product par excellence \!" — 5.0/5 > **Vontoba** | *20 February 2017* | Retail | Recommendation rating: 10.0/10 > > **Pros**: This product has been built using 16+ eCommerce implementation experience. Their team has excellent skills and their support is second to none - response to emails and phone calls are quick - sometimes I get replies in less than 5 minutes. Shows their enthusiasm in ensuring their product always get the best rating. > > **Cons**: It takes time for us to learn the various navigations, however I can understand why - with the kind of experience they brought on board (implementing enterprise applications, its natural to have a product that has all the features seen on enterprise eCommerce solutions) > > Having implemented eCommerce solutions such as Magento, which involves heavy extension, customization and virtually no support, I started to look around for a cost-effective, easy to use Cloud-based eCommerce solution. Came across eComchain.com through mutual contacts. eComchain product has been built around a B2B2C business model, as a single solution it connects to and includes various levels of supply chain from suppliers to end users, providing personalized eCommerce sites for various levels, which I haven't seen in products such as Shopify, BigCommerce and the likes. ----- ### "Reliable and User friendly" — 5.0/5 > **Jabbar** | *2 August 2017* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to maintain, low cost, user-friendly e-commerce platform. Maintenance is really easy, no technical knowledge required whatsoever compared to other e-commerce platforms we have tried. > > **Cons**: Adding new features to the existing solution requires at-least a day. Though this is really quick, compared to other e-commerce platforms, our expectations are really high for eComchain. > > Online sales is the major problem we are solving using eComchain. This increases our online presence. ----- ### "B2B and B2C under one hood \!" — 5.0/5 > **Nithin** | *2 August 2017* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Our business model required both B2B and B2C, and eComchain was the perfect solution for us. Both B2B and B2C users are able to use our e-commerce website with ease. Thanks to eComchain\! > > Managing B2B and B2C customers all under one e-commerce solution. eComchain has helped us tremendously to increase our reach to our B2B and B2C customers. ----- ### "Great Product Easy to use" — 5.0/5 > **PRAMESH** | *21 February 2017* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy Navigation > > This Product is user friendly.Easy to Navigate and easy to make changes.I would highly recommend for Small Buiseness ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/44445/ecomchain?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/44445/ecomchain) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data