---
description: Review of LazyMonkey Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LazyMonkey | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [LazyMonkey](/software/441224/lazymonkey)

# LazyMonkey

Canonical: https://www.softwareadvice.co.nz/software/441224/lazymonkey

> Lazy Monkey offers innovative QR-based feedback solutions that revolutionize how organizations collect, analyze, and act on customer, patient, student, and public insights. This proprietary feedback management system is uniquely designed to be simple, fast, and effective—allowing users to gather feedback in real-time via QR codes placed strategically throughout locations.

Customers simply scan the QR code to access a customized survey for the organization. Lazy Monkey's advanced surveys go beyond simplistic star ratings to gather actionable insights, comments, and benchmark Net Promoter Scores. All feedback is immediately accessible to designated staff through a easy-to-use web portal that features intelligent analytics and reporting.

LazyMonkey offers customized feedback solutions tailored to:

Healthcare Services: A patient feedback system placed in waiting rooms, exam rooms, and other key locations lets you monitor critical touchpoints throughout the patient journey. This provides unprecedented visibility into opportunities to improve care, experience, and loyalty. Our tablet integration further enables real-time feedback at bedside.

Public Services: Municipalities and public transportation services use public feedback management to place QR codes at parks, roads, government buildings, buses, trains, and more. This allows you to quickly evaluate infrastructure, amenities, cleanliness, safety, and satisfaction.

Mall Feedback: Malls utilize the system to gather customer insights around the shopping experience, retailer mix, amenities, staff friendliness, and atmosphere. Our mall tablet kiosk integration further enables you to gather in-depth insights.

Customer Feedback Management: Restaurants, retail, hospitality, professional services, and other businesses use the system to better understand customer satisfaction, loyalty, and opportunities to improve products, services, and operations.

Student Feedback: Universities use the student feedback management system to gather insights into course quality, instructor effectiveness, campus services, infrastructure, school spirit, and the overall academic experience.

Banking Feedback: Banks and credit unions leverage the platform to better understand customer perceptions around areas like transparency, fees, onboarding, communication, advisory services, digital offerings, branch experiences, and more.

Its flexible APIs and software integrations further allow you to incorporate feedback insights into your existing systems and databases—uniting fragmented data for a comprehensive view of performance. Customizable real-time alerts further empower users to know when low ratings are detected or critical issues require attention.

As feedback experts with over a decade of experience, Lazy Monkey is a leading feedback management system created specifically for the needs of modern organizations across nearly every industry. The simple and effective solutions provide the meaningful insights you require to retain customers, engage employees, ensure governance, monitor quality, boost loyalty, and guide better decisions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Mindrops

## Commercial Context

- **Target Audience**: 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Complaint Monitoring
- Customer Database
- Customer Segmentation
- Customisable Forms
- Dashboard
- Feedback Management
- Performance Metrics
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Complaint Management Software](https://www.softwareadvice.co.nz/directory/499/complaint-management/software)

## Related Categories

- [Complaint Management Software](https://www.softwareadvice.co.nz/directory/499/complaint-management/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)

## Alternatives

1. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2794 reviews)
2. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10426 reviews)
3. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews)
4. [Zendesk Suite](https://www.softwareadvice.co.nz/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
5. [Freshdesk](https://www.softwareadvice.co.nz/software/110247/freshdesk) — 4.5/5 (3408 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/441224/lazymonkey)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-satisfaction/lazymonkey-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/441224/lazymonkey> |
| en-GB | <https://www.softwareadvice.co.uk/software/441224/lazymonkey> |
| en-IE | <https://www.softwareadvice.ie/software/441224/lazymonkey> |
| en-NZ | <https://www.softwareadvice.co.nz/software/441224/lazymonkey> |

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