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About Paychex Flex
Paychex Flex is a human capital management solution that's designed using web-based modular technology and a dedicated service center to help meet the HR needs of employers of any size and industry. With a single login, users can manage applicant screening, electronic onboarding, job and labor costing, garnishment payments, drag-and-drop visual scheduling, and automatic compliance testing. Additionally, Paychex provides 24/7 support through HR professionals along with payroll specialists and licensed agents to help guide businesses through the recruiting and applicant tracking (ATS), onboarding, benefits administration, and payroll process.
Built on a central platform, using a single data profile for each employee, Paychex Flex tracks information in real-time and across customizable applications.
Paychex offers multi-tiered options for customer service, which allows companies to choose from a variety of options to best fit their size and complexity.
The accompanying Paychex mobile app is free and allows employers and employees alike to access information such as check stubs, tax documents and employee profiles on the go.
Paychex Flex pricing
Paychex Flex does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
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Paychex Flex Reviews
Feature rating
5 reviews of 1,603
View all reviews
Victoria
- Industry: Consumer Services
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
3
5
Reviewed on 24/03/2023
Great payroll and hr employer/employee program
Overall I've had no problems with paycheckflex really other than the direct deposit not transferring over from my job profiles but other than that it's been a really awesome experience it's been easy to use friendly and just great it's very useful and I do appreciate the software and I continue to use it to this day
Pros
On some pros are that it's easy to use the interface is set up really user friendly it's sectioned off and your different jobs you know your pay your schedule your onboarding your your stuff you need to complete for HR or assignments places to message people ask questions you can view when your check gets deposited or written how many hours you worked all sorts of things like that and your vacation time and it's just it's really easy and it makes my job easier and it makes knowing what I'm doing for other people who are using it easy and I get paid on time if not early actually for me not everybody does though and it's all right there like I can print off my w-2s I can print off my tax paperwork message my employers or employees and manage my benefits and everything it's a really great system.
Cons
Honestly the only thing I don't like is if you have multiple employers on there and you put in your direct deposit information for one it does not automatically carry over to another job if you have multiple jobs at the same time so there for a minute I was getting a hard check because I thought that that information that I just entered for a previous in my other employer that I'm still working would go through to my next account but it does not you have to manually re-enter that
Sara
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
4
Reviewed on 13/03/2023
Paychex Flex is a simple and straightforward system
Paychex Flex's interface has always been straightforward to use; the admin dashboard is full of useful information and it's impossible to miss any updates or notifications. Our less technically-inclined staff members have no trouble navigating the user dashboard.
Pros
I manage the company's administrative tasks, including Payroll, Onboarding, and HRS. There is no way to overstate the amount of time it has saved me. About 5 minutes are all I need to do payroll, and that's only when there's a new employee.
Cons
The ability to look at Payroll records dating back more than two years. There are numerous Payroll Representatives. Inconveniently, I have to deal with a separate point person for each functionality.
Tracy
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Monthly for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 4/07/2024
Best PEO Ever!
Pros
So easy to use. Payroll is super easy, and their customer service is to notch!
Cons
Nothing, it's been great over the last two years.
Gregory
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
2
Features
4
Ease of Use
5
Customer Support
2
3
Reviewed on 17/08/2024
Too expensive for long term
It was fine but not worth the money after a year.
Pros
It was easy to implement and set up for my HR team.
Cons
The price sky rocketed after the first year.
Theresa
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 20/05/2024
Paychex flex is easy
Definitely would recommend it. did find it a bit pricy, compared to say Patriot Software, but definitely worth it.
Pros
The ease of operation, inputting for payroll getting report.
Cons
At times finding my way around became a bit difficult.
