--- description: Review of giftmall Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: giftmall | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [giftmall](/software/428584/giftmall) # giftmall Canonical: https://www.softwareadvice.co.nz/software/428584/giftmall Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/428584/giftmall?page=2) > giftmall is an international provider of gift card solutions. Founded in 2013, the company evolved from a single gift card catalogue to an ecosystem of products and services for simple, accessible, and effective corporate gifting. After 13 years on the market, led by the principle of win-win partnerships, giftmall has earned the trust of 2,000 clients and 1,000 brand partners. The company’s products include the giftmall multibrand card and brand gift cards from more than 3,000 brands in 45 countries. The company’s tech solutions include: 1. giftmall business account, a self-service tool for companies to effectively engage employees, build customer loyalty, and strengthen partner relationships across Europe; 2. giftmall API for clients who want to automate the gift card distribution from their CRM, ERP, HRM systems or streamline loyalty programs; 3. giftmall white label, a customised catalogue, for the businesses that want to maintain their brand’s visual identity in gifting but have access to giftmall’s choice of brands. > > Verdict: Rated **5.0/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 51 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: giftmall ## Commercial Context - **Starting Price**: €0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German, Polish, Spanish, Ukrainian - **Available Countries**: Austria, Belgium, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands and 10 more ## Features - API - Activity Dashboard - CRM - Client Portal - Customer Activity Tracking - Customer Database - Customer Profiles - Customer Segmentation - Customisable Branding - Customisable Templates - Email Marketing - Engagement Tracking - Gift Card Management - Loyalty Cards - Loyalty Program - Member Portal - Promotions Management - Rewards Management - Third-Party Integrations - Transaction History ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software) ## Alternatives 1. 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[ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.co.nz/software/278379/gift-card) — 4.8/5 (39 reviews) ## Reviews ### "Workplace benefit" — 5.0/5 > **Roman** | *8 August 2024* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: I can use the point my company sends me the very same day for what I prefer in the marketplace. > > **Cons**: Never had any fail or issue with this product so nothing to mention even. > > Have been receiving incentives via giftmate for a couple of months now, everything is running super smoothly and I truly enjoy all the gifts. ----- ### "Enhanced loyalty among our clients" — 5.0/5 > **Andrew** | *25 April 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: An intuitive platform that simplifies our sales motivation program, provides detailed analytics > > **Cons**: There were no points of high importance that bothered us. However, as an opportunity for improvement, I believe a learning curve for new users in setting up and fully utilizing the platform's features might be beneficial. > > giftmate helped us change our approach to maintaining strong relationships with our B2B customers and partners. Prior to this cooperation, we had a chance to try and manage our sales motivation and reward programs on our own, and let me say it was rather hectic. Mostly, we struggled with keeping it predictable, scalable, and systemized. It was also hard to track our random actions in rewarding our partners and to evaluate the results. Later, we found giftmate's software and decided to give it a try. Now it serves as a pivotal tool in our arsenal, driving our customer loyalty programs to new heights and ensuring repeat purchases. It was valuable for us that with giftmate we were able to install a system of ready-made bonuses and to get detailed analytics of our spending and to see whether the rewards we sent were used by the clients. Since we track the repeat purchase rate among our clients at our company, we can confirm that our loyalty program investments were successful. ----- ### "Using incentives for marketing goals of our customers" — 3.0/5 > **Mykola** | *20 May 2024* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: great range of brands in the incentives catalog for our target market > > **Cons**: I haven’t noticed any disadvantages))))) > > Our company specializes in organizing various loyalty campaigns for our customers in Poland. Having a partner that can supply us with gift cards from many popular desired brands to use as prizes in such activities is super important for us. We highly recommend the giftmall team, as they provide great support and can even expand their already wide catalog for specific requests. ----- ### "Gift mate is great" — 5.0/5 > **Lari** | *23 February 2025* | Airlines/Aviation | Recommendation rating: 9.0/10 > > **Pros**: Easy to use, simple to log in and access gifts > > **Cons**: Could be a bit more selection but overall great ----- ### "Our customers enjoy it" — 5.0/5 > **Anastasiia** | *10 September 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It's incredibly easy to integrate and use, and the wide variety of gift cards allows us to offer personalized rewards. > > **Cons**: We've been using giftmate for over a year, and we haven't encountered any issues. The platform has been reliable and easy to use. > > giftmate has been a game-changer for our customer care team. We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues. Our customers love the variety of gift cards they can choose from. It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company. We've seen a huge improvement in customer satisfaction since we started using giftmate. It's a simple tool with a big impact. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/428584/giftmall?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/428584/giftmall) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data