---
description: Review of Visiativ Customer Service Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Visiativ Customer Service | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Social Media Analytics Tools](/directory/3525/social-media-analytics-tools/software) > [Visiativ Customer Service](/software/426150/visiativ-service-clients)

# Visiativ Customer Service

Canonical: https://www.softwareadvice.co.nz/software/426150/visiativ-service-clients

> Visiativ Customer Service is a web-based solution that helps businesses manage customer queries, requests, and support tickets from various channels such as web, mobile, and Salesforce. The platform enables managers to find answers to common queries or troubleshoot issues using the built-in knowledge base.

Additionally, Visiativ Customer Service lets stakeholders gain actionable insights into customer behavior, support ticket trends, and customer satisfaction levels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Visiativ
- **Founded**: 1987

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: France

## Features

- Activity Tracking
- Customer Portal
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Reporting & Statistics
- Support Ticket Management

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Social Media Analytics Tools](https://www.softwareadvice.co.nz/directory/3525/social-media-analytics-tools/software)

## Related Categories

- [Social Media Analytics Tools](https://www.softwareadvice.co.nz/directory/3525/social-media-analytics-tools/software)
- [Social Media Management Tools](https://www.softwareadvice.co.nz/directory/1666/social-media/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)

## Alternatives

1. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24219 reviews)
2. [Wix](https://www.softwareadvice.co.nz/software/159592/wix) — 4.4/5 (10792 reviews)
3. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (1005 reviews)
4. [Odoo](https://www.softwareadvice.co.nz/software/77019/odoo-pos) — 4.2/5 (1334 reviews)
5. [NetSuite](https://www.softwareadvice.co.nz/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2077 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/426150/visiativ-service-clients)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/visiativ-service-clients-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/426150/visiativ-service-clients> |
| en-GB | <https://www.softwareadvice.co.uk/software/426150/visiativ-service-clients> |
| en-IE | <https://www.softwareadvice.ie/software/426150/visiativ-service-clients> |
| en-NZ | <https://www.softwareadvice.co.nz/software/426150/visiativ-service-clients> |

-----

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