--- description: Review of LucidLink Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: LucidLink | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Video Making Software](/directory/4708/video-making/software) > [LucidLink](/software/441452/lucidlink) # LucidLink Canonical: https://www.softwareadvice.co.nz/software/441452/lucidlink Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/441452/lucidlink?page=2) > LucidLink is a cloud storage solution, which enables businesses to store and access content, collaborate on shared projects, protect data from ransomware and more. Key features of LucidLink include user access control, encryption, single sign-on integration and data sharing. Architecture, construction and engineering professionals can collaborate on computer-aided design (CAD) or community atmosphere models (CAM) data, LucidLink facilitates integration with several third-party systems such as Revit, AutoCAD and more. The product is available on monthly subscriptions and support is extended via FAQs, live chat, phone and other online measures. > > Verdict: Rated **4.7/5** by 73 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 73 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: LucidLink - **Location**: San Francisco, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Pricing is based on managed capacity and users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom, United States ## Features - API - Access Controls/Permissions - Archiving & Retention - Asset Library - Asset Sharing - Authentication - Backup and Recovery - Billing & Invoicing - Collaboration Tools - Communication Management - Data Migration - Data Storage Management - Data Synchronisation - Document Storage - Drag & Drop - Encryption - File Management - File Sharing - File Transfer - Live Chat ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Video Making Software](https://www.softwareadvice.co.nz/directory/4708/video-making/software) ## Related Categories - [Video Making Software](https://www.softwareadvice.co.nz/directory/4708/video-making/software) - [Video Editing Software](https://www.softwareadvice.co.nz/directory/4729/video-editing/software) - [Digital Asset Management Software](https://www.softwareadvice.co.nz/directory/1634/digital-asset-management/software) - [Project Management Software](https://www.softwareadvice.co.nz/directory/4430/project-management/software) - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) ## Alternatives 1. 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At the same time it is very easy to use. ----- ### "An absolute blessing" — 5.0/5 > **Moritz** | *24 January 2025* | Media Production | Recommendation rating: 8.0/10 > > **Pros**: Its a very easy Workflow. For me as a remote employee its an absolute blessing. > > **Cons**: The installation on my Mac is a bit complicated. But support is very good. > > I am enjoying it very much. It makes my live easier. ----- ### "Would be hands down the champion, IF they showed respect for MSPs who could resell to endless clients" — 3.0/5 > **Luke** | *7 December 2024* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: Speed and ease of use. The app is convenient but not unique. > > **Cons**: As an MSP who could sell this to many clients we are very picky about who we convert from other solutions due to no MSP partner program at all. No whitelisting, no actual incentive to sell it to our clients. > > decent, we are manually moving data ourselves as opposed to a canned solution, but again no white labeling and no discounts for MSP. Unless you can do unrealistic numbers of TB. ----- ### "Long time caller , first time clouder" — 5.0/5 > **Walter** | *15 April 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: I like that we can link anywhere and all our engineers work from the same drawings. Its important to our final plans that each discipline is using the same backgrounds . I like that its very much like we had our inhouse server with the different drives per year, and when we transferred over making folders with the drive names kept our hard paths in autocad generally ok even for our oldest drawings > > **Cons**: Not many things I really dont like. Being new to this type of cloud server, i am still learning how to best use it. I didnt do our set up . However i think i would have named our folder different , easier , its hard to reemmber our filespace name. I am still looking for the best way to keep the file space server easier to find on my windows machine. I have it favorites and i have it again in another location within the windowsl 11 space. I am always looking for where it is , thast probalby my least favorite thing. We used to find it captured all under network, you could have short cuts to it , but under network it kept it isolated and easy to find . We kept a new drive letter per year and could map those drives with letters just like regular hard drives. That was not the best cause i have been here 25 years and we used a nas only the last ten of them. We soon ran out of drive letters to hard path everything. Its usually fast here and in autocad you download it and work on it , it only needs to upload or download during the save and opening process. Our fphoens are all foice over Ip and once ina while our internet does go down , so wehn we had it here on our server we could still draw and design just no phones . now if the internet goes down we are done working it seems until it comes back on. We still have our nas , i am not sure how that would work but if we could get a auto download of a few drives to keep us working on them when down and when it comes back up get those to upload to lucid and switch us over to working from the cloud. Cause when you got 20 engineers here working and then there is no file service its very awkward and production just stops. There maybe some work around on this but we are new to this service and maybe we are not using it optimally. > > I was skeptical at first , however our in house server was getting older and we do not have full time IT in house. We had already gone to higher speed router and cards in every computer and even in our qnapp nas we had a hard drive fail. So getting the It guy to come out was getting more and more as the system got olderWe also were near our total capacity with teh NAS. We would have had to buy a larger matching set of drives to refil the exisitng nas or think about a seperate nas intergrated in , Backups were getting done regulary , so that took up space . And then there needs to be more maintance to the files as we grew in people and amount of jobs we do. Bim files are huge and its hard to call how much we would need upfront, WE could vpn in , but it seemed pretty slow in comparison to lucids connections with the same internet connections. i am a old school engineer, i like to have the files in my hands just in case , its just a old way of thinking . I was the IT guy 25 years ago when we got started and like 10 years go it got to be to much for me to design engineer nad handle the upgrades and keep up with the industry bereak though and they did not pay me to do all of that . The design engineering work loads grew and i had less time, Wehn we went to utlziing a dns server and more big industry type of server ways, iu was nto trained in that . I have been on computers since 808 computer long before the internet was available to the main public , when something went wrong with the virtual server or within the system , i could figure it out but it was slow going and took more time then i wanted to spend. NOw we ge ta new person we can easily simply assign them name and password and give them rights to only certain place s, i dont have to check the vmware updates or if the server went down at night com ein to make sure it all booted correctly .+ ----- ### "First support ticket since deployment happened back in 2023" — 4.0/5 > **Sam** | *28 August 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Fairly easy to use, and get user adoption. Once you get past the setup phase with users, most find it fairly easy. > > **Cons**: Constant updates that require teh end user to be a local admin to run. (mostly an issue on Mac devices for us) I also wish we could auto-expire local index files when a user does not connect often enough. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/441452/lucidlink?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/441452/lucidlink) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data