--- description: Review of RentPayment Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RentPayment | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Real Estate Property Management Software](/directory/4672/property/software) > [RentPayment](/software/429190/rentpayment) # RentPayment Canonical: https://www.softwareadvice.co.nz/software/429190/rentpayment Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/429190/rentpayment?page=2) > Today, RentPayment is the largest electronic payments processor in the multifamily industry, serving thousands of property management companies representing over 3 million apartment units. Residential property managers can collect rent on time, reduce rent collection costs and access detailed reporting to analyze their business. Renters can rent online and pay with Credit cards, debit cards or eCheck using their mobiles or by text. > > Verdict: Rated **2.7/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.7/5** | 6 Reviews | | Ease of Use | 2.5/5 | Based on overall reviews | | Customer Support | 2.6/5 | Based on overall reviews | | Value for Money | 2.6/5 | Based on overall reviews | | Features | 2.5/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: MRI Software - **Location**: Solon, US - **Founded**: 1971 ## Commercial Context - **Pricing Details**: RentPayment offers a number of pricing options, depending upon user needs or property size. Contact vendor directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti and 17 more ## Features - ACH Payment Processing - API - Activity Dashboard - Alerts/Notifications - Credit Card Management - Data Import/Export - Debit/Credit Card Processing - Electronic Payments - Electronic Signature - Fraud Detection - In-Person Payments - Invoice Management - Mobile Access - Mobile Payments - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Processing ## Integrations (6 total) - Infor Property Management - MRI Property Management - RealPage - SKYLINE - Yardi Breeze - Yardi Voyager ## Support Options - 24/7 (Live rep) - Chat ## Category - [Real Estate Property Management Software](https://www.softwareadvice.co.nz/directory/4672/property/software) ## Related Categories - [Real Estate Property Management Software](https://www.softwareadvice.co.nz/directory/4672/property/software) - [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software) ## Alternatives 1. [Zego](https://www.softwareadvice.co.nz/software/239716/zego) — 4.5/5 (90 reviews) 2. [Rentec Direct](https://www.softwareadvice.co.nz/software/1637/rentec-direct-property-management) — 4.6/5 (179 reviews) 3. [PayPal](https://www.softwareadvice.co.nz/software/104664/paypal) — 4.6/5 (26597 reviews) 4. [QuickBooks Online](https://www.softwareadvice.co.nz/software/393202/quickbooks-online) — 4.3/5 (8511 reviews) 5. [NetSuite](https://www.softwareadvice.co.nz/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2062 reviews) ## Reviews ### "RentPayment - Excellent payment automation solution" — 5.0/5 > **Richard** | *18 February 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: RentPayment is an easy to use, easy to administer, solution for automating receivable payment processing. > > **Cons**: The reporting features of the tool could be a little better and easier to use. > > RentPayment has proven to be a very cost effective solution to enable our tenants to access an online payment portal to automate their rent payment processes. ----- ### "Set it and Forget It" — 5.0/5 > **John** | *1 December 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Good function, good APIs, good client service > > **Cons**: Sometimes, a functionality has not been anticipated by the design team. > > Outstanding product, very good customer support ----- ### "Unreliable Software and Extremely Poor Support" — 1.0/5 > **John** | *14 July 2026* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: The platform’s intended purpose—providing tenants with an online payment option—was useful in concept. Unfortunately, the execution and support did not meet our operational needs. > > **Cons**: We experienced unreliable account information, poor tenant and administrator support, delayed responses, unclear ownership of issues, and repeated difficulty resolving basic operational problems. On at least one occasion, a tenant saw a zero balance even though our accounting records showed more than $4,300 due. The termination process also required repeated follow-up despite prior written and verbal notice. > > Our experience was extremely poor. The system created tenant confusion, collection risk, and significant additional work for our accounting and property-management teams. Support responses were often delayed, incomplete, or inconsistent, and routine issues required repeated emails and escalation. We ultimately discontinued the service because it created more administrative burden than value. I am sharing this review so other commercial property managers, accountants, and asset managers can carefully evaluate system accuracy, support quality, billing practices, and termination procedures before selecting the product. ----- ### "DO NOT USE THS SERVICE" — 1.0/5 > **Verified Reviewer** | *30 November 2023* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: We used this service in the past for payment processing. > > **Cons**: Customer service - we no longer use this payment processing and when we asked to cancel they told us it was 180 days to cancel or over $1,000 for a $19/month service. We gave our 180 days notice in writing, but 2 months later, they are saying we did not, even though we have proof via email. Every time we tried to call, there is no answer, so all we can do is email them. > > It has wasted time, money and effort. Terribly bad\! ----- ### "-$15,OOO DIRECT DEPOSIT ERRORS" — 1.0/5 > **Denny** | *22 September 2020* | Commercial Real Estate | Recommendation rating: 0.0/10 > > **Pros**: WAS TOLD IT CAME WITH WEBSITE I PURCHASED, HAD NO OTHER OPTIONS > > **Cons**: HAVE OVER $15K WORTH OF DEPOSITS THEY NEVER SENT TO MY ACCOUNT. SAID THEY HAVE A ERROR IN THERE SYSTEM. 3 WEEKS LATER NOBODY WILL GIVE US A ANSWER. > > THEY DONT CARE ABOUT SMALL BUSINESS. DO NOT GO WITH THIS COMPANY. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/429190/rentpayment?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/429190/rentpayment) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data