--- description: Review of Servicecpq Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Servicecpq | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Warranty Management Software](/directory/4674/warranty-management/software) > [Servicecpq](/software/426419/servicecpq) # Servicecpq Canonical: https://www.softwareadvice.co.nz/software/426419/servicecpq Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/426419/servicecpq?page=2) > ServiceCPQ: AI-Powered CPQ \& Aftersales Transformation Platform ServiceCPQ delivers the industry's most comprehensive AI-driven aftersales platform, purpose-built for industrial machinery, HVAC, medical equipment, and heavy equipment manufacturers demanding operational excellence in today's digital-first marketplace. Core AI-Powered Solutions Intelligent Warranty \& Claims Management Transform warranty processing from cost centres into profit drivers. AI-powered platform features guided claim submission for service partners, automated fraud detection, real-time validation, and intelligent repair-vs-replace recommendations. Advanced analytics optimize parts return decisions for salvage/remanufacturing while automated supplier recovery maximizes cost recovery. AI assistants provide step-by-step guidance, reducing claim processing time 70%. B2B E-Commerce with Self-Service CPQ Revolutionize customer interactions through comprehensive self-service capabilities beyond traditional parts ordering. Customers configure complex products, generate instant quotes, schedule maintenance, submit warranty claims, and access intelligent documentation via AI-powered search. Personalized ML recommendations drive cross-selling while predictive maintenance enables proactive scheduling. Delivers Amazon-like B2B experiences while reducing support costs 50%. Advanced Service Parts Management AI-driven segmentation optimizes inventory across fast/slow-moving and obsolete parts categories. Dynamic pricing engines maximize margins while maintaining competitive positioning. Lean inventory management uses predictive analytics, reducing carrying costs 35% while ensuring availability. Real-time ERP integration provides accurate pricing, inventory visibility, and automated replenishment. Partner Enablement \& Repair Automation Empower service partners through dedicated portals featuring warranty claims, product support, and direct parts ordering. AI-guided workflows ensure consistent quality while automated approvals accelerate payments. Transform workshops/rebuilding centres with AI diagnostics, automated work orders, and intelligent parts recommendations. Unified CPQ Excellence Product CPQ handles complex configurations with variant management, dynamic pricing, and elaborate service add-ons. After-sales CPQ streamlines spare parts quoting and service contracts. Multi-channel support enables self-service portals, distributor networks, and internal sales teams from one intelligent platform. Target Markets Construction/mining machinery, industrial equipment, HVAC systems, medical technology, off-highway vehicles, heavy equipment dealers, component rebuilding specialists. Competitive Advantages AI-first architecture delivers measurable impact: 40% reduction in service costs, 60% faster parts identification, 35% increase in service renewals, 70% warranty processing improvement. Scientific sales intelligence uses McKinsey frameworks to identify opportunities, predict propensity-to-buy, and optimise pricing that outcompetes third-party brokers. Native SAP integration with bi-directional sync ensures seamless operation. API-first architecture supports major ERP/CRM/IoT platforms while mobile interfaces enable field access anywhere. ServiceCPQ transforms after-sales operations into intelligent, predictive, profitable business units, driving sustainable competitive advantage. > > Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 6 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Auxentios Technology ## Commercial Context - **Starting Price**: US$89.00 - **Pricing model**: Per User - **Pricing Details**: Essential - $89/user/month Core B2B e-commerce, basic warranty claims, standard CPQ, mobile access, SAP integration. Perfect for growing manufacturers starting digital transformation. Professional - $129/user/month Everything in Essential plus AI-powered parts search, advanced warranty automation, multi-channel CPQ, partner portals, dynamic pricing, and analytics dashboards. Ideal for mid-market manufacturers with dealer networks. Enterprise - $199/user/month Full AI suite including guided claims, fraud detection, sales intelligence with propensity modelling, repair automation, supplier recovery, white-label portals, McKinsey sales frameworks, dedicated success manager. Perfect for large manufacturers competing against aftermarket brokers. Volume Discounts: 50+ users (15% off), 100+ users (25% off), 200+ users (35% off) Add-ons: Advanced Analytics ($25/user/month), Custom Integrations (contact pricing), Extra Storage 1TB ($50/month), White-label Branding ($200/month) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Austria, Belgium, British Virgin Islands, Canada, Costa Rica, Czechia, Denmark, Finland, France, Germany, India, Italy, Mexico, Norway, Russia, Spain, Sweden, Switzerland, Türkiye, US Virgin Islands and 2 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Workflow - Audit Trail - Bills of Material - Bulk Ordering - CRM - Case Management - Claims Management - Customer Management - Customisable Templates - Dashboard - Data Discovery - Data Extraction - Data Import/Export - Data Mining ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Warranty Management Software](https://www.softwareadvice.co.nz/directory/4674/warranty-management/software) ## Related Categories - [Warranty Management Software](https://www.softwareadvice.co.nz/directory/4674/warranty-management/software) - [B2B eCommerce Platforms](https://www.softwareadvice.co.nz/directory/4328/b2b-ecommerce-platform/software) - [Predictive Analytics Software](https://www.softwareadvice.co.nz/directory/481/predictive-analytics/software) - [Sales Intelligence Software](https://www.softwareadvice.co.nz/directory/4620/sales-intelligence/software) - [CPQ Software](https://www.softwareadvice.co.nz/directory/4407/cpq/software) ## Alternatives 1. 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Is not only a software, its knowledge. > > **Cons**: Need also a change management to accompany the product > > I was invited to see some demos during the construction of servicecpq, so i know that it takes into account many real situations that happen in big companies. ----- ### "Unified platform to offer services in a better way" — 5.0/5 > **ARINDRIMA** | *21 December 2023* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The best way to handle parts estimation, price recommendation system, analytics, template approach, low pricing, service pricing. > > **Cons**: Needs a lot of data to get full benefits of AI. ----- ### "Service CPQ Increases the Accuracy and Profitability of Service Quotes" — 5.0/5 > **Miguel** | *5 January 2024* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Easy product onboarding, quote templates for most frequent offers, intuitive customization of quotes for unique jobs > > **Cons**: Data quality issues in Enterprise can create challenges when setting up the tool. ----- ### "One stop solution for modern service sales" — 5.0/5 > **Rakesh** | *14 December 2023* | Design | Recommendation rating: 9.0/10 > > **Pros**: Dynamic pricing approach through AI with the visual representations of the analytics > > **Cons**: Share and collaborate is not available in the trial version. > > I availed of a trial version and the experience was very good ----- ### "SERVICECPQ usefulness" — 5.0/5 > **Patricia** | *5 January 2024* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: simple UI, analytics, flexible pricing options, service specific features, can be implemented in weeks > > **Cons**: works well if you have SAP or other ERP, needs lot of data for analytics ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/426419/servicecpq?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/426419/servicecpq) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data