---
description: Review of Webex Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Webex Suite | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Webex Suite

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> Webex Suite is an all-in-one collaboration and communication solution serving businesses of all sizes, across industries such as education, healthcare, finance, and retail. The software is deployed cloud-based, so teams can access it from any device with an internet connection. Webex Suite brings together video meetings, messaging, calling, webinars, and file sharing in a single platform. Teams can host HD video conferences, send direct or group messages, and share files without switching between apps. The built-in whiteboard and polling tools support interactive meetings, while scheduling integrations help coordinate across time zones. IT administrators can manage users and security settings through a centralized dashboard. Support is available via phone, live chat, email, and an online knowledge base with guides and troubleshooting articles.
> 
> Verdict: Rated **4.4/5** by 7416 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 7416 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room.&#10;&#10;Meet Plan: $13.50/mo - Premium meeting features&#10;HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, \&amp; more.&#10;&#10;Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, \&amp; more. A cloud-based phone number for each license, phone menus, extensions, \&amp; more.&#10;&#10;Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador, Estonia, Finland, France, Germany and 46 more

## Features

- @mentions
- API
- Access Control
- Access Controls/Permissions
- Action Item Tracking
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agenda Management
- Alerts/Notifications
- Annotations
- Assignment Management
- Attendee Management
- Audience Analytics
- Audience Engagement
- Audio Calls
- Audit Trail
- Auto Framing
- Auto-Dialer
- Automated Routing

## Integrations (30 total)

- Apache Airflow
- Calendly
- Claude
- ConferenceLeads
- Countdown Timer
- EasyPolls
- Elsevier Pure
- Engineering Village
- Fantastical
- GPS Fleet Tracking Software
- Google Sheets for Confluence - Workspace Connector
- Google Workspace
- HubSpot Service Hub
- Jira
- KingAsterisk Contact Center Software

... and 15 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Meeting Assistants](https://www.softwareadvice.co.nz/directory/5471/ai-meeting-assistants/software)

## Related Categories

- [AI Meeting Assistants](https://www.softwareadvice.co.nz/directory/5471/ai-meeting-assistants/software)
- [Virtual Classroom Software](https://www.softwareadvice.co.nz/directory/1408/virtual-classroom/software)
- [Whiteboard Software](https://www.softwareadvice.co.nz/directory/4597/whiteboard/software)
- [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software)
- [Web Conferencing Software](https://www.softwareadvice.co.nz/directory/3822/conference-calling/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14687 reviews)
3. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17727 reviews)
4. [Google Meet](https://www.softwareadvice.co.nz/software/185290/google-meet) — 4.5/5 (12178 reviews)
5. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24216 reviews)

## Reviews

### "Texting continues to be an issue" — 2.0/5

> **Eli** | *17 August 2026* | Legal Services | Recommendation rating: 5.0/10
> 
> **Pros**: clean basic interface with the capacity to personalize certain features. Its also easy to connect to your google contacts and calendar.
> 
> **Cons**: Their texting feature continues to be unreliable and frustrating-- I wish they would seamlessly integrate it with their phone feature and natively allow texting.

-----

### "Love Webex Chat - brings team together and it's FREE" — 5.0/5

> **Christina** | *26 June 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: It's cool and it's free\! My team LOVES using it to communicate all day long and keep synced up between branches. We love the screenshare feature and the document attachements.
> 
> **Cons**: Nothing I can say here. It's enjoyed by all and very useful for comradery . I guess maybe not having push updates that can be forced for all users to read might be an improvement and document storage to share
> 
> 100% GREAT\!\! Love it so much and love it's free for my chat tool. I hope they always keep it free because it helps small business soooo much\!

-----

### "Ai-powered collaboration that keeps getting better" — 4.0/5

> **Edwin** | *17 July 2026* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: Webex Suite has become a complete collaboration platform rather than just a video meeting application. The Ai features are especially for use valuable, like summarize our messages and Cisco AI Assistant for example. Which help save time after meeting. The audio and video quality are consistently reliable even with large meeting group.
> 
> **Cons**: The interface has improved over the years, but some advanced settings and administrative features can still feel overwhelming for new users. Certain AI and enterprise capabilities are only available in higher tier plans, so it is difficult for smaller organizations.
> 
> Overall webex suite provides a polished and dependable collaboration experience for both remote and hybrid work. We see the platform continues to improve with new features while maintaining the strong security and reliability that enterprises expect.

-----

### "Stable, dependable but a bit outdated" — 3.0/5

> **Suzanne** | *7 June 2026* | Insurance | Recommendation rating: 6.0/10
> 
> **Pros**: It’s simple and functional in terms of a video conferencing service. Stable platform that allows meeting, screen sharing communications.
> 
> **Cons**: Don’t believe it shows the same functionality as other platforms such as Microsoft Teams. Few users choose this as their preferred communications platform
> 
> Stable communication platform, feels a little outdated and less functionality compared to Teams. That said always seems dependable\!

-----

### "Webex Suite" — 5.0/5

> **Bien** | *22 February 2025* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: High-quality audio and video, along with AI-powered experiences, make meetings more productive and engaging.
> 
> **Cons**: The wide range of features can sometimes feel overwhelming for new users.
> 
> My overall experience with Webex Suite has been quite positive. It's a powerful and comprehensive collaboration tool that brings together various features to enhance productivity and communication.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/430596/webex)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/webex-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/430596/webex> |
| en-GB | <https://www.softwareadvice.co.uk/software/430596/webex> |
| en-IE | <https://www.softwareadvice.ie/software/430596/webex> |
| en-NZ | <https://www.softwareadvice.co.nz/software/430596/webex> |

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