--- description: Review of Kaseya BMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kaseya BMS | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [IT Management Software](/directory/4563/it-management/software) > [Kaseya BMS](/software/428259/kaseya-bms) # Kaseya BMS Canonical: https://www.softwareadvice.co.nz/software/428259/kaseya-bms Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/428259/kaseya-bms?page=2) > Kaseya BMS is a business management solution that helps companies manage their products and services. The software handles billing, accounting and project management tasks and provides regular notifications about bill payments. The software’s cloud-based architecture lets users remotely deploy, monitor and manage IT projects. The project management module within Kaseya BMS manages staff projects by allocating work to team members with compatible timelines. Project managers get status reports on a weekly or monthly basis and can change work allocations for individual team members. The software provides real-time tracking of expenses and time per employee and monitors cost incurred for each project. Kaseya BMS’ customer relationship management (CRM) module unifies all customer details. Past communications and invoices are analyzed to create customized marketing and sales campaigns for customers. Kaseya BMS generates invoices from time entry and expense reports, and it is integrable with accounting software like QuickBooks. The software also manages inventory and handles procurement issues with vendors. > > Verdict: Rated **4.1/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 29 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Kaseya - **Location**: Miami, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Per Feature - **Pricing Details**: Pricing is based on a per user basis and starts at $35/user/month. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, India, Ireland, United Kingdom, United States ## Features - Accounting - Accounting Integration - Activity Tracking - Alerts/Escalation - Automated Routing - Billing & Invoicing - Budget Management - CRM - Client Portal - Collaboration Tools - Contact Management - Contract/License Management - Customer Database - Customisable Reports - Customizable Fields - Dashboard - Document Management - Document Storage - Email Management - Estimating ## Integrations (1 total) - QuickBooks Online Advanced ## Support Options - FAQs/Forum - Phone Support - Chat ## Category - [IT Management Software](https://www.softwareadvice.co.nz/directory/4563/it-management/software) ## Related Categories - [IT Management Software](https://www.softwareadvice.co.nz/directory/4563/it-management/software) - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [IT Service Software](https://www.softwareadvice.co.nz/directory/4207/it-service/software) - [Online Project Management Software](https://www.softwareadvice.co.nz/directory/436/web-based/software) - [Professional Services Automation Software](https://www.softwareadvice.co.nz/directory/4135/psa/software) ## Alternatives 1. [Wrike](https://www.softwareadvice.co.nz/software/3777/wrike-pm) — 4.4/5 (2887 reviews) 2. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews) 3. [Accelo](https://www.softwareadvice.co.nz/software/59422/accelo) — 4.5/5 (174 reviews) 4. [Smartsheet](https://www.softwareadvice.co.nz/software/157390/smartsheet) — 4.5/5 (3482 reviews) 5. [monday.com](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (5726 reviews) ## Reviews ### "Great IT Ticketing System" — 4.0/5 > **Jason** | *19 May 2021* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: The interface is very pleasant to the eyes, as an employee who spends the majority of his time using it, I have yet to get sick of staring at it for so long. > > **Cons**: I don't like how something as simple as changing the status of a ticket requires a note. Often enough a client replies with a thank you message after i already closed a ticket, and i have to create an internal note like "Status Change" along with my status change to reclose the ticket. > > Honestly its been quite good. My complaints are few. The interface is very sleek, clients get emails for tickets without too much information being thrown at them which has often helped bridge the gap for complicated issues ----- ### "Kaseya BMS" — 4.0/5 > **Danielle** | *25 March 2022* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: I love the dashboard on the Finance Dashboard. It tells you which contracts are ending soon and has a graph that's autogenerated to show your current month, quarter or year sales per client with percentages. > > **Cons**: I do not like the fact you cannot VOID or edit invoices after they're generated. If there is a change management wants to makes I have to VOID and restart. I didn't have to do that will our previous program ConnectWise. Also, this program lacks many features I used previously. Instead of being able to do these things I can only submit a feature request. ----- ### "BMS is a serviceable CRM at a good price, but leaves a few things to be desired." — 2.0/5 > **Verified Reviewer** | *7 May 2018* | Recommendation rating: 6.0/10 > > **Pros**: In a word: value. BMS is very reasonable priced CRM with some great features. It's easy to use, cloud based, and generates tickets directly from Kaseya's PSA. > > **Cons**: We transferred from a more established CRM to Kaseya. Given the cost and the fact that we already utilized Kaseya's VSA it seemed like a natural move. That said, we've experience a few issues. The client portal isn't as polished as we'd like. Inventory tracking is bad to the point of non-functional, and lacks the ability to even transfer between locations. Feature request are not quickly addressed. The cloud service lags or drops more than we'd like. Asset management is not great. Integrations are starting to catch up , but they've been slow in coming. Even the way items are listed on tickets is cumbersome. > > We saved some money over our previous CRM. ----- ### "Org Management" — 5.0/5 > **Lynn** | *12 March 2020* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: I have found that BMS works better then SolarWinds AutoTask. A lot less pop-ups, cleaner interface, and less micro-managing of the solution. > > **Cons**: I would like more seamless support. It is a problem with Kaseya that I have to call a specialist on each product, and when you are integrated with their ITGlue, AuthAnvil, and their VSA product knowlageable and timely help is hard to find. It can days for a resolution. > > Overall business management has improved customer service with automated workflows. Better employee time management and tracking. ----- ### "Plenty of features" — 5.0/5 > **Elliot** | *22 May 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The user interface is clear and easy to navigate > > **Cons**: Poor integration with IT Glue which led to a loss of data ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/428259/kaseya-bms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/428259/kaseya-bms) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data