--- description: Review of giftmall Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: giftmall | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [giftmall](/software/428584/giftmall) # giftmall Canonical: https://www.softwareadvice.co.nz/software/428584/giftmall Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/428584/giftmall?page=2) > giftmall is an international provider of gift card solutions. Founded in 2013, the company evolved from a single gift card catalogue to an ecosystem of products and services for simple, accessible, and effective corporate gifting. After 13 years on the market, led by the principle of win-win partnerships, giftmall has earned the trust of 2,000 clients and 1,000 brand partners. The company’s products include the giftmall multibrand card and brand gift cards from more than 3,000 brands in 45 countries. The company’s tech solutions include: 1. giftmall business account, a self-service tool for companies to effectively engage employees, build customer loyalty, and strengthen partner relationships across Europe; 2. giftmall API for clients who want to automate the gift card distribution from their CRM, ERP, HRM systems or streamline loyalty programs; 3. giftmall white label, a customised catalogue, for the businesses that want to maintain their brand’s visual identity in gifting but have access to giftmall’s choice of brands. > > Verdict: Rated **5.0/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 51 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: giftmall ## Commercial Context - **Starting Price**: €0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German, Polish, Spanish, Ukrainian - **Available Countries**: Austria, Belgium, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands and 10 more ## Features - API - Activity Dashboard - CRM - Client Portal - Customer Activity Tracking - Customer Database - Customer Profiles - Customer Segmentation - Customisable Branding - Customisable Templates - Email Marketing - Engagement Tracking - Gift Card Management - Loyalty Cards - Loyalty Program - Member Portal - Promotions Management - Rewards Management - Third-Party Integrations - Transaction History ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software) ## Alternatives 1. [Guusto](https://www.softwareadvice.co.nz/software/105459/guusto) — 4.9/5 (3441 reviews) 2. [RepeatMD](https://www.softwareadvice.co.nz/software/427882/repeatmd) — 4.4/5 (190 reviews) 3. [Kangaroo](https://www.softwareadvice.co.nz/software/324113/kangaroo) — 4.9/5 (248 reviews) 4. [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.co.nz/software/278379/gift-card) — 4.8/5 (37 reviews) 5. [Tango](https://www.softwareadvice.co.nz/software/133150/tango-card) — 4.8/5 (518 reviews) ## Reviews ### "Workplace benefit" — 5.0/5 > **Roman** | *8 August 2024* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: I can use the point my company sends me the very same day for what I prefer in the marketplace. > > **Cons**: Never had any fail or issue with this product so nothing to mention even. > > Have been receiving incentives via giftmate for a couple of months now, everything is running super smoothly and I truly enjoy all the gifts. ----- ### "Our customers enjoy it" — 5.0/5 > **Anastasiia** | *10 September 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It's incredibly easy to integrate and use, and the wide variety of gift cards allows us to offer personalized rewards. > > **Cons**: We've been using giftmate for over a year, and we haven't encountered any issues. The platform has been reliable and easy to use. > > giftmate has been a game-changer for our customer care team. We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues. Our customers love the variety of gift cards they can choose from. It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company. We've seen a huge improvement in customer satisfaction since we started using giftmate. It's a simple tool with a big impact. ----- ### "Using incentives for marketing goals of our customers" — 3.0/5 > **Mykola** | *20 May 2024* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: great range of brands in the incentives catalog for our target market > > **Cons**: I haven’t noticed any disadvantages))))) > > Our company specializes in organizing various loyalty campaigns for our customers in Poland. Having a partner that can supply us with gift cards from many popular desired brands to use as prizes in such activities is super important for us. We highly recommend the giftmall team, as they provide great support and can even expand their already wide catalog for specific requests. ----- ### "Great platform for employee motivation" — 5.0/5 > **Veronika** | *4 October 2024* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: - Giftmate's platform is incredibly simple to navigate, making it easy to manage and implement employee motivation programs in no time. - Their customer support is top-notch, always responsive and ready to help with any specific needs or queries. - The rewards system is very flexible, in the end allowing employees to choose between cash or gift certificates for their favorite brands, which makes it feel more personalized. > > **Cons**: Honestly, after several months of usage, I haven't encountered any issues or downsides with the platform. > > Giftmate has been a fantastic addition to our company’s employee engagement strategy. As a logistics company, keeping our staff motivated is key, and this platform has made it easy to set up and manage various reward programs. The flexibility in reward options is a big plus, and the strong support we get is very reassuring. Highly recommend it for companies looking for an easy and impactful way to motivate their teams\! ----- ### "Happy Employees, Happy Work" — 5.0/5 > **Daniel** | *9 September 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Its user-friendly interface and wide selection of gift cards make it easy to find the perfect reward for every occasion. We love that we can customize rewards and track employee engagement through the platform. Plus, the giftmate team is always there to provide excellent support. > > **Cons**: We couldn’t find something that would bother us so I guess nothing at all > > We've been using giftmate’s gift card solutions to boost employee engagement at our university. The platform is easy to navigate, and the wide variety of gift cards makes it simple to find something that fits our employees' interests. We've seen a noticeable increase in employee satisfaction since implementing these programs. The gift cards serve as a great way to reward hard work and recognize achievements, fostering a positive and motivated work environment. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/428584/giftmall?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/428584/giftmall) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data