--- description: Review of ManageEngine Remote Access Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ManageEngine Remote Access Plus | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [ManageEngine Remote Access Plus](/software/435426/manageengine-remote-access-plus) # ManageEngine Remote Access Plus Canonical: https://www.softwareadvice.co.nz/software/435426/manageengine-remote-access-plus Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/435426/manageengine-remote-access-plus?page=2) > Remote Access Plus is an enterprise remote support and desktop software that enables IT technicians to troubleshoot their managed computers, situated anywhere around the world, from a central location in a coherent manner. Advanced Remote Control, voice, video, and text chat enable technicians to understand and resolve issues faster, in turn reducing the average turnaround time. In addition, multiple users can collaborate to view a particular target computer's desktop and solve issues. Even if a technician is away from their desk, they can effortlessly manage computers using the Remote Access Plus mobile app. The smart remote shutdown helps in conserving power by switching off inactive computers that are running. Audit-ready reports of various metrics help technicians to get more visibility on the status of deployed tasks. The System Manager tools, such as, Remote Command Prompt, Remote Registry, and Remote File Transfer ease the process of accessing and managing a target computer's services. Users can choose between Remote Access Plus on-premise and cloud solution, catered to handle the requirements based on the organization type. Furthermore, it's available in three editions- Free, Standard and Professional. If you are a small startup and have 10 or fewer computers to manage, then the Free edition is for you. While the Enterprise edition includes all the features, the Standard edition includes only the basic ones. Remote Access Plus supports all three major flavors of operating systems- Windows, Mac and Linux. > > Verdict: Rated **4.6/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 65 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$75.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Contact ManageEngine for a personalized quote for cloud or on-premises solutions. The solution is available in 3 editions: Free, Standard, and Professional. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audit Trail - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customisable Branding - Dashboard - Diagnostic Tools - Drag & Drop - File Management - File Sharing - File Transfer - HIPAA Compliant - IT Reporting ## Integrations (1 total) - ManageEngine ServiceDesk Plus ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) ## Related Categories - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) - [File Sharing Software](https://www.softwareadvice.co.nz/directory/4535/file-sharing/software) - [Network Troubleshooting Software](https://www.softwareadvice.co.nz/directory/4786/network-troubleshooting-software/software) - [IT Management Software](https://www.softwareadvice.co.nz/directory/4563/it-management/software) - [Remote Desktop Software](https://www.softwareadvice.co.nz/directory/4019/remote-desktop/software) ## Alternatives 1. [TeamViewer ONE](https://www.softwareadvice.co.nz/software/99131/teamviewer) — 4.6/5 (11641 reviews) 2. [Zoho Assist](https://www.softwareadvice.co.nz/software/392373/zoho-assist) — 4.7/5 (1495 reviews) 3. [AnyDesk](https://www.softwareadvice.co.nz/software/100985/anydesk) — 4.6/5 (1798 reviews) 4. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24219 reviews) 5. [Supremo Remote Desktop](https://www.softwareadvice.co.nz/software/100976/supremo) — 4.7/5 (447 reviews) ## Reviews ### "Remote Access Plus the solution that makes IT support easier" — 5.0/5 > **José Manuel** | *27 July 2024* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and the number of available modules it has to be able to provide correct remote support. > > **Cons**: What I liked least was that it doesn't have as many reports on the available machines. > > My experience implementing Remote Access has been the best since it is a tool with various options and easy to implement. The best thing is that it allows you to record all support sessions and it helps a lot as evidence. ----- ### "Infrastructure advisor" — 5.0/5 > **Bedrich** | *4 March 2025* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: Very easy to use. Support from ManageEngine. Helps and speeds up assistance for end users. > > **Cons**: It happened that the link from the application to the manufacturer's website did not exist. The groups functioned slightly differently than I needed. > > From the very beginning, the installation and setup process is highly intuitive. During the testing phase, we submitted numerous requests, which ManageEngine accepted and added to their development roadmap. Configuring role-based permissions is relatively simple, and using additional tools significantly streamlines the work of IT technicians. The support from ManageEngine is simply excellent. Installing agents on end-user devices is fairly straightforward. I would appreciate having more information in the logs, but even with the current setup, it is still very manageable. ----- ### "Good" — 3.0/5 > **Balaji** | *1 May 2021* | Animation | Recommendation rating: 5.0/10 > > **Pros**: within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync. > > **Cons**: Remote desktop is unable to connect few connections. > > We are a small team, Due to the covid pandemic all of sudden govt has announced lockdown, I tried different software but within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync. ----- ### "Manage Engine Remote Access Plus - Great value for money" — 5.0/5 > **Marius** | *23 January 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: This is a fantastic cloud based remote access tool that is very good value for money. As many other Manage Engine products, the product excels at what it does, and it is quite comprehensive for the price paid. > > **Cons**: So far, I would like to see this integrate with Service Desk Plus Cloud, which is not currently possible. > > The remote access plus product has been the winning choice for the business ----- ### "Great product at affordable price" — 5.0/5 > **raj** | *15 December 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Easy to install and powerful bundle of tools available from single console > > **Cons**: no option for one time run exe like team viewer quick support > > Manage engine remote access plus is a great product and easy to use, the powerful tools like file manager, task manager, ability to start or stop services without remoting into machine is absolutely game changer for me, I would continue using this product as support is amazing even for free editions ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/435426/manageengine-remote-access-plus?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/435426/manageengine-remote-access-plus) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data