--- description: Review of HelmBot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HelmBot | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/4731/appointment-scheduling/software) > [HelmBot](/software/444420/helmbot) # HelmBot Canonical: https://www.softwareadvice.co.nz/software/444420/helmbot Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/444420/helmbot?page=2) > HelmBot is a cloud-based solution designed to help small to midsize businesses manage various administrative operations, such as appointment scheduling, project management, marketing automation, inventory tracking and more on a centralized platform. Professionals can use the booking calendar to view upcoming appointments, apply discount codes based on customers' membership status and manage waitlist entries. Key features of HelmBot include recurring billing, role-based access, point-of-sale (POS), staff scheduling, customizable reporting and waiver management. It allows supervisors to create recurring tasks, assign them to multiple employees and alert staff members about relevant project updates via texts. Additionally, service centers can notify clients about cancelled appointments, send private messages to multiple recipients and enable employees to add comments under tasks, facilitating collaboration across the organization. HelmBot offers integration with various third-party applications, such as Google Analytics, Facebook and Mailchimp. Pricing is available on monthly subscriptions and support is extended via email. > > Verdict: Rated **4.9/5** by 69 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 69 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: HelmBot - **Location**: Portland, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$95.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: HelmBot offers a free trial, after which the software is available from $95 - 275 per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Appointment Management - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Class Scheduling - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer Accounts ## Integrations (3 total) - Google Analytics 360 - Mailchimp - Meta for Business ## Support Options - Email/Help Desk - Chat ## Category - [Appointment Scheduling Software](https://www.softwareadvice.co.nz/directory/4731/appointment-scheduling/software) ## Related Categories - [Yoga Studio Software](https://www.softwareadvice.co.nz/directory/4544/yoga-studio/software) - [Pilates Studio Software](https://www.softwareadvice.co.nz/directory/4185/pilates-studio/software) - [Appointment Scheduling Software](https://www.softwareadvice.co.nz/directory/4731/appointment-scheduling/software) - [Retail Inventory Management Software](https://www.softwareadvice.co.nz/directory/30/inventory-management-software/software) - [Retail Accounting Software](https://www.softwareadvice.co.nz/directory/31/accounting-software/software) ## Alternatives 1. [Mangomint](https://www.softwareadvice.co.nz/software/352584/mangomint) — 4.9/5 (300 reviews) 2. [Meevo](https://www.softwareadvice.co.nz/software/354911/meevo-2) — 4.4/5 (276 reviews) 3. [ZENOTI](https://www.softwareadvice.co.nz/software/346187/zenoti) — 4.4/5 (1250 reviews) 4. [DaySmart Salon](https://www.softwareadvice.co.nz/software/152899/DaySmart-Salon) — 4.4/5 (406 reviews) 5. [GlossGenius](https://www.softwareadvice.co.nz/software/179440/glossgenius) — 4.8/5 (348 reviews) ## Reviews ### "Save Time, Money, and Headaches" — 5.0/5 > **Brad** | *26 September 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: My background is in electronic health record software for cancer clinics and integration with existing hospital systems so I have seen dozens of products over the years. All come with pros and cons for their specific niche market. From the business side of things they often require staff to touch 2-3 pieces of software on any given day leading to training issues, upgrade testing bottlenecks and worst of all inconsistency of care for patients/clients. The fact that Helmbot contains all the features you could want to run your clinic, health / wellness centre, without a bunch of one-off features built for specific customers is refreshing. All the features integrate together to give it its power. A robust appointment scheduler that is integrated into an online portal for customers to self-schedule, an instant messaging tool for internal communications, ample notepads to keep detailed accounts of every interaction, a POS, customer appointment notifications, inventory and order tracking, staff shift scheduling, a group logbook, resource management, task generators to make sure everything is done on time, and so much more. Upgrades are also seamless as the software is all cloud based and updates are rolled out regularly. Even contacting and communicating with customer support is built right into the platform. The time savings on training staff on 1 system instead of 3 or 4 is worth the price of admission alone. > > **Cons**: Integration with third-party apps or other CRM or EHRs is limited however the team is constantly assessing and adding new features as demand dictates. > > It is my one-stop shop and has led to great efficiencies with our wellness centre. I can't recommend Helmbot and the team around it enough. ----- ### "All in one. Easy to use." — 5.0/5 > **Debbie** | *22 May 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The programming is easy to use and anticipated so many needs. But the BEST thing is the customer service\! Coming from a service that would take days to respond, Helmbot’s almost immediate support response is amazing\! > > **Cons**: The program has a lot more features than we need. However, it’s good to know that it’s there if we need to grow into it. > > Fantastic\! From the start, a live person spent unrushed time answering all of our purchasing questions. During set up, we had constant support, including hour long video calls to teach us the platform. We loved that we could work through set up entirely to learn the ins and outs before officially purchasing the platform. They believe in their product and stand by the quality. Support doesn’t end there\! We’ve had no trouble having any questions or troubles addressed immediately. To clarify, the programming runs very smoothly… the troubles/questions are usually on our end\! ----- ### "Best software\!" — 5.0/5 > **Taylor** | *6 May 2024* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: Everything\! It’s so user friendly and easy to learn and use and the customer service is top notch. > > **Cons**: Can’t think of a single thing\! It literally is the best ----- ### "Powerful, Flexible, Best-in-Class Scheduling (And So Much More) Platform" — 5.0/5 > **Matt** | *6 May 2024* | Alternative Medicine | Recommendation rating: 9.0/10 > > **Pros**: Well-designed, terrific UX for both staff and customers, including mobile-optimized. Reporting is great. Customer Support is fantastic in terms of both accessibility (always get a very fast response without needing to wait on hold) and receptiveness to ideas to improve (and actually implementing them) > > **Cons**: Cost - by far the most expensive platform compared to competitors, particularly for larger facilities since they bill on a per-room (per-service) basis. Would like to have more robustness in terms of ability to customize certain aspects, but is a slight con since you are able to control/modify the vast majority. > > Extremely positive, we actually wish we would've switched over earlier\! The only thing that stopped us was the cost, since our facilities are large and the billing is per-room on the calendar, and thus the cost was more than double the next-most-expensive competitor. ----- ### "Highly functional" — 5.0/5 > **Amanda** | *22 May 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Easy to use, there is a little learning curve to getting it set up. > > **Cons**: I wish there was a "light" version. I use about 20% of the functionality of the software being a single owner/operator. It is quite expensive for scheduling software but the customer service is so great I hesitate to change service providers. > > The customer service is the best I have ever seen for any software product. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/444420/helmbot?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/444420/helmbot) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data