--- description: Review of MyGlue Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MyGlue | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Document Management Software](/directory/722/document-management/software) > [MyGlue](/software/440233/myglue) # MyGlue Canonical: https://www.softwareadvice.co.nz/software/440233/myglue Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/440233/myglue?page=2) > MyGlue simplifies collaboration between IT professionals and clients, offering a platform to securely share IT documentation, manage passwords, and facilitate communication. The platform features a secure password vault, checklists, SOPs, audit trails, and a self-service portal for end-users to manage their passwords and resolve issues. MyGlue serves as a centralized hub to enable the management of communications, documentation, and password access across all teams. It also ensured secured data organization within the SOC II Type 2 Certified platform, mitigating the risks of cyberattacks. IT professionals can synchronize passwords, utilize training materials, and foster collaborative relationships with clients while securely storing sensitive data. > > Verdict: Rated **4.3/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 8 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kaseya - **Location**: Miami, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$395.00 - **Pricing model**: Other - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Audit Trail - Commenting/Notes - Customisable Templates - Data Import/Export - Document Automation - Document Capture - Document Generation - Document Storage - File Recovery - Full Text Search - Offline Access - Tagging - Third-Party Integrations ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software) ## Alternatives 1. 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Getting my customers to learn about the product is a little cumbersome. > > My overall experience has been really good and I have been using it for the past 8 years and will keep using it. ----- ### "New MSP experience with MyGlue" — 5.0/5 > **Jarrod** | *6 August 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The thing that stands out with MyGlue is how easy it is to use. As a new MSP employee it is extremely easy to use and learn. > > **Cons**: There is not necessarily anything I dislike about MyGlue. As a new MSP employee it is just a learning curve for me. > > Overall, MyGlue has made my transition into my help desk role much easier than I thought it would be. ----- ### "Secure and Effective Documentation Sharing for Clients" — 3.0/5 > **Dan** | *6 August 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: MyGlue provides a secure and user-friendly way for organizations to access and manage important business information, passwords, and documentation. The integration with IT Glue makes it easy to share selected documentation with clients while maintaining control over sensitive information. The platform helps improve collaboration, reduces the need for repeated support requests, and gives end users a centralized place to find the information they need. > > **Cons**: The interface can feel somewhat dated compared to newer collaboration and documentation platforms. Initial setup and ongoing organization of documentation require planning and maintenance to maximize value. Some users may also find the customization and reporting capabilities limited compared to dedicated knowledge management solutions. > > Overall, MyGlue has been a valuable tool for securely sharing documentation and credentials with clients. It helps promote self-service access to important information while maintaining strong security controls. The solution works especially well alongside IT Glue, providing a seamless way to extend documentation access to customers. While there is room for improvement in usability and modern interface design, the platform delivers meaningful value by improving collaboration, reducing support overhead, and centralizing key business information. ----- ### "Secure password and document sharing" — 5.0/5 > **Brandon** | *6 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The ability to allow customers to view documents and passwords related to their environment without the need of contacting us for everything. > > **Cons**: Not all of my customers use it due to added costs. We just need to find ways to implement it more to all customers ----- ### "MyGlue - Great For Password Sharing" — 5.0/5 > **Paul** | *7 August 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The ability to share passwords with clients securely is beautiful. I used to email or text passwords and email always made me nervous. I have not used all the features available because we just started using it but I feel much more secure for my clients now. > > **Cons**: I have not found anything negative yet. We have only been using it for four to six weeks so it is still new. I'm sure I'll find some problem eventually but it is very simple. > > It has been a great experience. It came with my IT Glue subscription so I'm not sure if it comes as a stand alone. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/440233/myglue?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/440233/myglue) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data