---
description: Review of SAIBA Global Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SAIBA Global | Reviews, Pricing & Demos - SoftwareAdvice NZ
---
Breadcrumb: [Home](/) > [Claims Processing Software](/directory/4761/claims-processing-software/software) > [SAIBA Global](/software/429289/saiba-global)
# SAIBA Global
Canonical: https://www.softwareadvice.co.nz/software/429289/saiba-global
> SAIBA is an insurance broking software tailored for direct insurance brokers. It aids in the effective management of customer activities and opportunities in various insurance sectors such as motor, health, property, engineering, travel, home, and life insurance. The software is a tool for insurance brokers worldwide who aim to refine operational processes, enrich management information, and establish efficient audit trail systems.
SAIBA offers a suite of features. These include modules for customer relationship management, quotation management, policy and renewal management, claims management, document management, and extensive reporting capabilities. It also offers SMS and email communication to enhance brokers' daily operations and overall efficiency.
SAIBA is built on the .NET framework. It employs SQL Server database and SAP Crystal Reports for flexible reporting. The software is user-friendly and requires minimal training. It provides insurance brokers with an integrated solution to effectively manage relationships with agents, customers, and insurers.
>
> Verdict: Rated **1.0/5** by 1 users. Top-rated for **Features**.
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## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **1.0/5** | 1 Reviews |
| Ease of Use | 1.0/5 | Based on overall reviews |
| Customer Support | 1.0/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 2.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |
## About the vendor
- **Company**: SIMSON Softwares
## Commercial Context
- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Algeria, Angola, Benin, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Ecuador, Egypt, Equatorial Guinea, Eritrea, Eswatini and 46 more
## Features
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Billing & Invoicing
- Broker/Agent Portal
- Calendar Management
- Calendar/Reminder System
- Cancellation Tracking
- Case Management
- Claims Adjuster Management
- Claims Management
- Claims Settlement
- Claims Tracking
- Client Management
## Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
## Category
- [Claims Processing Software](https://www.softwareadvice.co.nz/directory/4761/claims-processing-software/software)
## Related Categories
- [Claims Processing Software](https://www.softwareadvice.co.nz/directory/4761/claims-processing-software/software)
- [Commercial Insurance Software](https://www.softwareadvice.co.nz/directory/4760/commercial-insurance-software/software)
- [Insurance CRM Software](https://www.softwareadvice.co.nz/directory/342/insurance-crm/software)
- [Insurance Agency Software](https://www.softwareadvice.co.nz/directory/4506/insurance/software)
- [Insurance Policy Software](https://www.softwareadvice.co.nz/directory/3320/policy/software)
## Alternatives
1. [ePayPolicy](https://www.softwareadvice.co.nz/software/108153/epaypolicy) — 4.9/5 (247 reviews)
2. [Jenesis Software](https://www.softwareadvice.co.nz/software/62001/jenesis-agency-management) — 4.7/5 (283 reviews)
3. [Sembley](https://www.softwareadvice.co.nz/software/450093/Sembley) — 5.0/5 (40 reviews)
4. [EZLynx](https://www.softwareadvice.co.nz/software/74031/ezlynx) — 3.7/5 (73 reviews)
5. [NowCerts](https://www.softwareadvice.co.nz/software/64793/nowcerts) — 4.8/5 (150 reviews)
## Reviews
### "Saiba software for insurance brokers - Disappointing experience" — 1.0/5
> **Rajesh** | *10 May 2025* | Insurance | Recommendation rating: 0.0/10
>
> **Pros**: Seems to have a lot of features for insurance brokers- a wasted effort because of a lack of any kind of customer support documentation
>
> **Cons**: Support is poor. The only software I know of where even after the customer pays for it, there is no documentation/customer manual/process flowchart available for the software. Realised they do not have any documentation/manual when a specific question was asked of them. Unprofessional approach to issues/escalations. Very opaque structure where no single person picks calls/provides a solution. The dependence on them continues to be heavy even after buying the software. Will not recommend this software to anyone who doesn't have a dedicated team only for Saiba entries
>
> Software features seem to be comprehensive, but it is a waste of money because there is no customer support documentation and even after becoming a customer we have to rely on them always
## Links
- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/429289/saiba-global)
## This page is available in the following languages
| Locale | URL |
| en | |
| en-AU | |
| en-GB | |
| en-IE | |
| en-NZ | |
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## Structured Data