Cosmic Frog

Pros

It is the only cloud-native solution with a high level of optimization, simulation, and risk assessment engine.
Network Optimization, Greenfield Analysis, the core of Supply Chain Design, supports flexible requirements and is continuously releasing innovative new features such as VRP and innovative AI-based inventory optimization.

Cons

No complaints. I dare say that there are more features to catch up on before you know it because new features and new UX are released in short cycles.

Pros

The transition was surprisingly smooth, and I was amazed at how quickly I started seeing value.

In an area where it felt like innovation had reached its limits, Cosmic Frog proved me wrong.

The platform's innovative approach has genuinely surprised me, demonstrating there’s always room for improvement and new ideas.

Cons

At first, I encountered a learning curve. Being accustomed to desktop solutions, I started with some limitations regarding SaaS solutions.

Pros

Robust network design software with commercial options available to suit everyone's needs.

Cons

Data interfaces and manipulation in the tool could be improved.

Pros

An excellent blend of scalability, speed, and customization in a cloud-based supply chain design suite of tools encompassing optimization, simulation, and routing. The customer service and support are top notch who are genuinely interested in and seek customer feedback.

Cons

Nothing significant at this stage with the evolution of the product. There were some minor growing pains over the initial rollout being an early adopter which were expeditiously addressed.

Pros

Outstanding Customer Support:
One of the standout features of this software is its unparalleled customer support. Their prompt and knowledgeable assistance can make all the difference in the user experience. The support team is not only responsive but also deeply knowledgeable about the intricacies of optimization. Users can rely on them for quick problem resolution and expert guidance.

Cons

One of the major drawbacks of this supply chain optimization software is the speed at which it entered the market. While the quick release may have been an attempt to meet urgent industry demands, it has resulted in a product that might not have undergone the same rigorous stress testing as its more established competitors. As a consequence, I have encountered some glitches and performance issues.

Pros

Really appreciate the simplicity but also the flexibility to add complexity as needed

Cons

Current UI / Usability for new users needs improvement