--- description: Review of Liine Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Liine | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Liine](/software/429251/liine) # Liine Canonical: https://www.softwareadvice.co.nz/software/429251/liine Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.nz/software/429251/liine?page=2) > Liine is an AI-powered call tracking, marketing analytics and ad optimization platform for multisite healthcare practices. Our platform captures and analyzes all calls, forms and online bookings with full marketing attribution. Healthcare marketers use Liine to measure marketing performance based on actual booked appointments, track revenue impact with EHR integrations and supercharge Meta and Google Ads campaigns. > > Verdict: Rated **4.9/5** by 162 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 162 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Liine - **Founded**: 2016 ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: At Liine, you never have to pay for additional features. Our pricing is based on your practice's call volume. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Appointment Management - Auto-Dialer - Automatic Call Distribution - Autoresponders - Business Process Automation - CRM - Call Centre Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting ## Integrations (23 total) - 8x8 Contact Center - ActiveCampaign - Birdeye - CTM - CallRail - Google Analytics 360 - Google Sheets - High Level Software - HubSpot CRM - Intiveo - Invoca - Jive - Mailchimp - MyMedLeads - NexHealth ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software) - [Marketing Analytics Software](https://www.softwareadvice.co.nz/directory/1702/analytics-tools/software) - [Medical Software](https://www.softwareadvice.co.nz/directory/4/practice-management-software/software) - [Marketing Attribution Software](https://www.softwareadvice.co.nz/directory/4315/marketing-attribution/software) - [Sales Force Automation Software](https://www.softwareadvice.co.nz/directory/254/sales-force-automation/software) ## Alternatives 1. [800.com](https://www.softwareadvice.co.nz/software/120982/800-com) — 4.7/5 (336 reviews) 2. [CTM](https://www.softwareadvice.co.nz/software/112191/calltrackingmetrics) — 4.7/5 (158 reviews) 3. [JustCall](https://www.softwareadvice.co.nz/software/75453/justcall) — 4.1/5 (224 reviews) 4. [Five9](https://www.softwareadvice.co.nz/software/20063/five9) — 4.2/5 (483 reviews) 5. [FreJun](https://www.softwareadvice.co.nz/software/321725/frejun-call-automation-platform) — 4.7/5 (79 reviews) ## Reviews ### "Invaluable Reporting Insights" — 5.0/5 > **Melody** | *18 August 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Liine offers reporting insights that's hard to get in the healthcare space because of the nature of needing to remain HIPAA compliant. It's given our front desk operations teams valuable feedback to develop and improve upon best practices that ultimately lead to a higher conversion rate on our digital ad dollars invested. It also informs our Google and Meta campaign, allowing us to optimize towards appointments booked instead of just clicks, phone calls or form fills. > > **Cons**: Most of the data intentionally remains inside Liine vs being downloadable, but part of that is due to HIPAA. > > Great customer experience when I do need assistance with questions or trouble shooting, a great value for the money that I see as essential to our business. ----- ### "Clear call attribution for healthcare" — 5.0/5 > **Christopher** | *2 October 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Clear call attribution from our websites to specific centers, real-time dashboards, and missed-call alerts/callback workflows that reduced leakage. UTM capture is solid, setup was straightforward, and support is responsive. > > **Cons**: Pricing can spike with call volume minutes (overage fees). Some tagging/location mapping requires manual upkeep. > > Liine gave us visibility we didn’t have—where calls originate, how traffic converts to bookings, and where we lose patients (hold times, drop-offs). It’s reliable and the team is helpful. ----- ### "Would recommend this company" — 5.0/5 > **Michele** | *29 May 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I like that I just make the call and everything is recorded, that the system reminds to up to three times. > > **Cons**: It is very important that we know if this is a Spanish speaking call or an English call, we have a lot of call that are Spanish and the person in or office that speaks Spanish is not always the one that make the call backs. > > It is really easy and great to work with, it is frustrating about know if it is a Spanish or English call back. But overall a great tool for our business ----- ### "Avoid this product" — 1.0/5 > **Aston** | *16 January 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Product was decent in 2021 but tech as caught up and now irrelevant > > **Cons**: They will not let you leave and will rew without notice and increase the contract rate without out notice on annual renewal without a new agreement. > > locked into contract renew without notice ----- ### "Loving Liine" — 5.0/5 > **Jennie** | *5 February 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I really enjoy the feature of new leads to bookings. This helps generate new patients and increased revenue. > > **Cons**: I have not come across a feature on liine that has not been beneficial in any way. Great work and a job well done\! > > My experience has been a positive one as this is a great way to track call logs and generate new leads. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.co.nz/software/429251/liine?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/429251/liine) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data