---
description: Review of Corelation Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Corelation | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Corelation](/software/432409/corelation)

# Corelation

Canonical: https://www.softwareadvice.co.nz/software/432409/corelation

> Corelation is a cloud-based anti-churn tool for B2B service providers, that helps elevate retention rates, via a user-friendly, automated platform. By illuminating the vital links between employees and customers, Corelation Software empowers you to foster enduring employee-to-customer bonds. This, in turn, supercharges customer retention, elevates CLV, and curbs employee turnover.

Corelation automates customer satisfaction data collection through email surveys tailored to your business needs. Simultaneously, your customer-facing staff can rate their satisfaction with specific clients. Data is delivered to you through an intuitive dashboard, pinpointing where action is required. All responses are non-anonymous by default, facilitating direct interventions where they matter most.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: corelation Software

## Commercial Context

- **Starting Price**: US$77.00
- **Pricing model**: Other (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Danish
- **Available Countries**: Denmark

## Features

- Alerts/Notifications
- Churn Management
- Customer Engagement
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customisable Branding
- Dashboard
- Data Discovery
- Data Visualisation
- Email Management
- Feedback Management
- Knowledge Management
- Negative Feedback Management
- Performance Metrics
- Personalisation
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Data Analysis Software](https://www.softwareadvice.co.nz/directory/535/data-analysis/software)
- [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)
- [Customer Success Software](https://www.softwareadvice.co.nz/directory/4628/customer-success/software)

## Alternatives

1. [Braze](https://www.softwareadvice.co.nz/software/298874/braze) — 4.7/5 (168 reviews)
2. [Customerscore.io](https://www.softwareadvice.co.nz/software/524566/Customerscore-io) — 4.8/5 (17 reviews)
3. [Custify](https://www.softwareadvice.co.nz/software/148852/custify) — 4.9/5 (122 reviews)
4. [Emma by Marigold](https://www.softwareadvice.co.nz/software/426694/emma-by-marigold) — 4.2/5 (156 reviews)
5. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Corelation: Simple & great tool for retention" — 5.0/5

> **Erik** | *18 April 2024* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: I like that Corelation is so simple to use and not complex at akk. We just needed a system to make surveys for our clients each month, so we could gather feedback and increase our performance and retention. Corelation helpst us with that.
> 
> **Cons**: I was aware of Corelation being a very young start-up, so ofc. some personalization features was missing, but it's more than fine.
> 
> My overall experience with Corelation is great. They listen to us when we come with feedback and their team is fast to adapt. 

In the past 8 years as an agency owners I have tested many systems, but Corelation is the one where I get most value for a super fair price.

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### "Really Cool Tool\!\!\!" — 5.0/5

> **Klaus** | *8 May 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The software is incredibly user-friendly and efficiently provides real-time, honest feedback directly from my customers. This allows me to quickly understand their experiences and make informed decisions based on their responses.
> 
> **Cons**: Unfortunately, some customers do not take the time to give an honest answer. They are too polite.
> 
> The software really provides insights that we wouldn't get directly from our customers. Additionally, the feature that allows comparison with our employees' opinions about the collaboration truly enhances our overall collaboration with the customer.

-----

### "Great system to maintain a good relationship with your customer." — 4.0/5

> **Kasper** | *24 November 2023* | Media Production | Recommendation rating: 9.0/10
> 
> **Pros**: I think it is a great system that not only focus on the client but also our employees. 
When people do respond to the survey it gives a great insight on how the relation between us and the client is.
> 
> **Cons**: The customization. It could be nice to be more flexible within some of the features. 
Example: The interval of sending a survey. 

Integrations: We use many systems to track different parametres and targets. It could be nice if it was possible to integrate with Plecto for example.
> 
> Great\! it give us an insight that we did not have before. 
Even though they are newly started company I think the system would be a strong part on retaining a good relation to our clients and to support our employees.

-----

### "Correlation helping with customer retention" — 5.0/5

> **Mathias** | *29 April 2024* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, customer service and time to setup and get started. Also, it's great with the monthly report being issued automatically.
> 
> **Cons**: Currently english is not supported, which I would love.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/432409/corelation)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-experience/corelation-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/432409/corelation> |
| en-GB | <https://www.softwareadvice.co.uk/software/432409/corelation> |
| en-IE | <https://www.softwareadvice.ie/software/432409/corelation> |
| en-NZ | <https://www.softwareadvice.co.nz/software/432409/corelation> |

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