--- description: Review of ManageEngine Remote Access Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ManageEngine Remote Access Plus | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [ManageEngine Remote Access Plus](/software/435426/manageengine-remote-access-plus) # ManageEngine Remote Access Plus Canonical: https://www.softwareadvice.co.nz/software/435426/manageengine-remote-access-plus Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/435426/manageengine-remote-access-plus?page=2) > Remote Access Plus is an enterprise remote support and desktop software that enables IT technicians to troubleshoot their managed computers, situated anywhere around the world, from a central location in a coherent manner. Advanced Remote Control, voice, video, and text chat enable technicians to understand and resolve issues faster, in turn reducing the average turnaround time. In addition, multiple users can collaborate to view a particular target computer's desktop and solve issues. Even if a technician is away from their desk, they can effortlessly manage computers using the Remote Access Plus mobile app. The smart remote shutdown helps in conserving power by switching off inactive computers that are running. Audit-ready reports of various metrics help technicians to get more visibility on the status of deployed tasks. The System Manager tools, such as, Remote Command Prompt, Remote Registry, and Remote File Transfer ease the process of accessing and managing a target computer's services. Users can choose between Remote Access Plus on-premise and cloud solution, catered to handle the requirements based on the organization type. Furthermore, it's available in three editions- Free, Standard and Professional. If you are a small startup and have 10 or fewer computers to manage, then the Free edition is for you. While the Enterprise edition includes all the features, the Standard edition includes only the basic ones. Remote Access Plus supports all three major flavors of operating systems- Windows, Mac and Linux. > > Verdict: Rated **4.7/5** by 64 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 64 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ManageEngine - **Location**: The Octagon, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$75.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Contact ManageEngine for a personalized quote for cloud or on-premises solutions. The solution is available in 3 editions: Free, Standard, and Professional. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Spanish, Traditional Chinese, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audit Trail - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customisable Branding - Dashboard - Diagnostic Tools - Drag & Drop - File Management - File Sharing - File Transfer - HIPAA Compliant - IT Reporting ## Integrations (1 total) - ManageEngine ServiceDesk Plus ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) ## Related Categories - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) - [File Sharing Software](https://www.softwareadvice.co.nz/directory/4535/file-sharing/software) - [Network Troubleshooting Software](https://www.softwareadvice.co.nz/directory/4786/network-troubleshooting-software/software) - [IT Management Software](https://www.softwareadvice.co.nz/directory/4563/it-management/software) - [Remote Desktop Software](https://www.softwareadvice.co.nz/directory/4019/remote-desktop/software) ## Alternatives 1. 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[Supremo Remote Desktop](https://www.softwareadvice.co.nz/software/100976/supremo) — 4.7/5 (447 reviews) ## Reviews ### "This Software is a Must for big companys or multinational companies." — 4.0/5 > **Braian** | *1 September 2024* | Food Production | Recommendation rating: 9.0/10 > > **Pros**: It give me the posibility to connect with elevated permissions to the company's user's devices to manage configurations. install and uninstall software, and even switch between users on the same device. > > **Cons**: When loggin out of a session, the system takes a few minutes before allowing me to log back into the same device. It alsi takes a long time todetect a device that has just been turned on. > > I have been using the system for some months now, and I can say that it's perfect for IT departments because it allows to see if a device is working and connected to the net, which user is using the device and give u the posibility to connect and do any configuration or check taht you need without leaving your seat. ----- ### "Manage Engine Remote Access Plus - Great value for money" — 5.0/5 > **Marius** | *23 January 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: This is a fantastic cloud based remote access tool that is very good value for money. As many other Manage Engine products, the product excels at what it does, and it is quite comprehensive for the price paid. > > **Cons**: So far, I would like to see this integrate with Service Desk Plus Cloud, which is not currently possible. > > The remote access plus product has been the winning choice for the business ----- ### "Good" — 3.0/5 > **Balaji** | *1 May 2021* | Animation | Recommendation rating: 5.0/10 > > **Pros**: within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync. > > **Cons**: Remote desktop is unable to connect few connections. > > We are a small team, Due to the covid pandemic all of sudden govt has announced lockdown, I tried different software but within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync. ----- ### "Great product at affordable price" — 5.0/5 > **raj** | *15 December 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Easy to install and powerful bundle of tools available from single console > > **Cons**: no option for one time run exe like team viewer quick support > > Manage engine remote access plus is a great product and easy to use, the powerful tools like file manager, task manager, ability to start or stop services without remoting into machine is absolutely game changer for me, I would continue using this product as support is amazing even for free editions ----- ### "ManageEngine hits a home run\!" — 5.0/5 > **Tony** | *25 September 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Ease of setup and deployment, configurability, the ability to create roles with different levels of access. The ability to chat, share files, screen record, restart, update the registry, install software, etc. Multi-monitor and OS support. > > **Cons**: The setup UI is a little disorganized, but that's on the backend only. > > From the moment I began using Remote Access Plus, it was clear that ManageEngine designed the setup process with simplicity in mind. The initial configuration was intuitive, requiring only a few steps to get the server up and running. What stands out is how straightforward it was to deploy to client machines. Whether you’re pushing the installation across a small number of endpoints or an entire enterprise, the process is smooth and remarkably fast. Within minutes, Remote Access Plus was functioning on multiple machines, without any need for manual intervention or complex configuration. One of the platform’s most beneficial features is its granular control over user roles. Setting up permissions for various IT roles is a breeze. Administrators can easily assign specific permissions based on responsibilities, which ensures that technicians only have access to the tools they need, enhancing both security and productivity. The user interface is well-organized, which makes configuring these roles quick and efficient. Remote Access Plus offers a powerful suite of management tools that allows IT technicians to take full control of remote systems. From its dashboard, you can monitor system health, resolve issues, and execute maintenance tasks. The availability of a command line interface (CLI) within the platform is particularly useful for advanced troubleshooting, allowing technicians to execute commands on remote machines without needing to be physically present. For registry edits, the built-in Registry Editor lets you access and modify system configurations with ease, which saves significant time compared to manual methods. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/435426/manageengine-remote-access-plus?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/435426/manageengine-remote-access-plus) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data