--- description: Review of FocalReview Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FocalReview | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Performance Appraisal Software](/directory/323/performance-review-software/software) > [FocalReview](/software/42515/focalreview) # FocalReview Canonical: https://www.softwareadvice.co.nz/software/42515/focalreview Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/42515/focalreview?page=2) > FocalReview is a human resource management (HRM) solution that provides HR departments with tools that help users manage compensation planning and performance operations. The solution can either be deployed on-premise or hosted in the cloud. FocalReview's key features include sales and executive compensation management, individual employee portals, HR analytics, payroll integration and more. The solution's role-based compensation module helps users to compare merit, compensation adjustments, lump sums, promotions, bonuses and stocks when evaluating pay rates. Employees also have access to communication tools and report writing capabilities via their dedicated portals. Additionally, FocalReview supports integration with various third-party human capital management suites such as NetSuite HCM, Oracle, SAP HCM and more. Services are offered on an annual subscription basis after a one-time implementation fee. Support is available via phone and email. > > Verdict: Rated **4.7/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 19 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SpiraLinks - **Location**: Campbell, US - **Founded**: 1993 ## Commercial Context - **Starting Price**: US$26.00 - **Pricing model**: Per User - **Pricing Details**: $26.54 per employee per year for 2000-3000 employees. Prices declines with more employees. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, France, Germany, Gibraltar, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Jordan, Kenya, Malaysia, Malta, Mexico and 12 more ## Features - 360 Degree Feedback - API - Activity Dashboard - Alerts/Notifications - Approval Process Control - Audit Trail - Benchmarking - Benefits Management - Bonus Management - Budget Management - Compensation Management - Compensation Plan Modeling - Compensation Statements - Competency Management - Compliance Management - Customisable Reports - Customisable Templates - Dashboard - Data Import/Export - Employee Management ## Integrations (10 total) - BambooHR - NetSuite - Oracle PeopleSoft - Paylocity - SAP BusinessObjects Business Intelligence - SAP SuccessFactors HCM - Sage People - TimeClock - UKG Pro - Workday HCM ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Performance Appraisal Software](https://www.softwareadvice.co.nz/directory/323/performance-review-software/software) ## Related Categories - [Performance Appraisal Software](https://www.softwareadvice.co.nz/directory/323/performance-review-software/software) - [Online HR Software](https://www.softwareadvice.co.nz/directory/369/web-based-hr-software/software) - [Human Capital Management Software](https://www.softwareadvice.co.nz/directory/1867/hcm/software) - [Human Resource Apps](https://www.softwareadvice.co.nz/directory/1879/mobile-app/software) - [Compensation Management Software](https://www.softwareadvice.co.nz/directory/428/compensation-management/software) ## Alternatives 1. [Workday HCM](https://www.softwareadvice.co.nz/software/390210/workday-hcm) — 4.5/5 (1749 reviews) 2. [Paycor](https://www.softwareadvice.co.nz/software/414126/paycor-perform) — 4.3/5 (3038 reviews) 3. [Bizneo HR](https://www.softwareadvice.co.nz/software/92683/bizneo-hr) — 4.8/5 (241 reviews) 4. [Factorial](https://www.softwareadvice.co.nz/software/342325/factorial) — 4.4/5 (313 reviews) 5. [HiBob](https://www.softwareadvice.co.nz/software/68325/bob) — 4.6/5 (177 reviews) ## Reviews ### "Everyone is happy with FocalReview\!" — 5.0/5 > **Ruth** | *5 June 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: FocalReview was easy to use and everyone was happy with it. The thing I liked most was the responsiveness of the support team. They were amazing. > > **Cons**: I'm sure there are things that can be improved, but I can't think of any right now. > > We used to use a huge spreadsheet. Obviously, this is much better. It allowed the managers to go in and adjust comp and bonus info without asking us to parse out their sections of the data. Overall, this worked extremely well. ----- ### "The best investment we have made for our Total Rewards Team & Employees" — 5.0/5 > **Darcy** | *23 February 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: easy to use, quality UX, easy integration with our HRIS/Payroll system > > **Cons**: At times I need to ask the SpiraLinks team for assistance as I occasionally forget the navigation path and or steps to some Admin areas/tasks > > FocalReview has made our annual compensation and bonus planning so much easier for all users.We no longer need to keep awful spreadsheets - the tool does it all\! ----- ### "Excellent Customer Service" — 4.0/5 > **Megan** | *12 June 2019* | Biotechnology | Recommendation rating: 7.0/10 > > **Pros**: Their customer service is fantastic\! I think the end user functionality is easy to use. It is a clean design and has a lot of features and items that can be customized. > > **Cons**: To be fair, we had a tight deadline to roll out the product so I don't think we have learned how to manage the system ourselves very well. In that regard, the system is not very intuitave or easy to use. > > Overall, the experience was good. The customer service is top notch and I think that adds so much value. The system is very easy to use for the employees. ----- ### "FocalReview Tool Feedback" — 5.0/5 > **Teresa** | *24 February 2023* | Computer Networking | Recommendation rating: 8.0/10 > > **Pros**: It's flexibility to build additional features as the business grows and additional forms of recognition are added. This year introduced flexibility in changing the target variable. Last year considered adding equity grants and Total Rewards Statement. Delayed as both were not approved by the Board. > > **Cons**: Some reporting that can be used to audit company data submitted. Suggest a simple report writing capability so don't rely too much on technical support. Also, it would help if there are available online "how to" guide/resources. > > Not only is the FocalReview tool flexible and allows the company to add new functionalities, but the team as a whole is listens, is open to new ideas and willing to develop the functionality\! ----- ### "FocalReview for Ardonagh" — 5.0/5 > **Alex** | *22 February 2023* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Implementation was very flexible - the software can really be whatever the business wants it to be.The ongoing support during the pay review and bonus process from \[sensitive content hidden\] is second to none. > > **Cons**: Potentially a few more "off the shelf" dashboard type graphs - but given how unique each client's interface will presumably be I can see that this is not easy. > > Very positive - extremely helpful and pleasant staff, and very collaborative not only during implementation but also during BAU usage. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/42515/focalreview?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/42515/focalreview) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data