About POS Nation for Retail

POS Nation is built to support retailers, including specialty businesses such as convenience stores, liquor, wine and beer stores, tobacco and vape shops, lawn and garden centers, and hardware stores. The software comes with all the features you need included out of your box, and specific to your industry--not as add-ons. Built-in discounting and sales pricing, the ability to accept and create coupons, age verification, and hotkeys, among other features, help businesses complete faster checkouts and easier transactions. Case- and carton-break inventory tracking, automatically generated purchase orders with reorder thresholds, an unlimited number of SKUs, and more, ensure inventory management is as simplified and streamlined as possible so owners and employees can always know what's in stock. Built-in employee management, customer loyalty, security, reporting and analysis all come within this powerful software to provide a complete retail point of sale system that doesn't just help you manage your store, but grow your business. POS Nation is also outfitted to handle multiple businesses and offers software add-ons such as cloud backup, mobile reporting, quick books integration, and inventory import to seamlessly integrate everything your business needs.
POS Nation for Retail Software - POS Nation
POS Nation for Retail Software - POS Nation
POS Nation for Retail Software - POS Nation
POS Nation for Retail Software - POS Home Screen
POS Nation for Retail Software - POS Item Screen
POS Nation for Retail Software - Administration Site
POS Nation for Retail video
POS Nation for Retail Software - POS Nation - thumbnail
POS Nation for Retail Software - POS Nation - thumbnail
POS Nation for Retail Software - POS Nation - thumbnail
POS Nation for Retail Software - POS Home Screen - thumbnail
POS Nation for Retail Software - POS Item Screen - thumbnail

POS Nation for Retail pricing

POS Nation for Retail does not have a free version and does not offer a free trial. POS Nation for Retail paid version starts at US$149.00/month.

Starting Price:
US$149.00/month
Free Version:
No
Free trial:
No

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POS Nation for Retail Reviews

Overall rating

4.6
Write a Review!

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.7
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All POS Nation for Retail Reviews

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133 reviews
Verified Reviewer
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/01/2019

Life made easier

This system has benefited us so much at McDonals, because it helps keeps us organized and up to date with everything that we may need help with or inventory on. It also makes it a lot easy for our crew too.

Pros

The most that I like about this software is that I am able to manage everything on this system at McDonald's. I can check times, check products and look at all the orders that had came through that day. Also with this system you are able to do schedules and make sure that the inventory is put in. With this system you can do just about anything even knowing the total sales for that day and month. This system helps keep everything together.

Cons

The only thing that I did not like was the fact that sometimes when I was trying to do an order, it automatically started rebooting itself and doing an update. It did not happen too often.

Kathleen
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 3/05/2024

Happy with the system

The transistion period was pretty rough becuae we had a ton of inventory, and we didn't understand the program, but we always had amazing customer support. My sstaff adn I are

Pros

Amazing support from tech support. The credit card processing is excellent They matched my rate which was the best in the industry.

Cons

Tough to move over to it. We really liked Quick Books POS but it didn't integrate with E-Commerce. Looking forward to getting our e-commerce going agan.

Max
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1.0
Reviewed on 22/09/2023

POS Nation is a bad system with even worse customer service

Pros

Nothing. It's been a terrible system all around.

Cons

System is clunky. Not user friendly. Customer service is really bad, lots of false promises and account rep who didn't know how to use the system himself. Difficult to get an appointment with account rep (had to schedule a week in advance) and couldn't get tech support on the phone. Doesn’t integrate with QB Online. Hardware is cheap and credit card terminal doesn’t function properly. Sales reports are not refined enough. In general, a very bad system and I would advise any other small business owners to stay away.

Sean
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 16/12/2019

POS Nation Review

I have enjoyed using POS Nation. With each fix or call to the tech team, I learn the system more and more. The POS Nation employees have been wonderful, and the hardware has held up well for the time we have had it.

Pros

I enjoyed the setup process. The instructor was great to work with, and very informative. The features within the system fit just about any scenario we run into. The ease of learning the system was also a relief.

Cons

I will occasionally run into issues finding the correct reports to run for specific information. Also, I have experienced "speed" issues with the system taking many seconds to finish transactions and open the drawer. However, both of these issues are resolved fairly quickly after calling customer support.

Alternatives Considered

Toast POS

Reasons for Choosing POS Nation for Retail

Inventory and reporting capabilities. Also, to get with a more modern system.

Reasons for Switching to POS Nation for Retail

We have Toast in our Restaurant program. Their poor hardware performance and lack of customer service dissuaded us from pursuing any further business with them.

Response from POS Nation

We're happy you're enjoying your system, Sean! Thanks for the review.

Replied 17/01/2020
VIVIAN
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 18/12/2020

sPORTING GOODS

Love it

Pros

The point of sale is easy to use. Reports are great..

Cons

It kicks you out often but you can get rite back in. The inventory is complicated way to many steps

Response from POS Nation

Vivian,

Reviews like this really make our team proud. We are happy to hear that the reports are great for your business. Thank you so much for your kind words, and for being a valued POS Nation customer!

Replied 29/12/2020
GARY
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/04/2024

EASE OF DOING BUSINESS

OVERALL IT WORKS FOR ME AND MY BUSINESS, MOST IMPORTANT MY CUSTOMERS ARE SATISFIED.

Pros

CUSTOMERS ARE SATISFIED WITH ALL REPORTS AND RECEIPTS

Cons

SOME OF THE CONS ARE WHEN ADDING A PRODUCT THERE SHOULD BE A FIELD THAT LETS YOU ENTER THE QUANTITY OF INVENTORY YOU ARE ADDING.

Haig
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 19/04/2024

use of POS

Pros

ease of use for checkout, ease of understanding . simple to set up . not complicated and very user friendly

Cons

the complicated inventory management of scanning each single sku and having to label each exact product but because of size difference each sku is different so therefore we just dont use the inventory side that much

Patrick
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/04/2024

Transfer from one to another

Pros

[sensitive content hidden]
was great on showing me what he was doing and how I can deal with it in the future.

Cons

Reporting is hard, sales reports and trying run inventory control. I don't know what kind of codes to put in.

KACIE
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 15/05/2024

BARGAIN LIQUOR REVIEW

Pros

VERY EASY TO RUN AND VERY EASY TO TRAIN NEW EMPLOYEES.

Cons

IT SEEMS TO HAVE A LOT OF GLITCHING ISSUES.

Sarah
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/03/2024

Great Tech support service

It has been a great experience overall. Very friendly & efficient

Pros

We've had it for years & it's easy to use. Whenever I call for tech support, I get great service. I called yesterday & [sensitive content hidden] helped me get back in business quickly & efficiently.
Very patient:)

Cons

I'd like to be able to change some of the formats to suit my needs, but am not able to

Justin
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/02/2020

Amazing Product!!

This system and the staff have been extremely beneficial to our business, here in Canada. They helped through the purchasing, setting up, and operation of the system without rushing me and only stopping after I was satisfied. Before POS Nation, we were using an old analog cash register that only had new items and used items as categories (the only new items we carry are mattresses), leaving no information as to what we sell in what quantities or values. Now, we can see how many of what we sell and when. This is very important to us and will be a very good aid for as to what donations we will be seeking more or less of.

Pros

The system's best feature is its customizability. Being a used furniture store that also deals with antiques, appliances, collectibles, tools, and pretty much everything except for clothing, we needed a system that we could adjust on the go since our inventory is always changing. We've been using this system for about 3 months now and even today, I'm still making adjustments multiple times a week. My volunteers caught on to its use very quickly, even considering the changes that I keep making to it.

Cons

The two things that I don't like is the inability to remove payment options buttons, such as EBT or Gift Card, as we don't use those methods and I would like to have a 3rd column of TS Lookup. The first on the left brings up the three on the right. I wish it could do sub-categories. For example, if we sell a mattress I'd like another row to pop up and ask if it's new or used and the third to then ask which size, material, etc.

Response from POS Nation

We appreciate your feedback, Justin. Thanks for being a POS Nation customer!

Replied 23/02/2020
Michael
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 18/12/2020

My business backbone

Overall good experience. I depend on it as if it were one of my best employees.

Pros

This is the only POS I have ever used. It is the first and only one this family business has ever used. The point of sale works well as we have a large inventory for a small business. I have trained six different people to use it and have done well. The ability to generate reports related to sales for tax purposes and managing inventory as well as managing A/R is wonderful.

Cons

We have had some anomalies over the years that can not be explained. We have several accounts for individuals that generate a repeating sale each time I do monthly statements. I will name them ghost acct and discard them each month. Occasionally this will happen with an inventory item. The amount in stock seems to change by itself

Response from POS Nation

Michael,

Thank you for your feedback regarding our POS System. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We are happy to hear that six different individuals were easily trained on the system and also that our reporting functions are just what you need. We greatly appreciate your business.

Replied 29/12/2020
Phil
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/03/2019

Love our POS System

We are a Christmas Tree Farm with a fairly large gift shop. We are only open seasonally and POS Nation is willing to work with us during the time we are open. This system has allowed us to have total control of the trees in the field, the number of trees sold, and aided us in knowing when to close the harvest. Our entire gift shop is now in the data base which allows for quick and accurate checking-out of the customers. We have also integrated our CC processing in with the POS system and everything works great! I can't say enough good about our experience with POS Nation.

Pros

How easy it was to enter the entire inventory into the system. The speed with which you can check out a customer! And the ability to run easy accurate reports at the end of the day, week or year!

Cons

I can't think of anything I don't like about the software. Anytime I have had a problem, the system had what I needed, I just didn't know how to use it. Customer support has always solved my problems and taught me what we needed to know. Or better yet, how to use the system.

Response from POS Nation

Thanks for the review, Phil! We're glad you're enjoying the software and find it easy to use.

Replied 17/10/2019
Evan
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
4
Customer Support
3

2.0
Reviewed on 30/04/2022

4.5 is misleading, this software is brutally ineffective.

Poor. Would gladly return the product and restart the weeks long process of integrating a POS into our business from scratch with a different POS, but no returns are allowed.

Pros

The card processing is reliable and the fees for cards are favorable. The technical support is friendly, although not always fast.

Cons

The software feels ancient. Not only slow, but with regular errors and crashes. We often find ourselves frustrated at some of the poor design choices and bugs that make daily operations (such as purchasing, changes to inventory, and pulling analytical reports) either useless or hour long ordeals. The lack of focus on quality of life features and efficiency of use was apparent within just a few hours of installation and use. All of this would be at least somewhat tolerable if the software was cheap or if the company quickly resolved bugs and implemented improvements, but that’s not the case.

Rob
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/07/2022

Support and ease of use top notch

Smooth. Wonderful.

Pros

The tech support is top notch; knowledgeable, available, and friendly. Integrating to this system from our old POS was smooth. I can’t speak highly enough of my experience with POS Nation. I can also say with confidence that using POS Nation has given me better data to help my business thrive.

Cons

We have had our system up for over two months and every hiccup along the way has been smoothed out through experience or tech assistance. As with any new software, getting used to it takes a minute. The clock in/clock out feature is very easy for my employees to forget, so we do not use this feature.

Mark
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/10/2020

Point of Sale Experience

Overall experience has been great with the system and support. We can always count on support when we need them most.

Pros

Inventory reporting is the most helpful enabling our staff to track the least sold to most sold items to stay on top of what our daily customers are wanting.

Cons

Some configuration settings may need to be selected repeatedly in order to save or be enabled but this is not always the case as a minor annoyance.

Response from POS Nation

Mark,

Thank you for your feedback regarding our technical support and our inventory reporting. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business.

Replied 5/11/2020
Sonya
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/12/2020

CAP Retail review

We love this program and would recommend it to small or large businesses. We do $200,00 sales a year and it works great for us.

Pros

CAP Retail is easy to use. We use it on a daily basis in our shop.

Cons

The software is easy to setup and install and once sync your inventory, you are ready to use it. It is fast and easy to reconcile daily sales, monthly sales and year end inventory.

Response from POS Nation

Sonya,

We are happy to hear that the software was easy to setup and install! Reviews like this really make our company proud. Thank you so much for your kind words, and for being a valued POS Nation customer!

Replied 22/12/2020
Sharon
  • Industry: Tobacco
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/03/2019

We love POS Nation

We pay the monthly maintenance fee, which is very helpful when needing assistance in the evenings. We are open from 9am until midnight, so we need support during a wide range of times. POS Nation offers that coverage.

Pros

This software is great at inventory tracking. I use the Advanced Reporting also that allows me to customize various reports that are not offered as a standard report.

Cons

I wish is had a way to export several fields all onto one report into an excel file. The only export offered is from their list of standard reports. So I have to download 2 or more reports into excel and then merge the data together to get the needed information.

Jane
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/11/2020

Great Software and Even Better Company

Excellent. The team is very easy to work with and actually cares about our business.

Pros

The software is incredibly easy to use. Our Customer Success Manager helped us with onboarding and training, and we were up and running in a matter of days. The software helps us track inventory and issue purchase orders to our vendors. Overall, it's helped us tremendously with running our business.

Cons

Nothing really. If I had to say anything, some of the buttons are a little small.

Response from POS Nation

Jane,

Thank you for your feedback regarding our software and someone within our Customer Success team. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business and thank you for taking the time to write us a review!

Replied 19/11/2020
TJ
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/10/2020

LOVE POS NATION

Wonderful- Highly recommend

Pros

User Friendly, Reporting, Inventory. The best customer service and IT support. Easy set up and the POS NATION teams care about you and your business.

Cons

Worldpay take 1-2 days to deposit funds from customers paying with credit cards.

Alternatives Considered

Square Virtual Terminal and Clover

Reasons for Switching to POS Nation for Retail

Best Customer Service

Response from POS Nation

TJ,

We are so happy to hear that you are enjoying your POS system so far specifically the reporting and inventory modules. Thank you for taking time out of your day to share your feedback with us. Please let us know if you need anything in the future!

Replied 26/10/2020
Jack
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
2
Customer Support
5

4.0
Reviewed on 19/12/2019

Large, complex software

Expansion of existing Point of Sale system - new terminal and migrating from a single standalone installation to a server-based installation. Great technical support during the transition.

Pros

It gets the job done. Responsive sales team during initial contact. Excellent support while installing the product.

Cons

Complex user interface. Very complicated database structure

Response from POS Nation

We're happy you're staying in touch with tech support! Let us know how we can help with anything else in the future. Thanks for the review!

Replied 17/01/2020
Nick
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 7/11/2020

Best POS For Liquor Store.

Pros

Easy to operate and maintain POS .
[SENSITIVE CONTENT HIDDEN] are best in team.

Cons

Only future it has to be add like Daily Journal Reports so you can see whole day details.

Response from POS Nation

Nick,

We are so happy to hear that you are enjoying your POS system so far. Thank you for taking time out of your day to share your feedback with us. Please let us know if you need anything in the future!

Replied 9/11/2020
Cherryle
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/01/2022

POSNation Review

Inventory is a breeze and balancing is a breeze!

Pros

The ease of use! I, the owner, and my staff love how easy it is to ring up customers!

Cons

I did not have any adverse things to say! It’s perfect!

Rony
  • Industry: Tobacco
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 8/11/2020

Great product

Pros

Ease of use and what i wanted out of it! The customer service is the best part great people who know what there doing and i get my problems resovled all the time!

Cons

Cant send out mass emails! Nothing to be a deal breaker!

Response from POS Nation

Rony,

Thank you for your kind words regarding our POS System and also our customer service. We pride ourselves on delivering such service that our customers can brag about. Thank you for taking the time out of your day to write us a review.

Replied 12/11/2020
SHANON
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/03/2019

GREAT PRODUCT AND SERVICE

WE HAVE HAD A GREAT EXPERIENCE WITH THIS COMPANY SINCE WE BOUGHT THE SOFTWARE. IF I EVER HAVE ANY ISSUES, POS ARE ALWAYS THERE TO HELP ME.

Pros

I LIKE THE EASE OF HOW THE SYSTEM WORKS. IM VERY IMPRESSED WITH HOW WE CAN KEEP UP WITH INVENTORY MUCH BETTER THAN BEFORE.

Cons

HONESTLY I HAVE NO DISLIKES WITH THE SOFTWARE

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