--- description: Review of Confluence Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Confluence | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Enterprise Content Management Software](/directory/3485/enterprise-content-management-system/software) > [Confluence](/software/430492/confluence) # Confluence Canonical: https://www.softwareadvice.co.nz/software/430492/confluence Page: 1 / 150\ Next: [Next page](https://www.softwareadvice.co.nz/software/430492/confluence?page=2) > Confluence is the AI-based collaborative workspace designed to help teams create, organize, and leverage information. In today’s fast-paced work environment, organizations are overwhelmed by disconnected tools and scattered content, making it difficult for teams to find what they need and make informed decisions. Confluence addresses this challenge by serving as a central hub where knowledge is not only captured but actively powers work across the company. With Confluence, teams can create and share content in a variety of formats, including pages, live documents, whiteboards, and databases, enabling seamless collaboration throughout the entire lifecycle of work. The platform’s open-by-default approach breaks down silos, ensuring that information flows freely and is accessible to everyone who needs it, while still allowing for security controls where necessary. Confluence enables managers to proactively surface relevant knowledge through advanced search and AI-driven recommendations. Teams can stay ahead of the curve, uncover insights, and make smarter decisions. Deep integrations with tools, such as Jira and Loom, as well as a rich ecosystem of third-party apps, connect knowledge directly to the work teams are doing, reducing context switching and streamlining workflows. Automations and AI agents further enhance productivity by minimizing repetitive tasks and scaling knowledge sharing across the organization. Whether brainstorming on a whiteboard, documenting a project, or aligning work to company goals, Confluence brings teams together to create, iterate, and drive impact. > > Verdict: Rated **4.5/5** by 3714 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3714 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Assignment Management - Audio File Management - Audit Trail - Blogs - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Change Management - Checklists - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (21 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - Jira - Lucidchart - Microsoft OneNote - Microsoft Outlook ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Enterprise Content Management Software](https://www.softwareadvice.co.nz/directory/3485/enterprise-content-management-system/software) ## Related Categories - [Enterprise Content Management Software](https://www.softwareadvice.co.nz/directory/3485/enterprise-content-management-system/software) - [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software) - [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software) - [Records Management Software](https://www.softwareadvice.co.nz/directory/1859/records-management/software) - [Business Management Software](https://www.softwareadvice.co.nz/directory/4371/business-management/software) ## Alternatives 1. [Google Drive](https://www.softwareadvice.co.nz/software/105807/google-drive) — 4.8/5 (28591 reviews) 2. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17670 reviews) 3. [OneDrive](https://www.softwareadvice.co.nz/software/23542/onedrive) — 4.5/5 (12829 reviews) 4. [Microsoft 365](https://www.softwareadvice.co.nz/software/397757/office-365) — 4.6/5 (14144 reviews) 5. [Microsoft SharePoint](https://www.softwareadvice.co.nz/software/397825/microsoft-sharepoint) — 4.4/5 (5460 reviews) ## Reviews ### "A Reliable Solution for Team Collaboration" — 5.0/5 > **Trishna** | *7 August 2026* | Capital Markets | Recommendation rating: 10.0/10 > > **Pros**: Easy collaboration: Makes it easy for teams to create, share, and collaborate on documents and project information in one centralized place. Knowledge management: Very useful for maintaining team knowledge, process documentation, meeting notes, and project-related information. Integration with Jira: The integration with Jira is particularly helpful for connecting project documentation with tasks and tickets. > > **Cons**: Can become difficult to organize: As the number of pages increases, the workspace can become cluttered and finding the right information may take time. Search could be better: Search results can sometimes be too broad, making it difficult to quickly locate the exact page or information needed > > Confluence is a great platform for team collaboration and knowledge management. I particularly like its integration with Jira, centralized documentation, easy page creation, and version history. It makes it convenient to keep project information and team knowledge organized in one place.” ----- ### "Good project documentation software" — 4.0/5 > **Tom** | *25 June 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Confluence is how well it integrates with Jira and Jira Service Management. It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and keeps everything more organised. I’ve also been really impressed with the support; when I’ve had issues, the help I’ve received has probably been the best I’ve ever experienced from a software provider. > > **Cons**: What I like least about Confluence is that the administration side is not always as intuitive as it could be. Some settings and configuration options can take a bit of digging to understand, especially when managing spaces, permissions, or wider system settings. At times, it also feels like product changes move faster than the support documentation, which can make it harder to find up-to-date guidance when trying to resolve an issue or understand a new feature. > > Overall, my experience with Confluence has been very positive. I find it a useful and reliable platform, especially because of how well it integrates with Jira and Jira Service Management. It helps bring documentation, project information, and service-related work together in a way that makes day-to-day use much easier. While the administration side can sometimes feel less intuitive, and the support documentation does not always seem to keep pace with product changes, the quality of support I have received has been excellent and has made a real difference when resolving issues. I feel, with the support we've received from Atlassian, that our subscription is good value for money. ----- ### "Poweful Collaboration with helfful and cool AI features\!" — 5.0/5 > **Edwin** | *13 July 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Now that we use Confluence for a few years we see that they still improving and adding new features. Like for example AI tools to write our POC details faster in Conluence. But feature like to summarize our confluence page so user don't need tot read all the details and get the high level of this POC doc. At so we like the ai feature definition that tell us what those technical term mean in our doc by just highlighted it. There so much more feature but those are for use the most use onces. > > **Cons**: Only point is now you have more buttons that nested all the AI features. would be nice there is overview of only top useful ai feature. > > Overall, my experience with Confluence has been positive. It's reliable platform for documenting knowledge,... The recent AI features have made it even more productive by helping create, summarize, and improve content quickly. ----- ### "Powerful Tool for Larger Organizations" — 4.0/5 > **Jenis** | *3 August 2026* | Consumer Electronics | Recommendation rating: 8.0/10 > > **Pros**: Good organization tool for Team Notes and Documentation for your department Processes. A well maintained Confluence can be the source of truth for all processes. Real-time edits work. ease of use and secure file sharing. > > **Cons**: Does require a bit of learning for fresh users. Loading times can be slow and media heavy pages do tend to error/time out. > > Works well once everything is set up and you have an experienced admin managing the pages. Would recommend for larger organizations with multiple Teams/Departments but does not seem very cost effective for smaller organizations. ----- ### "Confluence: Powerful Wiki for Tech Teams, Weak Search" — 4.0/5 > **Estrella** | *9 July 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: It’s the perfect central hub for all our technical docs. Having our post-mortems, how-tos, and sprint notes right next to our active Jira tickets makes tracking engineering history incredibly seamless. > > **Cons**: The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation. The editing UI also feels heavy compared to modern text editors. > > For over 4 years, it’s been our daily single source of truth. It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid value. ----- Page: 1 / 150\ Next: [Next page](https://www.softwareadvice.co.nz/software/430492/confluence?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/430492/confluence) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data