--- description: Review of RingByName Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RingByName | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [RingByName](/software/44284/ringbyname) # RingByName Canonical: https://www.softwareadvice.co.nz/software/44284/ringbyname Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/44284/ringbyname?page=2) > RingByName is a cloud-based phone and VOIP service provider that offers e-fax, teleconferencing tools, note sharing, customer relationship management (CRM) features, scheduling, agent activity tracking and more. Interactive voice response (IVR) enables users to record and upload answers to common questions that customers can access over the phone. The e-fax feature allows users to send, receive and view faxes as PDF files on desktop and mobile devices. Users can also create, schedule and send invitations to dial-in teleconference using telephone numbers and PIN codes. Other features include call recording, toll free number support and virtual phone extensions. Users can also schedule meetings, calls and discussions, and these can be shared with teammates using an event scheduling feature. RingByName integrates with third party applications such as QuickBooks, Zoho Connect, Salesforce and Google apps. Pricing is per user per month. Support is offered via email and over the phone. > > Verdict: Rated **4.6/5** by 69 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 69 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: InPhonex ## Commercial Context - **Starting Price**: US$28.95 - **Pricing model**: Per User - **Pricing Details**: RingByName is offered across four pricing plans, outlined below. Essential: $28.95 per user per month Advanced: $34.95 per user per month Enterprise: $44.95 per user per month For Call Center plans, please contact InPhonex. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Portuguese, Spanish - **Available Countries**: Argentina, Australia, Brazil, British Indian Ocean Territory, Canada, Chile, China, Costa Rica, France, Germany, Guatemala, Honduras, Hong Kong SAR China, India, Indonesia, Japan, Mexico, New Zealand, Nigeria, Pakistan and 6 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Attendant - Automatic Call Distribution - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening ## Integrations (4 total) - Google Contacts - Google Docs - Salesforce Sales Cloud - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software) ## Related Categories - [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software) - [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software) - [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (884 reviews) 2. [800.com](https://www.softwareadvice.co.nz/software/120982/800-com) — 4.7/5 (359 reviews) 3. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 4. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1205 reviews) 5. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (467 reviews) ## Reviews ### "Thanks for your service" — 5.0/5 > **David** | *11 July 2024* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: RingByName is easy to use and very flexible. > > **Cons**: I have not discovered anything I do not like about the product. > > GREAT EXPERIENCE\! Thanks for your service. ----- ### "Easy to use, reliable , good customer service and good quality for money." — 5.0/5 > **Carlos** | *13 July 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Like pricing, customer service, reliable and products > > **Cons**: Does not like the voice, hopefully will change soon > > Excellent ----- ### "RingByName is perfect" — 3.0/5 > **Lillian** | *11 July 2024* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: I like that others don't have my personal phone number to contact me when I'm not in the office. In the app I can chose to show if I'm in the office or out of the office. This allows phone calls to come through or not. > > **Cons**: I can't think of any thing I don't like about it. ----- ### "Excellent product and customer service" — 5.0/5 > **Ingrid** | *26 August 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The set up was very easy to follow . User friendly product. > > **Cons**: I cannot think of anything I dislike at the moment. > > Great customer service. I was walked thru every step of the way. ----- ### "Great Experience with RingByName\!" — 5.0/5 > **Luis** | *2 October 2024* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: We’ve gone through a few changes to our setup recently, and we’re extremely thankful to the RingByName team for their support throughout the process, especially \[sensitive content hidden\]. The responsiveness and attention to detail have made things run smoothly, and we really appreciate the team's dedication. > > **Cons**: Overall, the service has been great, but at times it can be a bit challenging to coordinate between our local technician and the RingByName team. Everyone is very helpful, but better synchronization between both sides would make the process even smoother. > > Overall, our experience with RingByName has been great. The system is working well for our needs, and we're thankful for the team's ongoing support in making adjustments and improvements. The assistance we've received, especially from \[sensitive content hidden\], has been invaluable, and we're happy with how things have been handled so far. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/44284/ringbyname?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/44284/ringbyname) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data