--- description: Review of CoSupport AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CoSupport AI | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/4614/ai-sales-assistant/software) > [CoSupport AI](/software/435833/cosupport-ai) # CoSupport AI Canonical: https://www.softwareadvice.co.nz/software/435833/cosupport-ai Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/435833/cosupport-ai?page=2) > CoSupport AI is a fully customizable platform built to automate and transform customer support at scale. Designed for modern support teams, CoSupport AI combines speed, precision, and flexibility in one powerful solution. It unites three advanced tools under one platform: – AI Agent: Resolves up to 90% of repetitive customer inquiries autonomously with 99% response accuracy, enabling 24/7 service without increasing headcount. – AI Assistant: Empowers human agents with real-time, context-aware reply suggestions, reducing ticket resolution time by up to 80% while boosting productivity. – AI Business Intelligence: Converts customer conversations into actionable insights, helping teams make data-driven decisions, track trends, and optimize operations. CoSupport AI is built on a patented message-generation architecture that eliminates hallucinations and guarantees reliable, brand-consistent communication. Every model can be customized to reflect your company’s tone, and response style. With omnichannel support across chat, email, and social media in over 40 languages, the platform is ideal for global customer service teams. It integrates effortlessly with industry-leading platforms like Zendesk, Freshdesk, Intercom, Salesforce, Zoho, and more — including custom tools via API. Setup takes less than 10 minutes, and the self-service interface lets your team configure, test, and deploy models independently — giving you full control without ongoing support costs. CoSupport AI also includes unlimited user access and transparent pricing with no hidden fees. Security and compliance are core to the platform: ISO 27001 certified, GDPR and CCPA compliant, with data anonymization, encryption, and dedicated servers ensuring enterprise-level protection. CoSupport AI helps cut costs, increase resolution speed, and deliver consistently exceptional customer experiences. Free trial available. > > Verdict: Rated **5.0/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 10 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: CoSupport AI ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: - Response-based: from $0.04 per response - Resolution-based: from $0.19 per resolution - Unlimited AI: from $99/mo - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - AI Copilot - AI/Machine Learning - API - Activity Dashboard - Automated Responses - Automated Routing - Business Process Automation - Chat/Messaging - Chatbot - Content Generation - Conversation Intelligence - Customer Communication - Customer Engagement - Customer Experience Management - Customer Service Analytics - Customer Support - Dashboard - For Sales Teams/Organizations - For Sales/Marketing - Generative AI ## Integrations (7 total) - Freshdesk - Microsoft Teams - Salesforce Platform - Slack - Zendesk Suite - Zoho Desk - Zoho SalesIQ ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [AI Sales Assistant Software](https://www.softwareadvice.co.nz/directory/4614/ai-sales-assistant/software) ## Related Categories - [AI Sales Assistant Software](https://www.softwareadvice.co.nz/directory/4614/ai-sales-assistant/software) - [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software) - [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software) - [Virtual Assistant Software](https://www.softwareadvice.co.nz/directory/4488/virtual-assistant/software) - [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software) ## Alternatives 1. [Blaze](https://www.softwareadvice.co.nz/software/429563/blaze) — 4.8/5 (717 reviews) 2. [Replit](https://www.softwareadvice.co.nz/software/514326/Replit) — 4.4/5 (155 reviews) 3. [1min.AI](https://www.softwareadvice.co.nz/software/446299/1min-ai) — 4.7/5 (462 reviews) 4. [ChatGPT](https://www.softwareadvice.co.nz/software/412748/chatgpt) — 4.4/5 (336 reviews) 5. [NightCafe](https://www.softwareadvice.co.nz/software/360934/nightcafe) — 4.7/5 (83 reviews) ## Reviews ### "Data analytics tool for each team member + content creation tool (two-in-one, AI based)" — 5.0/5 > **Karyna** | *26 June 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Our team liked most that CoSupport AI is a company focused on customer service enhancement (as you might have guessed from its title). They have expert knowledge in this domain, and today, our company benefits from CoSupport AI solution. There are plenty of AI products in the market; however, I have rarely encountered such attention to detail during product implementation. This ultimately determines our success, as with a quality product, we can provide high-quality customer service. > > **Cons**: There were no breaches of agreements, misunderstandings, or delays. I am completely satisfied with the collaboration. > > We became the real partners, meaning that the CoSupport AI team was dedicated to our project as if it were theirs. The goals were set properly from the very beginning, which led us to success. According to my team feedback, Label Your Data sales managers, marketologists, product managers and customer support agents use the AI assistant provided by this creative team on an everyday basis, saving time and effort. ----- ### "Enhancing the User Journey with CoSupport AI" — 5.0/5 > **Yehor** | *25 April 2025* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: A variety of solutions Customized approach Transparency in pricing Fast implementation > > **Cons**: At this stage, we can’t recall anything to be displeased with as everything has worked smoothly so far. > > CoSupport AI has been a game-changer for us at Digital Original. It improved onboarding with smart, step-by-step guidance and reduced our support load significantly. Activation rates rose by 30%, and with CoSupport BI, we now have clear insights into communication performance across all user segments—helping us enhance UX and respond more effectively at every stage of the journey. ----- ### "An AI Agent That's Helpful" — 5.0/5 > **Matthew** | *23 August 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Before using Co-Support's AI Agent, we tried various chatbots from other third parties as well as the native Zendesk AI offerings. All fell short of our needs for accurate responses without hallucination, the ability to set the specific workflows we needed based on the customer stage, and the ability to review the conversations that were occurring and being deflected to check for accuracy. Co-Support's AI Agent checked all of those boxes for us and has been a real value add to our support offerings. > > **Cons**: The initial setup and ongoing model adjustments can be tedious and somewhat time-consuming; however, that would be the same for any AI implementation. The Co-Support team was there every step of the way with us, guiding us on the next steps and ensuring everything was getting set up properly. > > Our experience overall with Co-Support has been very positive after a less-than-stellar experience with our previous vendor. They have been continually responsive to any of our support questions, and quickly make themselves available if we need to talk through a workflow or other change we'd like to make in the integration. ----- ### "Great product and experience - would recommend" — 5.0/5 > **Chris** | *21 July 2025* | Business Supplies & Equipment | Recommendation rating: 9.0/10 > > **Pros**: Good product, good support from the team with the implementation of the software through our platforms. > > **Cons**: No weaknesses to date. I'm sure the quality of initial answers will improve as AI develops in the future. > > My overall experience with CoSupport AI has been very positive from the initial meetings reviewing the software functionality, to implementation and to ongoing support. ----- ### "Advanced AI Solutions for your Clients’ Inquiries" — 5.0/5 > **Yaro** | *23 January 2025* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: — Variety of solutions — Customized approach — Transparency in pricing > > **Cons**: We currently can’t think of any aspects that need improvement at this time. > > Working with CoSupport AI is 5 out of 5. They are good at focusing on our needs. Advanced AI solutions (CoAgent and CoCustomer) were implemented quickly. Our team received comprehensive training and starting from day 1 we were able to use the products. So overall, the experience is positive. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/435833/cosupport-ai?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/435833/cosupport-ai) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data