--- description: Review of Bizagi Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bizagi | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Client Onboarding Software](/directory/4483/client-onboarding/software) > [Bizagi](/software/438602/bizagi) # Bizagi Canonical: https://www.softwareadvice.co.nz/software/438602/bizagi Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/438602/bizagi?page=2) > Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready. Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental. Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer. Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used. Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects. With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual. For more information, visit bizagi.com. > > Verdict: Rated **4.4/5** by 142 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 142 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bizagi - **Founded**: 1989 ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact Bizagi for pricing information. - **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize and 205 more ## Features - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agile Methodologies - Alerts/Escalation - Alerts/Notifications - Application Management - Approval Process Control - Asset Lifecycle Management - Audit Management - Audit Trail - Billing & Invoicing - Branch Optimisation - Business Process Automation - Business Process Control - Change Management - Charting - Chatbot ## Integrations (10 total) - ABBYY FlexiCapture - Automation Anywhere - Docusign - Microsoft Excel - Microsoft Power BI - SAP NetWeaver - SS\&C Blue Prism - Salesforce Platform - Tableau - UiPath ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Client Onboarding Software](https://www.softwareadvice.co.nz/directory/4483/client-onboarding/software) ## Related Categories - [Client Onboarding Software](https://www.softwareadvice.co.nz/directory/4483/client-onboarding/software) - [Platform as a Service (PaaS) Software](https://www.softwareadvice.co.nz/directory/4661/paas/software) - [Business Process Management Software](https://www.softwareadvice.co.nz/directory/4351/bpm/software) - [App Building Software](https://www.softwareadvice.co.nz/directory/4598/app-building/software) - [Onboarding Software](https://www.softwareadvice.co.nz/directory/1396/employee-onboarding/software) ## Alternatives 1. 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[Jira](https://www.softwareadvice.co.nz/software/4315/jira) — 4.4/5 (15414 reviews) ## Reviews ### "Bizagi, a tool for the design, implementation and management of business processes efficiently." — 5.0/5 > **Marianela** | *12 March 2023* | Chemicals | Recommendation rating: 9.0/10 > > **Pros**: Bizagi is excellent for modeling, deploying and managing automated workflows in any organization, on the other hand, its interface is quite intuitive and makes it easy for users to easily visualize the processes they are working on and quickly identify their pending tasks, which they are behind and in general it makes their work enormously easier.Bizagi Studio is very efficient when it comes to customizing the user interface according to the needs and facilitating the adoption of the application in all departments. > > **Cons**: With Bizagi, automation is quite simple and code generation is not necessary for most implementations in administrative workflows, for service companies and more, however, there are times when we must interact with our clients or external providers, which use their own platforms, and we must opt for the path of integrations and for these cases the path can be a little longer, but these situations occur only in some cases in which we require a more specialized treatment to integrate with other external areas of the organization. > > Its behavior is exceptional, in addition to having mobile functionality and allowing users to access information from anywhere, which increases its usability and customer experience. On the other hand, it has a complete set of resources for the generation of reports and analysis of workflows, we can monitor the performance of the process, which helps us to inform business decisions, and all of the above through complete security mechanisms. and with good performance. ----- ### "BIZAGI, process automation made easy" — 5.0/5 > **Arnaud** | *22 September 2020* | Oil & Energy | Recommendation rating: 8.0/10 > > **Pros**: Bizagi is BPMN compliant Bizagi Modeler is a free tool that can be adopted easily by end-users Bizagi Studio is a true development platform Bizagi Engine makes your process become applications Most important : Deployment from dev to test then to production environment runs smoothly, that is the most impressive to me \! Database changes are totally automatized. > > **Cons**: Sometimes, especially if you add specific scripting code you get an error. Then it can be difficult to understand the root cause. Users do not understand easily why unfinished processes (instances) are still in their inbox. > > I had some difficulties to understand some concepts at the beginning. I can not do exactly what I want in Bizagi, I need to follow the product logic. For example, a simple CRUD is not a very simple process. I used the product to construct a repository for our department and it works quite well. ----- ### "Bizagi seems powerful, but be careful which product you select" — 2.0/5 > **Anthony** | *13 October 2021* | Information Technology & Services | Recommendation rating: 2.0/10 > > **Pros**: I was attracted to Bizagi because they offer process documentation and very mature automation. > > **Cons**: I didn't like the fact that the process documentation (modeler service) is not an enterprise ready product. It holds so many issues that we are going to switch to another vendor. > > The Bizagi Modeler Desktop is easy to use, but not reliable. It crashes frequently and lacks a lot of essential modeling features. Reporting is almost non-existent. Communication with Bizagi support is a struggle. ----- ### "Quality BPM Solution" — 4.0/5 > **Amin** | *23 October 2019* | Information Services | Recommendation rating: 8.0/10 > > **Pros**: I like the easy configuration to start from the beginning to the deployment of the processes. The architecture of the platform is well-suited. The software has many features like great integration features like web services and RPA (Robotic Process Automation) to name a few. > > **Cons**: Minor bugs and crashes. And also, often it has delays in responding when I'm developing. > > I'm totally satisfied with the suite and the Studio is very easy to use and intuitive. ----- ### "Bizagi Review" — 5.0/5 > **Saymon** | *1 December 2022* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: Since I started working with process mapping I have been using Bizagi and it has always served me very well > > **Cons**: I had no problems using the tool, I always recommend it. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/438602/bizagi?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/438602/bizagi) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data