Webex Suite

Pros

The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings and messaging to calling and webinars. The quality of video and audio, absolutely top-notch, will leave you without any halts even during low-bandwidth situations. Indeed, such features as real-time transcription, background noise cancellation, and AI-driven insights make each and every meeting more productive and less stressful.

This includes virtual backgrounds, breakout rooms, and in-meeting reactions. It is quite user-friendly and works rather great across devices on desktop, mobile, or even tablets. Analytics and reporting features also enable tracking of meeting performance, which is also very useful for team leads.

Cons

While Webex Suite enjoys many great features, there are some things where it fell short. First of all, the user interface, although functional, is tired-looking and not as intuitively designed as other platforms. In certain areas, such as scheduling meetings or sending offers for breakout rooms, it can take up too much time.

The experience on the mobile app is less refined than that of the desktop; features are also harder to access, and the performance could be spotty at times. For a small team, such drawbacks could make the price more on the steeper side.

Pros

Webex is a video stream platform whereas I can hold virtual meetings. I like that it is we browser based and you can log into the application anywhere. It almost reminds me of Zoom but its 10x better. It has lots of options and tools you can use. I like the high-quality audio/video feature. You can collaborate with your team members and create virtual whiteboards, and you can split into breakout rooms.

Cons

What I like least about the Webex platform is that if you are not use to all the options and features in the portal. It can seem overwhelming at first, but like any new application there is always a learning curve.

Pros

Integration with other Cisco hardware like video conference room equipment

Cons

The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it does not remember what you did set up last time...

Pros

I like that I can record the meetings, step away, and have virtual backgrounds.

Cons

I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal

Pros

Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows complex features, for instance, period of time voting, shared screens, and other features of engaging participants.

Cons

Limited choices are available when it comes to branding the interface of webinars. Jurisdiction over privacy issues related to third-party app integration is complicated. Limited the use of artificial intelligence for measuring the level of participation of attendees in a webinar.

Pros

Webex has been reliable in enhancing our organization. It offers multiple communications across different platforms. We are able to hold meetings, events and engagements seamlessly.

Cons

So far my usage has been good but the tool is pricey.

Pros

The ability to release a survey after a meeting.

Cons

It took some time to learn all the nuances, but it's a good product.

Pros

Easy to use.
Friendly and self-explanatory interface.
The user interface is intuitive.
High-quality audio/video. Minimum noise while communication.
Reliable support.

Cons

Cannot solve problems ourselves. Need customer support.
Lagging: Reliable internet connection with lower packet loss
Webex is expensive compared to other similar software.
Fewer third-party app integrations

Pros

The screen sharing aspect that allows you to show the others in the meeting what you see on your own screen.

Cons

The waiting tocbe let into the meeting. Sometimes you can't tell if they know you're there or not.

Pros

The video stream is quality...but that's about it

Cons

Its very co fusing to event attendees because its unfamiliar and has a strange interface

Pros

The overall product robustness, quality, and security.
The corporate look-&-feel.
The smooth and user-experience oriented intragration with Google Calendar.
One single app for all (Cisco Webex app).
The PC client and mobile app sync.

Cons

Hard to find one since it has met all the requirements.

Pros

Webex gave us the ability to incorporate a real-time viewing element when diagnosing customer issues that also layered in the simultaneous ability to consult technical SMEs and avoid escalations as well as resolve issues and questions faster. This improved the customer experience for us and customer satisfaction rose.

Cons

It is a good product with few if any drawbacks.

Pros

From collaboration to enhancing productivity, Webex Suite has been amazing.
Allows personalization and comes at a manageable cost.

Cons

I have had zero problems using Webex Suite.

Pros

The two aspects I enjoy the most about Webex Suite are its simplicity and its availability of the many tools. Even the simplest function such as video conference or sharing files in real-time are just designed in a way that even someone who is not background computer literate can use it.

Cons

At the same, however, I will also state that it took me somewhat of a time to become familiar with all the things the software has to offer in terms of function and addition. Thanks to the customer service that you provide it made it easier for me to handle my concernsphp echo. The confidence you always show and your willingness to assist us in solving problems that arising within our working environment, including offering the kind of solutions that suits our circumstances.

Pros

Webex has many useful tools for working together. It lets us have clear video calls, share the screen, and allow remote access too. We can store files safely and chat instantly. It's easy to use and keeps everything secure, which makes it great for teamwork, no matter where we are.

Cons

There is nothing I dislike about Webex. It is a simple and easy-to-use tool. However, it requires an internet connection to access.

Pros

I loved WebEx. I would have to host meetings with people from as many as three or four different organizations (clients, vendors, partners, etc.) and WebEx made it super easy for all the invitees to join from wherever they were.

Cons

Although it was ideal when everyone had the computer app installed, on occasion, some users would have to join via browser window, but that only took a few moments to resolve itself.

Pros

WebEx is a very useful user-friendly calling option. I am using this at my workplace. The major part I liked is the interface. It's simple and unique. The messaging is also great and can be used by anyone.

Cons

It sometimes gets automatically logged out.

Pros

The fact that you can have a 'personal space' that people can join. That is a nice touch.

Cons

Everything else. Sound quality is bad, I can't mute other people, it doesn't automatically grab my system mic and webcam.

Pros

"It is a convenient video conferencing platform that can be used on both PCs and mobile devices. It handles video conferencing with good audio and video quality, with minimal lag and disruptions.

Cons

Its pricing is on the higher side as compared to other video conferencing platforms . The mobile app is good but various features are not available which are in pc.

Pros

A very complete, robust and stable webmeeting platform

Cons

Price, at least the last time I used, the prices were high compared with the competitors

Pros

1. Very premium and attractive platform for complete management.
2. Features and functionalities are just wow to connect and link with the customers.
3.Calendar invites , meeting sharing and details sharing are easy and super hassle free.

Cons

1. Costly and less popular in organization.
2. Although the performance is good but it crashed easily whenever system encounter little CPU issues or spikes.

Pros

This product is quite easy to use and perfect for meeting rooms. The net traffic is good to use in transit.

Cons

Especially, I use and like to make meetings and remote support.

Pros

Good for business meeting and on call support, for video meetings picture is crystal clear

Cons

Some times audio might be reconnecting if net speed is little low

Pros

I love how easy it is to operate, and navigate all while making communication working with other employees remotely a breeze.

Cons

The few times it would freeze or experience technical issues

Pros

Reliability, fastness, and ease of use. We could have communications with users who need a reliable connection to secure data and avoid unwanted interference.

Cons

I´ve been happy with this product and have had no issues with it.