--- description: Review of Lightster Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Lightster | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [Lightster](/software/440012/lightster) # Lightster Canonical: https://www.softwareadvice.co.nz/software/440012/lightster Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/440012/lightster?page=2) > Lightster simplifies user research with a community-centric insights platform. The platform helps product teams, founders, and consultants connect with their target audience for customer discovery, user testing, and user feedback faster and more flexibly. With a thriving community of over 50,000 users and growing, Lightster takes pride on being able to provide instant matches. What sets Lightster apart is the community-centric approach. Teams can create private communities based on one or more target audience segments using their criteria, and see their community grow organically over time, eliminating the need to recruit each time. This allows them to connect with their target audience more iteratively, in alignment with the iterative nature of how they build their product. Within each community, teams can engage seamlessly with their audience through scheduling moderated sessions, sending surveys, or simply direct messaging each user. Lightster allows teams to build their product together with their target audience and co-create the best user experience possible. Start from just $50 monthly and $12.50 per moderated session. > > Verdict: Rated **4.7/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lightster ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, India, United States ## Features - A/B Testing - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Calendar Management - Collaboration Tools - Commenting/Notes - Conditional Logic - Customer Segmentation - Customisable Categories - Customisable Questions - Customisable Reports - Customizable Fields - Data Visualisation - Email Reminders - Engagement Tracking - Face-to-Face - For Mobile - For Websites ## Category - [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software) ## Related Categories - [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software) - [Market Research Software](https://www.softwareadvice.co.nz/directory/4222/market-research/software) - [Product Management Software](https://www.softwareadvice.co.nz/directory/3493/product-management/software) - [User Experience Software](https://www.softwareadvice.co.nz/directory/4258/ux/software) - [User Testing Software](https://www.softwareadvice.co.nz/directory/4651/user-testing/software) ## Alternatives 1. [CleverX](https://www.softwareadvice.co.nz/software/450192/CleverX) — 4.7/5 (101 reviews) 2. [Tremendous](https://www.softwareadvice.co.nz/software/262872/tremendous-rewards) — 4.8/5 (456 reviews) 3. [Make Opinion](https://www.softwareadvice.co.nz/software/418594/make-opinion) — 4.8/5 (65 reviews) 4. [Semrush](https://www.softwareadvice.co.nz/software/355847/semrush) — 4.6/5 (2316 reviews) 5. [Similarweb](https://www.softwareadvice.co.nz/software/156898/similarweb-pro) — 4.6/5 (251 reviews) ## Reviews ### "Excellent solution to validate product and conduct market reasearch" — 5.0/5 > **Verified Reviewer** | *26 March 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: - Access to prospective clients to conduct first-hand market research such as validate product requirements and test other aspects like pricing, compare products against competitors. - Easy scheduling and connection with support to handle the scheduling whenever there are conflicts, need for reminders, etc. - Simple way to track contacts. - Company prepares a detailed porfile of the target persona and matches with leads are very close to our ICP. > > **Cons**: - Tracking more detailed information about the prospects might be useful to make sure we ask relevant questions during the interviews. > > \- Overall, the experience has been remarkable. We had not been able to conduct first-hand market research this easily in the past. It's a huge value add for our product, marketing and sales teams. Would highly recommended. ----- ### "Great Market Research Tool" — 5.0/5 > **Courtenay** | *28 May 2024* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: Finding participants for our surveys is the hardest part of early market research - when me and my team are just trying to figure out if there is any promise to our idea/ product. Lightster gives us access to our target audience so we can conduct quick and cheap validation. > > **Cons**: It is still an early stage company so some parts of the product are still a bit limited and manual. The quality of survey candidates can also vary - depending on what you’re looking for. > > I had a great experience using Lightster. My team was trying to narrow down the target customer for a product we were building and wanted to talk to people from outside our networks and fields - Lightster was the perfect solution. We were able to administer a survey to a large audience and gather insights - and if we had decided to proceed further we would have utilized the panel and interview features to dig deeper. However, with just a little bit of research we learned that our idea wasn’t solving a big enough problem so we ditched it. In a way, this product saved us tons of time and money. ----- ### "Survey Swfty" — 4.0/5 > **Daniel** | *4 March 2024* | Internet | Recommendation rating: 7.0/10 > > **Pros**: Getting feedback about questions. I havent done interviews yet. > > **Cons**: cost was pretty high. I havent done interviews yet. > > Very good. I havent done interviews yet. ----- ### "Simple user research recruitment" — 5.0/5 > **Ryan** | *21 October 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Lightster makes recruiting people for user research extremely simple and easy. Before working with them we had to manually reach out to people ourselves which is time consuming. > > **Cons**: No fault of Lightster but sometimes it's difficult to know if people are the right fit until you speak with them. Job titles may be the same but every company is different. > > It has been great and would recommend them to anybody looking to do user research. ----- ### "Great for User Testing, UX, and Market Research" — 5.0/5 > **Gerald** | *24 May 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: The Lightster team is amazing. \[sensitive content hidden\] is very responsive and is there to help you out with whatever you need. They take a white glove approach to customer service and will help you out in any way they can. Amazing experience. > > **Cons**: It was a little hard to understand how the software worked at first. Once I reached out to the team they explained everything to me and walked me through the process and everything made sense from there. > > My overall experience was excellent. \[sensitive content hidden\] provided such an amazing experience that it's now my go to user testing and UX software. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/440012/lightster?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/440012/lightster) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data