POS Nation for Retail

Pros

We used this software daily when I was working in restaurants. It made it so easy to log in customers' items, print off receipts, and pay the bills.

Cons

We had issues with it crashing occasionally, but that might have been our own servers and not necessarily the software's fault.

Pros

What I liked most about this software was pretty much everything. From the price, the free installation, the iCloud monthly service, the 24/7 help line, and the overall easiness of the system. Everything was customized for the products we sell. If there wasn’t a barcode, you could easily make your own button for the product. The ID option is amazing, it helps the employees on checking IDs for the sale of beer and cigarettes. The time clock for clocking in and out is very helpful as well. Along with the end of day report and all the statistics that it helps break down.

Cons

Your system is amazing and truly the only con I could actually think about would be to have a bigger font option on the screen or bigger square options on the main screen.

Pros

Great liars and getting customers onboard.

Cons

Terrible team, horrific software and non-reliable hardware! The system was sold on a lie. The features discussed during phone calls and via email did not match the actual system. They tried blaming the initial issues on the credit processing company but later learned that their software was not compatible when accepting EBT cash. Then the software upgrade (May 29, 2021) began showing the same error and froze both of my POS systems on numerous occasions. Instead of resolving the issue brought on by their upgrade, they asked me sign up for monthly service or pay $239 dollars.

Their keyboard has a mind of it’s on. At times the CAP lock is activated or the number lock. Their scanners are worthless. I'm being charged $200+ dollars for a wireless scanner that is available on Amazon for $100 dollars. Scanner reviews on Amazon clearly show that no one invested any time conducting a thorough research.

Lastly, it’s missing the automated decimal point and the change due does not disappear automatically when initiating a new transaction.

Instead of helping resolve their software/hardware issues I received an email from Will that they are cancelling my software service.

I emailed my concerns to [SENSITIVE CONTENT HIDDEN], but yet to receive any response.

Do you want to start your day asking yourself if your POS system is going to work or not?

Pros

We have been using Cap software for many years & I found it's easy to use, it have many options available that business manager would love to explore it for their business. I hope CAP will post more video in how to explore all the great feature in it.

Cons

I can't find much of what I like least about this software but I do hope the wait time for tech support is shorter, retail business POS can't be down for too long customers have least patient when system have a glitch and tech support can't be reach right away.

Pros

Back office is incredible - so nice to have access to everything that we do from purchasing, receiving, tagging, selling, reordering, customer history, discounts, special sales - I could go on forever. I can't imagine what more could be needed.

Cons

We started using CAP when we first set up our business over 20 years ago and have enjoyed the upgrades over the years. Now with the incredible support we are getting today it is wonderful. The program is sophisticated and with so many options it is so much easier to utilize more features with the new support available. I wish we had access to that years ago. I spent a lot of time with trial and error trying to utilize different features but now I can just pick up the phone and within a very short period of time, I've got my questions answered or problems solved!