---
description: Review of ConSol CM/AI Assist Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ConSol CM/AI Assist | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [ConSol CM/AI Assist](/software/434338/consol-cm-ai-assist)

# ConSol CM/AI Assist

Canonical: https://www.softwareadvice.co.nz/software/434338/consol-cm-ai-assist

> ConSol CM/AI Assist is a customer service software that helps businesses manage customer inquiries in compliance with GDPR regulations. The platform enables managers to capture and structure customer emails into concise one-liners using AI-enabled tools.

Additionally, administrators can identify multiple inquiries within a single email and generate separate tickets using a unified interface.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: ConSol Consulting & Solutions Software
- **Location**: Muenchen, Germany
- **Founded**: 1984

## Commercial Context

- **Starting Price**: €4,900.00
- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: Germany, Switzerland

## Features

- Alerts/Escalation
- Data Security
- Knowledge Base Management
- Multi-Channel Communication
- Reporting & Statistics
- Support Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews)
2. [Zendesk Suite](https://www.softwareadvice.co.nz/software/26892/zendesk-talk) — 4.4/5 (4079 reviews)
3. [LiveChat](https://www.softwareadvice.co.nz/software/27068/livechat) — 4.6/5 (1723 reviews)
4. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1781 reviews)
5. [Freshdesk](https://www.softwareadvice.co.nz/software/110247/freshdesk) — 4.5/5 (3425 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/434338/consol-cm-ai-assist)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/434338/consol-cm-ai-assist> |
| en | <https://www.softwareadvice.com/crm/consol-cm-ai-assist-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/434338/consol-cm-ai-assist> |
| en-GB | <https://www.softwareadvice.co.uk/software/434338/consol-cm-ai-assist> |
| en-IE | <https://www.softwareadvice.ie/software/434338/consol-cm-ai-assist> |
| en-NZ | <https://www.softwareadvice.co.nz/software/434338/consol-cm-ai-assist> |

-----

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