--- description: Review of Pilla Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Pilla | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/4594/team-communication/software) > [Pilla](/software/436568/pilla) # Pilla Canonical: https://www.softwareadvice.co.nz/software/436568/pilla Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/436568/pilla?page=2) > Pilla is a workflow automation app. It turns the way you already run your operation into structured workflows your team can follow on any device. Design each workflow on a drag-and-drop canvas, combining guidance with the inputs you need: photos, checklists, numbers, text, ratings and signatures. Your team then runs it step by step on the phone, tablet or computer they already use, capturing what they do as they go. Add AI to any step to handle the checks, follow-ups and decisions for you, flagging anything missed so you never have to chase it. Connect your other tools and the right updates reach Slack, Teams or your records automatically. The result: consistent work across every team and location, real-time visibility as it happens, and a full audit trail of photos and data that proves the work was done. Built for operations in hospitality, retail, care, cleaning and beyond. > > Verdict: Rated **4.3/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 18 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Pilla ## Commercial Context - **Starting Price**: £0.00 - **Pricing model**: Usage Based (Free version available) - **Pricing Details**: Pay for workflows that you use - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, British Virgin Islands, Canada, Guernsey, Ireland, Isle of Man, Jersey, US Virgin Islands, United Kingdom, United States ## Features - @mentions - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Assignment Management - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Customisable Reports - Dashboard - Discussions/Forums - File Sharing - Forms Management - Gantt/Timeline View - Meeting Management - Mobile Access - Progress Tracking - Real-Time Chat ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software) ## Related Categories - [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software) - [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software) - [Task Management Software](https://www.softwareadvice.co.nz/directory/1412/task-management/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5296 reviews) 2. [Trello](https://www.softwareadvice.co.nz/software/430585/trello) — 4.5/5 (23555 reviews) 3. [Jira](https://www.softwareadvice.co.nz/software/4315/jira) — 4.4/5 (15414 reviews) 4. [Microsoft To Do](https://www.softwareadvice.co.nz/software/399482/wunderlist) — 4.6/5 (3072 reviews) 5. [Any.do](https://www.softwareadvice.co.nz/software/77796/any-do) — 4.7/5 (1039 reviews) ## Reviews ### "Excellent operational platform for hospitality" — 5.0/5 > **Charlie** | *8 May 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It's clarity of presentation, the thought that has gone into it, and above all else, the approach of \[sensitive content hidden\] and team to develop the product to improve it so it fits our needs. > > **Cons**: Everything we've had issues with the Pilla team has worked to resolve. > > VERY GOOD\! Would absolutely recommend trying it, especially for single site or smaller operators to use the Pilla templates for their operational checklists. As an owner, it helps you be able to have a day off here and there and know procedures are being followed\! ----- ### "Amazing Company" — 5.0/5 > **Poppy** | *10 February 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Super easy to set up, use across all our sites and great for integrating training with all our teams\! > > **Cons**: It's taken a while to get to where it is but it was well worth the wait. > > Transferring from our previous outdated compliance system seemed like a monumental task but the Pilla team made it feel seamless. With fast responses to any question and heaps of templates to help guide the set up what was need in each task we have been able to streamline our procedures and overall business. ----- ### "Good solution for new small businesses" — 3.0/5 > **Sandra** | *12 May 2023* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: I like that Pilla integrates all the features that I need as a business owner, but woudl have to buy separate products for. It makes it super easy to find and enrol new talent. > > **Cons**: As a new platform I think there's still room for improvement. There's no native app, my staff has had a few issues logging in, checklists aren't as intuitive to use as I thought they would be. Having said that, \[sensitive content hidden\] is super responsive and I trust that all of this will improve quickly. > > So far my experience with Pilla is positive. My business will continue to use the platform for HR, performance and safety management. ----- ### "Great people to work with, great system\!" — 5.0/5 > **Fran** | *7 May 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: It's a great user-friendly system for our daily tasks > > **Cons**: Nothing that can't be fixed, \[sensitive content hidden\] is always happy to help us out. One thing would be great is ability to more easily add tasks that apply to all sites (as we are multisite) rather than having to duplicate the task - but I am sure this is on the way\! > > \[sensitive content hidden\] is always online with a speedy reply and is happy to help which makes all the difference. Like any new system being introduced to a team of 70 people who are used to something else, there has been a changeover process but it's been a good and positive one and as it's easy to use people have taken to it quickly. So far we just use the compliance/checklists side so can't comment on the rota system but looks good. ----- ### "It was really easy to set up our kitchen compliance" — 5.0/5 > **Rebecca** | *16 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The team are really helpful and fast to respond, explaining things thoroughly. Pilla has changed the way we work for the better. > > **Cons**: I've got no negatives to mention. The system is time saving and keeps everything important in one place. > > Overall we are very pleased with Pilla. It enables us to keep all our important documentation in one place and report any issues efficiently. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/436568/pilla?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/436568/pilla) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data