About Semper
Semper pricing
Semper does not have a free version but does offer a free trial. Semper paid version starts at US$9.00/month.
Alternatives to Semper
Semper Reviews
Feature rating
All Semper Reviews
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
semper review
very good value for money, most additional modules are free and or very cheap
Pros
ample reports
easy calendar
easy billing
Cons
channel management very complicated and needs support inout
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
No regrets
Overall experiences are very satisfied with good product and friendly assisting group of people.
Pros
Semper is an easy to use excel base system that is very self-exoplanetary. The support team is very friendly and extremely patient. The system self can be adjusted to suit the company's needs to an extent. It is also very easy to correct errors. In general, both the reservation system and POS system is very user friendly.
Cons
The financial side and reports can use a bit more attention.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
My opinion
I'm very negative regarding Semper.
I find their accounting side totally unpractical and difficult for non-accounting people to use.
None of the info on reports is trustworthy or easy to categorize. Settings need to be changes again and again and again and one user's settings gets pulled over to all users.
Pros
I can log in remotely - that is the only thing remotely positive regarding Semper.
To be fair... the previous system probably also have this option and it would probably be more streamlined than Semper's but never had need to use it before we switched to Semper
Cons
Data 100% unreliable and everything needs to be double checked.
A HUGE problem if you try to pull an annual report.
Response from Semper
We appreciate your honest feedback and apologize for any challenges you've faced with Semper. It's disheartening to hear about the issues with data reliability, especially when pulling annual reports. We understand the importance of accurate and trustworthy information. Your concerns about the accounting side being impractical for non-accounting users and the difficulties in settings management are duly noted. We are committed to addressing these issues and improving your experience with Semper. If you have specific details or further suggestions, please feel free to share them with our support team. We appreciate your input and are dedicated to making necessary improvements.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Concerned about Cloud Based Option
Pros
It works very well for us as a reservation system and I like the reports available.
Cons
I am worried about the Cloud Based option as I have received feedback from other clients that the information does not pull through correctly from Nightsbridge.
Response from Semper
Thank you for providing your feedback. I'd like to highlight that our cloud-based system operates seamlessly, mirroring the functionality of the local server-based system. Notably, the cloud-based system boasts enhanced security measures and a higher likelihood of receiving bookings from Nightbridge or any other connected channel manager. This increased efficacy is attributed to its cloud-based nature, which minimizes interference and ensures a smoother operational experience compared to the local server.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Professional & Efficient Service
Pros
The developers are continuously striving to improve the system.
Cons
I love the system. It is user friendly. Only area that needs attention is the e-mail templates.
Reasons for Choosing Semper
I did not switch form NightsBridge. You do not have LodgeManager on the list. My business outgrew the previous product and I needed something that had a module for my restaurant.Switched From
NightsBridgeReasons for Switching to Semper
Local developer, pricing and speedy response to enquiry.Response from Semper
Thank you very much for your positive review. We are busy changing the email templates and have introduced new correspondence documents that have been re-designed if you wish to implement them please get in contact with support.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
A fragmented system lacking user-friendly application
Frustrating at best. I have to add that we had a junior technician who constantly impressed us with her service and willingness to help us. She was a breath of fresh air and I felt that she was a gem. The system truly disappointed compared to her desire to resolve issues.
Pros
Analytics and reporting were good, although one needs proper training to make sense of the various reports.
Cons
Fragmented nature of each of the functions within the system. It never felt comfortable to use the features as they didn't seamlessly talk to each other. Training was not beneficial and on-the-job training a hard task to accomplish. We employed 365Villas and couldn't believe how fast and user-friendly it is. We were operational with 2 weeks, whereas we took 3 months to go-live with Semper.
Response from Semper
Dear Corne,
Thank you for sharing your feedback on Semper. We appreciate your insights in helping us refine our services.
We regret any inconvenience you faced with Semper's user-friendliness and cohesion. We're committed to addressing these issues, enhancing user experience, and improving onboarding.
Your positive note on analytics is encouraging. We'll ensure our analytics remain robust and user-friendly.
We're evaluating your comparison with 365Villas to enhance Semper's functionality and deployment speed. Your experience is crucial, and we're dedicated to exceeding expectations.
If you have further suggestions, please reach out. We value your feedback and hope for the chance to serve you better.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
ITS A VERY EASY SOFTWARE AND VERY HELPFUL AND EASY TO USE
Very good software and it makes it very difficult for stealing. And audit trail
Pros
I can get any report and easy to analyze
Cons
I can get my report and present on time. Auditing what the front office, bar and restaurant is very easy
Response from Semper
Thanks for your positive review! Glad to hear our software is easy to use, helpful for report analysis, and aids in timely presentations. Your feedback on the software's effectiveness in auditing and enhancing security with an audit trail is appreciated. We're committed to meeting your needs and value your input. Thank you for choosing our solution!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
BEST POS FOR YOUR COMPANY
Semper has made a big difference in our Company. Before we couldn't go back on daily reports or check sales reports and losses. Now we can do all of this and more.
Pros
Semper is a very easy and reliable system to use in a restaurant, it has many different features and are very user friendly.
Cons
So far there isn't any complaints or something that we don't like about Semper.
Response from Semper
Thank you for your glowing review! We're thrilled to hear that Semper has proven to be the best POS for your company, offering an easy and reliable system with user-friendly features. It's great that you haven't encountered any complaints or issues with the system. Your feedback on Semper making a significant difference in your company, providing the ability to review daily and sales reports, is appreciated. We're honored to have been recommended to you by another satisfied company using Semper. We understand the importance of reliable support and are glad to have surpassed your expectations after switching from Lavu POS, addressing the challenges you faced with assistance. Thank you for choosing Semper!
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great Easy to use system
Enjoy working withe the program and the Technical support is great.
Pros
Easy to use, Accuracy, Tools to prevent theft and monitoring.
Cons
Some payment steps can be reduced
The input procedure and update of stock items to be made easier
Response from Semper
Thank you very much for the positive review. You will be pleased to know we are currently busy with implementing integration to payment devices that will greatly reduce the process of capturing payments. It will be available in the next release.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Latitude 15 semper Review
overall experience with Semper is 8/10
Pros
Easy to navigate and a lot of assorted reports
Cons
Accounting packages integration failure
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Rooms Bookings ,Restaurant & Bar POS
Very good and easy system to use, it has so many features that can build the business.
Pros
It is a system that is user friendly, for accommodation bookings, Restaurant & Bar .
Financial system that you can control your business.
Cons
Not Sure , it is a tool that you can learn so many things on it, especially on the hospitality industry.
Response from Semper
Thanks for the review Daniel we appreciate you.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Semper booking system is the besy!
Semper booking system covers all aspects of what is required in the hospitality industry.
the software is stable and reliable at all times.
Pros
very accurate! it keeps track of all booking information.
semper consultants are always there to assist.
Cons
nothing that i like the least about semper booking system
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Feedback from Blanco Guest Farm
Fantastic! I love everything about the Senpet system
Pros
It’s ease of use and fantastic support!
It is very difficult to make mistakes with the system!
Cons
Group bookings aren’t our best and we would like to redesign the invoice template but everything else is great
Response from Semper
Thank you very much for the positive review. It is much appreciated. You will be pleased to know that we have created new templates which are very modern. we would like to show you these and see if you like them.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Simple to use
Pros
Relatively easy to use, logical process. Modifications to bookings are generally easy.
Cons
Refund process, no opportunity to rectify or change once committed, forced to do work arounds for incorrect or amended entry.
Response from Semper
hi Jean, You will be pleased to know that we have re-written the refund process which will be available in the next release.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Semper Review
Pros
accurate, user friendly, innovative, cost effective, all you need in one place
Cons
Sometimes glitches take a bit of time to correct on the developers side
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
user friendly
very good. just the fact that I need an afrikaans speaking person the assist over phone. someone who can tell me in simple old person's language how to fix something. must give credit to my trainer, [sensitive content hidden] for the way he trained me. so patient, never made me feel dumb.
Pros
training very good. user friendly system. help line. easy to see bookings ahead.
Cons
difficult to get an afrikaas speaking person to help me
Response from Semper
hi Dolly,
Ons het heelwat Afrikaanse mense wat werk in ons rugsteuning span en sal bly wees om een van hulle te kry om te help. Laat asb weet as dit 'n probleem is in die toekoms. As jy sukkel kontak my asb dierek.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Semper Support Review: [sensitive content hidden]
The support service from [sensitive content hidden] has been consistently excellent.
Pros
Consistently proven to be incredibly helpful. His knowledge and responsiveness have made resolving issues a smooth and efficient process. I appreciate his dedication to provide excellent assistance.
Cons
I currently find the support service to be outstanding, and I can't think of anything that needs improvements at the moment.
Response from Semper
Thank you for your positive feedback! We're thrilled to hear that Semper consistently provides excellent support. We appreciate your acknowledgement of his helpfulness, knowledge, and dedication. If you ever have further comments or suggestions, feel free to reach out. We're here to assist you!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Singing Kettle
Pros
The pesonal assistants wr receive when needed!
Cons
Nothing!
Response from Semper
Thanks, Eva for your positive response. Its much appreciated.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
semper review
Has been very pleasant, and both [sensitive content hidden] have been very helpful and quick at responding to our problems or enquiries when we have them.
Pros
it is easy to use, and it is user friendly
Cons
It has occasional system problems every now and then, especially with our home currency usage.
Response from Semper
Thanks for your review of Semper! We're glad it's easy to use and user-friendly, though we apologize for occasional system issues with home currency. We appreciate your positive experience with our support team. Choosing Semper for its affordability and user-friendliness means a lot to us. If you have further feedback, feel free to reach out. Thanks for choosing Semper!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Semper PMS Experience
The system is good for small independent hotels, It serves the daily needs of reservations, front office and housekeeping and accounting.
Pros
Dashboard has an easy to use format and everything you need in one place.
Cons
The reporting does not support easy revenue management and analysis.Semper channel manager only connects with limited otas, which is restrictive.
Response from Semper
Thank you for your feedback! We're glad you find the Semper PMS dashboard easy to use. We appreciate your insights about the reporting challenges and limitations with the channel manager. If you have any specific suggestions or further comments, feel free to share. We value your input and are here to support your hotel's needs!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Extremely User Friendly and Great Support
Pros
I have worked with Semper at Multiple Properties around South Africa and even opted to have Semper implemented in Botswana. I would not use any other PMS in future.
Cons
In my opinion I have not yet found any fault with Semper in order to advise on any improvements required.
Response from Semper
Thank you for your wonderful feedback! We're thrilled to hear that you find Semper extremely user-friendly and appreciate the great support. It's fantastic to know that you've chosen Semper for multiple properties and even implemented it in Botswana. We're grateful for your trust and loyalty. If you ever have any suggestions or further comments, feel free to reach out. We look forward to continuing to serve you!
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Semper PMS Review
Pros
Customer support from the Semper team has been exceptional. Whenever I have had questions or needed assistance, their knowledgeable and friendly support staff have been prompt in their responses, ensuring that my concerns are addressed promptly.
Cons
Nothing I can think of at this time but perhaps speed on cloudbase system could be faster?
Response from Semper
Thank you for your positive review! We're thrilled to hear that you've experienced exceptional customer support from our team. We appreciate your feedback regarding the cloud-based system speed, and we're continuously working to enhance performance. If you have any further comments or suggestions, feel free to share. We value your support and are committed to providing an excellent experience for you.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Semper PMS property solutions for us
We are extremely happy with the system and the support is exceptional.
Pros
It helps us to manage our property remotely especially with the new browser version. The reporting system also helps with all aspects of the business.
Cons
So far there is nothing that I don't like.
Response from Semper
Thank you for your positive review! We're thrilled to hear that Semper PMS has been instrumental in managing your property remotely, especially with the new browser version. We're glad you find the reporting system beneficial. If you ever have any feedback or questions, feel free to reach out. We appreciate your support and are delighted to provide exceptional support for your needs!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
[sensitive content hidden] is amazing
Amazing, [sensitive content hidden] is the best.
Pros
Easy to use, love the reports, friendly staff, [sensitive content hidden] is amazing.
Cons
Nothing, Semper is amazing and all reports are easy to use.
Response from Semper
Thank you for the amazing feedback! We're thrilled to hear you find our system easy to use, love the reports, and appreciate our friendly staff.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Makakatana Review
Pros
We use it daily. Quick functioning and easy to view
Cons
The search function does not display all reservations searched for in that name
Response from Semper
Thank you for your review! We're glad to hear that you use our system daily and find it quick and easy to use. We appreciate your feedback about the search function and will look into improving it for a better experience.