--- description: Review of Botsonic Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Botsonic | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Botsonic](/software/436579/botsonic) # Botsonic Canonical: https://www.softwareadvice.co.nz/software/436579/botsonic Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/436579/botsonic?page=2) > Botsonic is a pioneering platform providing tools for crafting diverse support bots, innovative GPT bots, and advanced OpenAI Assistants. It specializes in effortless integration with Zendesk and Freshdesk, facilitating smooth transitions to live agents for top-tier customer service. The platform supports multiple languages, catering to a global audience, and includes sophisticated analytics for in-depth customer interaction insights. Additionally, Botsonic ensures data privacy with strict adherence to GDPR standards. Ideal for businesses seeking smart, AI-driven solutions for customer engagement, Botsonic combines efficiency, versatility, and compliance to redefine customer support. > > Verdict: Rated **4.8/5** by 79 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 79 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Writesonic ## Commercial Context - **Starting Price**: US$16.67 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Bulgarian, Czech, English, French, German, Greek, Polish, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more ## Features - AI/Machine Learning - Automated Responses - Chatbot - Code-free Development - Customer Support - Customisable Branding - Language Detection - Multi-Channel Communication - Multi-Language - Natural Language Processing - Reporting/Analytics ## Integrations (2 total) - Slack - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum ## Category - [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software) ## Related Categories - [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software) - [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software) ## Alternatives 1. 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[Zipchat](https://www.softwareadvice.co.nz/software/428460/zipchat) — 4.8/5 (26 reviews) ## Reviews ### "Perfect for what it is" — 4.0/5 > **Lars Jarred** | *24 January 2024* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: I liked the configurability of the product a lot, it offers great support for our branding and it was easy to deploy the bot to our website with the information from our knowledge base. > > **Cons**: Free tier has a lot of limitations, adding our knowledge base was a bit hard as it required a sitemap in our case to prevent poor-content from slipping through. ----- ### "Chatbot for Education" — 5.0/5 > **Marsela** | *24 July 2024* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I love how Botsonic allows me to create a chatbot that can be used for education too. > > **Cons**: Having trouble connecting to API - want to make my chatbot available on WhatsAPP, but it proves to be a challenge for me. > > I really enjoy creating my chatbots on Botsonic. ----- ### "botsonic is pretty cool" — 5.0/5 > **Steven** | *6 January 2024* | Education Management | Recommendation rating: 5.0/10 > > **Pros**: I like Botsonic because it's easy to set up and teach. then I can use it to save time every day. I'm training it to do part of my job so I can sort of outsource myself to the AI and save time. > > **Cons**: The output is correct ninety percent of the time, but some of the responses are completely unexpected. I found there's a setting for how liberal the replies will be, and I had it set to being the most "creative" with replies. So maybe that was the issue. Overall, there is not too much concern over it. > > In about 3 hours, I taught it almost everything it needed to know: our support documents, pricing, and marketing language. Then, it was just a matter of immediately using and playing with this pretty cool tool. ----- ### "Finally a chatbot that´s decent" — 5.0/5 > **Tamas** | *15 July 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The ease of implementation and the professional customer support that helped me implement the software to my website > > **Cons**: it is a bit difficult to implement and in the free plan the monthly message limit is a bit low. > > I am very satisfied overall, if you know what you are doing, then it will be easy going. ----- ### "Almost Human" — 5.0/5 > **Glenn** | *6 February 2024* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Botsonic is about how, if you ask it, it will actually participate in instructing you on how to best instruct it. And, those instructions are spot-on. I was struggling for weeks with one thing and I told it I was frustrated and asked how I could possibly get it to learn given the constraints of AI. The answer it provided will brilliantly simple and worked immediately\! It was so gratifying. I'm programming Botsonic to interact conversationally and, so far, it's doing exceedingly well. I almost feel like I'm talking to a friend. I love the ability to start with a template-free design, too, which decreases the tedious chore of trying to teach a Bot with baked-in rules to ignore those rules and do something else. Botsonic is my friend\! > > **Cons**: Support. While they are incredibly responsive at the macro level, building new features continuously, on the micro-level, they fall down a bit, sometimes never answering queries made either in the app or on their Slack site. > > Overall, I've been transformed by my experience with Botsonic. Having said that, it's only the free messages offered through these reviews that keeps me going. The training stage uses a lot of messages. I wish I could just buy more messages without changing tiers. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/436579/botsonic?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/436579/botsonic) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data