About Semper

Semper is a Property Management System that helps hoteliers manage their properties better so that they can increase revenue, improve guest satisfaction and save time. The software is either locally installed on premises or can be accessed via the cloud.
Semper Software - dashboard
Semper Software - availability calendar
Semper Software - reservations manager
Semper Software - reservation details
Semper video
Semper Software - dashboard - thumbnail
Semper Software - availability calendar - thumbnail
Semper Software - reservations manager - thumbnail
Semper Software - reservation details - thumbnail

Semper pricing

Semper does not have a free version but does offer a free trial. Semper paid version starts at US$9.00/month.

Starting Price:
US$9.00/month See pricing details
Free Version:
No
Free trial:
Yes

Alternatives to Semper

Hotelogix

4.4 (246 Reviews)
Hotelogix by HMS InfoTech is a cloud-based hotel management solution for hospitality businesses. The solution provides... Learn more

STAAH Channel Manager

4.7 (246 Reviews)
STAAH channel manager is a comprehensive solution for all hotel management needs. The cloud-based, real-time application... Learn more

Pilot

4.9 (26 Reviews)
Pilot: One team for all your accounting needs. Pilot is the largest startup and small business focused accounting firm... Learn more

Cloudbeds

4.4 (327 Reviews)
Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands... Learn more

Lavu POS

4.2 (240 Reviews)
Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-servic... Learn more

Hotellinx Cloud

3.7 (3 Reviews)
Hotellinx is a hotel management solution designed to help holiday resorts, restaurants, apartments, and other hospitalit... Learn more

Sage 300cloud

4.0 (170 Reviews)
Sage 300cloud (formerly Sage Accpac) is an enterprise resource planning (ERP) software system that serves small and... Learn more

OPERA Cloud Property Management

3.6 (61 Reviews)
OPERA Cloud Property Management is a hotel PMS system that comes with intuitive booking, front desk management,... Learn more

protel PMS

3.4 (22 Reviews)
protel solutions form a robust technology stack for all hotel business types, with a worldwide team of local partners... Learn more

RoomRaccoon

4.1 (60 Reviews)
RoomRaccoon is a cloud-based hotel management system for independent hotels, hostels, bed and breakfasts, apartments,... Learn more

QuickBooks Online

4.3 (7834 Reviews)
QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere,... Learn more

GetMoreReviews

4.7 (148 Reviews)
GetMoreReviews is a cloud-based reputation management solution that helps businesses of all sizes manage and generate... Learn more

NightsBridge

4.8 (92 Reviews)
NightsBridge is a cloud-based property management system designed for various accommodation providers in Africa, such... Learn more

Semper Reviews

Overall rating

4.2
Write a Review!

Feature rating

Value for Money
4.4
Functionality
4.2
Ease of Use
4.2
Customer Support
4.6
Loading...

All Semper Reviews

Filter by:
Sort by:
125 reviews
Jaco
Jaco
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4.0
Reviewed on 16/01/2024

semper review

very good value for money, most additional modules are free and or very cheap

Pros

ample reports
easy calendar
easy billing

Cons

channel management very complicated and needs support inout

Riekie
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 19/01/2024

No regrets

Overall experiences are very satisfied with good product and friendly assisting group of people.

Pros

Semper is an easy to use excel base system that is very self-exoplanetary. The support team is very friendly and extremely patient. The system self can be adjusted to suit the company's needs to an extent. It is also very easy to correct errors. In general, both the reservation system and POS system is very user friendly.

Cons

The financial side and reports can use a bit more attention.

Hester
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
1
Ease of Use
1
Customer Support
3

1.0
Reviewed on 11/01/2024

My opinion

I'm very negative regarding Semper.
I find their accounting side totally unpractical and difficult for non-accounting people to use.
None of the info on reports is trustworthy or easy to categorize. Settings need to be changes again and again and again and one user's settings gets pulled over to all users.

Pros

I can log in remotely - that is the only thing remotely positive regarding Semper.

To be fair... the previous system probably also have this option and it would probably be more streamlined than Semper's but never had need to use it before we switched to Semper

Cons

Data 100% unreliable and everything needs to be double checked.
A HUGE problem if you try to pull an annual report.

Response from Semper

We appreciate your honest feedback and apologize for any challenges you've faced with Semper. It's disheartening to hear about the issues with data reliability, especially when pulling annual reports. We understand the importance of accurate and trustworthy information. Your concerns about the accounting side being impractical for non-accounting users and the difficulties in settings management are duly noted. We are committed to addressing these issues and improving your experience with Semper. If you have specific details or further suggestions, please feel free to share them with our support team. We appreciate your input and are dedicated to making necessary improvements.

Replied 12/01/2024
Maryke
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/01/2024

Concerned about Cloud Based Option

Pros

It works very well for us as a reservation system and I like the reports available.

Cons

I am worried about the Cloud Based option as I have received feedback from other clients that the information does not pull through correctly from Nightsbridge.

Response from Semper

Thank you for providing your feedback. I'd like to highlight that our cloud-based system operates seamlessly, mirroring the functionality of the local server-based system. Notably, the cloud-based system boasts enhanced security measures and a higher likelihood of receiving bookings from Nightbridge or any other connected channel manager. This increased efficacy is attributed to its cloud-based nature, which minimizes interference and ensures a smoother operational experience compared to the local server.

Replied 20/01/2024
Suzette
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 23/01/2024

Professional & Efficient Service

Pros

The developers are continuously striving to improve the system.

Cons

I love the system. It is user friendly. Only area that needs attention is the e-mail templates.

Alternatives Considered

Little Hotelier and Opera

Reasons for Choosing Semper

I did not switch form NightsBridge. You do not have LodgeManager on the list. My business outgrew the previous product and I needed something that had a module for my restaurant.

Switched From

NightsBridge

Reasons for Switching to Semper

Local developer, pricing and speedy response to enquiry.

Response from Semper

Thank you very much for your positive review. We are busy changing the email templates and have introduced new correspondence documents that have been re-designed if you wish to implement them please get in contact with support.

Replied 29/04/2024
Corne
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
3

2.0
Reviewed on 27/11/2023

A fragmented system lacking user-friendly application

Frustrating at best. I have to add that we had a junior technician who constantly impressed us with her service and willingness to help us. She was a breath of fresh air and I felt that she was a gem. The system truly disappointed compared to her desire to resolve issues.

Pros

Analytics and reporting were good, although one needs proper training to make sense of the various reports.

Cons

Fragmented nature of each of the functions within the system. It never felt comfortable to use the features as they didn't seamlessly talk to each other. Training was not beneficial and on-the-job training a hard task to accomplish. We employed 365Villas and couldn't believe how fast and user-friendly it is. We were operational with 2 weeks, whereas we took 3 months to go-live with Semper.

Response from Semper

Dear Corne,

Thank you for sharing your feedback on Semper. We appreciate your insights in helping us refine our services.

We regret any inconvenience you faced with Semper's user-friendliness and cohesion. We're committed to addressing these issues, enhancing user experience, and improving onboarding.

Your positive note on analytics is encouraging. We'll ensure our analytics remain robust and user-friendly.

We're evaluating your comparison with 365Villas to enhance Semper's functionality and deployment speed. Your experience is crucial, and we're dedicated to exceeding expectations.

If you have further suggestions, please reach out. We value your feedback and hope for the chance to serve you better.

Replied 1/12/2023
Edwin
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

4.0
Reviewed on 11/01/2024

ITS A VERY EASY SOFTWARE AND VERY HELPFUL AND EASY TO USE

Very good software and it makes it very difficult for stealing. And audit trail

Pros

I can get any report and easy to analyze

Cons

I can get my report and present on time. Auditing what the front office, bar and restaurant is very easy

Response from Semper

Thanks for your positive review! Glad to hear our software is easy to use, helpful for report analysis, and aids in timely presentations. Your feedback on the software's effectiveness in auditing and enhancing security with an audit trail is appreciated. We're committed to meeting your needs and value your input. Thank you for choosing our solution!

Replied 12/01/2024
Lindia
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 11/01/2024

BEST POS FOR YOUR COMPANY

Semper has made a big difference in our Company. Before we couldn't go back on daily reports or check sales reports and losses. Now we can do all of this and more.

Pros

Semper is a very easy and reliable system to use in a restaurant, it has many different features and are very user friendly.

Cons

So far there isn't any complaints or something that we don't like about Semper.

Response from Semper

Thank you for your glowing review! We're thrilled to hear that Semper has proven to be the best POS for your company, offering an easy and reliable system with user-friendly features. It's great that you haven't encountered any complaints or issues with the system. Your feedback on Semper making a significant difference in your company, providing the ability to review daily and sales reports, is appreciated. We're honored to have been recommended to you by another satisfied company using Semper. We understand the importance of reliable support and are glad to have surpassed your expectations after switching from Lavu POS, addressing the challenges you faced with assistance. Thank you for choosing Semper!

Replied 12/01/2024
Deon
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/01/2024

Great Easy to use system

Enjoy working withe the program and the Technical support is great.

Pros

Easy to use, Accuracy, Tools to prevent theft and monitoring.

Cons

Some payment steps can be reduced
The input procedure and update of stock items to be made easier

Response from Semper

Thank you very much for the positive review. You will be pleased to know we are currently busy with implementing integration to payment devices that will greatly reduce the process of capturing payments. It will be available in the next release.

Replied 10/02/2024
Brightone
Brightone
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
3

4.0
Reviewed on 16/01/2024

Latitude 15 semper Review

overall experience with Semper is 8/10

Pros

Easy to navigate and a lot of assorted reports

Cons

Accounting packages integration failure

Daniel
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/01/2024

Rooms Bookings ,Restaurant & Bar POS

Very good and easy system to use, it has so many features that can build the business.

Pros

It is a system that is user friendly, for accommodation bookings, Restaurant & Bar .
Financial system that you can control your business.

Cons

Not Sure , it is a tool that you can learn so many things on it, especially on the hospitality industry.

Response from Semper

Thanks for the review Daniel we appreciate you.

Replied 29/04/2024
Phelokazi
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/01/2024

Semper booking system is the besy!

Semper booking system covers all aspects of what is required in the hospitality industry.
the software is stable and reliable at all times.

Pros

very accurate! it keeps track of all booking information.
semper consultants are always there to assist.

Cons

nothing that i like the least about semper booking system

Kim
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/01/2024

Feedback from Blanco Guest Farm

Fantastic! I love everything about the Senpet system

Pros

It’s ease of use and fantastic support!
It is very difficult to make mistakes with the system!

Cons

Group bookings aren’t our best and we would like to redesign the invoice template but everything else is great

Response from Semper

Thank you very much for the positive review. It is much appreciated. You will be pleased to know that we have created new templates which are very modern. we would like to show you these and see if you like them.

Replied 10/02/2024
Jean
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 23/01/2024

Simple to use

Pros

Relatively easy to use, logical process. Modifications to bookings are generally easy.

Cons

Refund process, no opportunity to rectify or change once committed, forced to do work arounds for incorrect or amended entry.

Response from Semper

hi Jean, You will be pleased to know that we have re-written the refund process which will be available in the next release.

Replied 10/02/2024
Tanya
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/01/2024

Semper Review

Pros

accurate, user friendly, innovative, cost effective, all you need in one place

Cons

Sometimes glitches take a bit of time to correct on the developers side

Dolly
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 22/01/2024

user friendly

very good. just the fact that I need an afrikaans speaking person the assist over phone. someone who can tell me in simple old person's language how to fix something. must give credit to my trainer, [sensitive content hidden] for the way he trained me. so patient, never made me feel dumb.

Pros

training very good. user friendly system. help line. easy to see bookings ahead.

Cons

difficult to get an afrikaas speaking person to help me

Response from Semper

hi Dolly,
Ons het heelwat Afrikaanse mense wat werk in ons rugsteuning span en sal bly wees om een van hulle te kry om te help. Laat asb weet as dit 'n probleem is in die toekoms. As jy sukkel kontak my asb dierek.

Replied 10/02/2024
Karla
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/12/2023

Semper Support Review: [sensitive content hidden]

The support service from [sensitive content hidden] has been consistently excellent.

Pros

Consistently proven to be incredibly helpful. His knowledge and responsiveness have made resolving issues a smooth and efficient process. I appreciate his dedication to provide excellent assistance.

Cons

I currently find the support service to be outstanding, and I can't think of anything that needs improvements at the moment.

Response from Semper

Thank you for your positive feedback! We're thrilled to hear that Semper consistently provides excellent support. We appreciate your acknowledgement of his helpfulness, knowledge, and dedication. If you ever have further comments or suggestions, feel free to reach out. We're here to assist you!

Replied 12/01/2024
Eva
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/01/2024

Singing Kettle

Pros

The pesonal assistants wr receive when needed!

Cons

Nothing!

Response from Semper

Thanks, Eva for your positive response. Its much appreciated.

Replied 10/02/2024
Federica
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 11/01/2024

semper review

Has been very pleasant, and both [sensitive content hidden] have been very helpful and quick at responding to our problems or enquiries when we have them.

Pros

it is easy to use, and it is user friendly

Cons

It has occasional system problems every now and then, especially with our home currency usage.

Response from Semper

Thanks for your review of Semper! We're glad it's easy to use and user-friendly, though we apologize for occasional system issues with home currency. We appreciate your positive experience with our support team. Choosing Semper for its affordability and user-friendliness means a lot to us. If you have further feedback, feel free to reach out. Thanks for choosing Semper!

Replied 12/01/2024
Ewaldt
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4.0
Reviewed on 24/07/2023

Semper PMS Experience

The system is good for small independent hotels, It serves the daily needs of reservations, front office and housekeeping and accounting.

Pros

Dashboard has an easy to use format and everything you need in one place.

Cons

The reporting does not support easy revenue management and analysis.Semper channel manager only connects with limited otas, which is restrictive.

Response from Semper

Thank you for your feedback! We're glad you find the Semper PMS dashboard easy to use. We appreciate your insights about the reporting challenges and limitations with the channel manager. If you have any specific suggestions or further comments, feel free to share. We value your input and are here to support your hotel's needs!

Replied 12/01/2024
Bronwan
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/07/2023

Extremely User Friendly and Great Support

Pros

I have worked with Semper at Multiple Properties around South Africa and even opted to have Semper implemented in Botswana. I would not use any other PMS in future.

Cons

In my opinion I have not yet found any fault with Semper in order to advise on any improvements required.

Response from Semper

Thank you for your wonderful feedback! We're thrilled to hear that you find Semper extremely user-friendly and appreciate the great support. It's fantastic to know that you've chosen Semper for multiple properties and even implemented it in Botswana. We're grateful for your trust and loyalty. If you ever have any suggestions or further comments, feel free to reach out. We look forward to continuing to serve you!

Replied 12/01/2024
Leisha
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 19/06/2023

Semper PMS Review

Pros

Customer support from the Semper team has been exceptional. Whenever I have had questions or needed assistance, their knowledgeable and friendly support staff have been prompt in their responses, ensuring that my concerns are addressed promptly.

Cons

Nothing I can think of at this time but perhaps speed on cloudbase system could be faster?

Response from Semper

Thank you for your positive review! We're thrilled to hear that you've experienced exceptional customer support from our team. We appreciate your feedback regarding the cloud-based system speed, and we're continuously working to enhance performance. If you have any further comments or suggestions, feel free to share. We value your support and are committed to providing an excellent experience for you.

Replied 16/01/2024
Gerald
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/06/2023

Semper PMS property solutions for us

We are extremely happy with the system and the support is exceptional.

Pros

It helps us to manage our property remotely especially with the new browser version. The reporting system also helps with all aspects of the business.

Cons

So far there is nothing that I don't like.

Response from Semper

Thank you for your positive review! We're thrilled to hear that Semper PMS has been instrumental in managing your property remotely, especially with the new browser version. We're glad you find the reporting system beneficial. If you ever have any feedback or questions, feel free to reach out. We appreciate your support and are delighted to provide exceptional support for your needs!

Replied 16/01/2024
Kyra
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/07/2023

[sensitive content hidden] is amazing

Amazing, [sensitive content hidden] is the best.

Pros

Easy to use, love the reports, friendly staff, [sensitive content hidden] is amazing.

Cons

Nothing, Semper is amazing and all reports are easy to use.

Response from Semper

Thank you for the amazing feedback! We're thrilled to hear you find our system easy to use, love the reports, and appreciate our friendly staff.

Replied 16/01/2024
Sarika
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4.0
Reviewed on 20/06/2023

Makakatana Review

Pros

We use it daily. Quick functioning and easy to view

Cons

The search function does not display all reservations searched for in that name

Response from Semper

Thank you for your review! We're glad to hear that you use our system daily and find it quick and easy to use. We appreciate your feedback about the search function and will look into improving it for a better experience.

Replied 16/01/2024

Related categories