---
description: Review of Responsive, formerly RFPIO Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Responsive, formerly RFPIO | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Proposal Management Software](/directory/4252/proposal-management/software) > [Responsive, formerly RFPIO](/software/425174/Responsive)

# Responsive, formerly RFPIO

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> Responsive is a cloud-based strategic response management solution that helps businesses of all sizes — including enterprises and mid-sized companies across industries such as technology, finance, and healthcare — manage RFPs, RFIs, security questionnaires, and other complex documents. Responsive centralizes content libraries so teams can find, reuse, and update approved answers quickly. Core features include AI-assisted response suggestions, workflow automation, real-time collaboration, and analytics that track response performance. Teams can assign tasks, set deadlines, and manage approvals within a single platform, reducing manual coordination. The software integrates with tools such as Salesforce, Slack, and Microsoft 365. Support is available via email, live chat, phone, and an online knowledge base.
> 
> Verdict: Rated **4.5/5** by 190 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 190 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Responsive
- **Location**: Beaverton, US
- **Founded**: 2015

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Danish, English, French, German, Japanese, Korean, Portuguese, Spanish, Swedish
- **Available Countries**: Australia, Austria, Brazil, Canada, Denmark, Finland, France, Germany, India, Israel, Kuwait, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Qatar, Saudi Arabia, Singapore, Sweden and 3 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Automatic Formatting
- Bid Management
- CRM
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Management
- Content Library
- Content Management
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Document Automation

## Integrations (8 total)

- Agentforce
- Dynamics 365 Sales
- HubSpot Sales Hub
- Microsoft SharePoint
- Microsoft Word
- Okta
- RushInCloud
- Salesforce Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Proposal Management Software](https://www.softwareadvice.co.nz/directory/4252/proposal-management/software)

## Related Categories

- [Proposal Management Software](https://www.softwareadvice.co.nz/directory/4252/proposal-management/software)
- [RFP Software](https://www.softwareadvice.co.nz/directory/4510/rfp/software)
- [Sourcing Software](https://www.softwareadvice.co.nz/directory/250/strategic-sourcing-software/software)
- [Document Generation Software](https://www.softwareadvice.co.nz/directory/4300/document-generation/software)
- [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software)

## Alternatives

1. [Breeze](https://www.softwareadvice.co.nz/software/525223/Breeze) — 5.0/5 (15 reviews)
2. [XaitPorter](https://www.softwareadvice.co.nz/software/85121/xaitporter) — 4.7/5 (50 reviews)
3. [Axonaut](https://www.softwareadvice.co.nz/software/266387/axonaut) — 4.5/5 (23 reviews)
4. [PandaDoc](https://www.softwareadvice.co.nz/software/144409/pandadoc) — 4.5/5 (1260 reviews)
5. [VT Docs](https://www.softwareadvice.co.nz/software/212767/vt-docs) — 4.9/5 (52 reviews)

## Reviews

### "Affordable, comprehensive platform with superior admin / user support" — 5.0/5

> **Brian** | *21 May 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: RFPIO's answer library is a miracle with great features. The library provides a way to assign different owners and keep individual Q\&amp;A pairs updated in real. Access to our stock answers saves our users and SMEs hundreds of hours each quarter and affords them more time to devote to their primary job functions while spending less time on researching technical responses.
> 
> **Cons**: RFPIO is great for small to moderate sized teams. For larger organizations who complete 20 or more RFPs per month with multiple RFP teams working at the same time, multiple, parallel instances of RFPIO may be needed to best suit those needs on a grand scale.
> 
> Hundreds of hours saved in responding to questionnaires and RFPs. RFPIO offers very competitive cost savings over most of the larger RFP software providers. The same functionality at a fraction of the cost of the big guys. Customer support is top notch - all questions or requests for help are addressed within the same day (or within 24 hours at most). Great, direct support from the management team - no call centers, no outsourced product support. You get assistance from people who helped build the product.

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### "Improving Ease of Use" — 4.0/5

> **Christian** | *24 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The content library is the most valuable mechanism. It has profoundly improved our RFP answering process and allows us to submit at least two times as many RFPs.
> 
> **Cons**: Ease of use could use improvements. I want more hot key customizability to move around the software with fewer clicks and more using keys instead of mouse. Also more of the features should be able to be right clicked and opened in a new window. Also the ribbon in the commenting area should be slidable so that different tabs are next to each other. For example, I want comments, activity, recommendations next to each other as my most used but it's annoying when they are far apart and require multiple clicks to go back and forth between them.
> 
> Overall my experience is great. Made this RFP experience better than any in my past but it still needs a lot of work on ease of use features.

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### "Review of Responsive" — 3.0/5

> **Dante** | *19 March 2026* | Computer Software | Recommendation rating: 1.0/10
> 
> **Pros**: Its all in one, I feel it covers what is required to have a repository of data around rfps, rfx, rfi and other stuff
> 
> **Cons**: Filtering, search, it does not find relevant information, this could be that the data is not made available as expected
> 
> Its ok, I feel it can be improved and make it more intuitive , faster and easier to use for all teams involved

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### "Responses about Responsive" — 4.0/5

> **Scott** | *4 May 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Innovative UI that updates frequently with new enhancements. The AI feature is very promising and has acted as a multiplier when it comes to productivity and speed of responding to RFIs and RFPs. &#10;&#10;I am also witnessing quality improvements with AI-generated responses over the last 6-9 months. &#10;&#10;The AI features help me be a rock star at work keep it coming\!\!\!
> 
> **Cons**: Not flexible enough. Making AI runs seems complicated. Not enough collaborative features. Work on custom options. My manager added some custom fields and seems like we could not do much with them after creation?
> 
> Excellent. A nice cloud service. Look for ways to motivate endusers to think about Responsive for more than just RFIs and RFPs and formal requests for Info...

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### "Responsive is great\!" — 5.0/5

> **Gabriella** | *7 April 2026* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: I like that is very easy to manage my projects and split responsibilities between the people involved. I like that is easy to flag and assign reviwers. Also, I like how easy it is to manage the content library and flag questions.
> 
> **Cons**: I would love if it had a "notes" section in each project so everyone could share notes and perceptions about the project. Also, I would love if the review in content library was easier to manage, just as a a project.
> 
> My overall experience is positive, I have total control of my RFPs and of everything that is happening in the projects I am the manager

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/425174/Responsive)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/425174/Responsive> |
| en | <https://www.softwareadvice.com/product/425174-Responsive/> |
| en-AU | <https://www.softwareadvice.com.au/software/425174/Responsive> |
| en-GB | <https://www.softwareadvice.co.uk/software/425174/Responsive> |
| en-IE | <https://www.softwareadvice.ie/software/425174/Responsive> |
| en-NZ | <https://www.softwareadvice.co.nz/software/425174/Responsive> |
| fr | <https://www.softwareadvice.fr/software/425174/Responsive> |

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