--- description: Review of Lightspeed eCommerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Lightspeed eCommerce | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/4340/ecommerce/software) > [Lightspeed eCommerce](/software/424278/lightspeed-ecommerce) # Lightspeed eCommerce Canonical: https://www.softwareadvice.co.nz/software/424278/lightspeed-ecommerce Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/424278/lightspeed-ecommerce?page=2) > Lightspeed offers a cloud-based e-commerce solution that allows users to manage in-store and online inventory, view all customer information and analyze multi-channel sales data from one system. Lightspeed offers a fully integrated retail solution that allows customers to manage in-store and online inventory, have a single view of customers and analyze multi-channel sales data from one system. Lightspeed offers functionality for customizable checkout, upsell and cross-sell features, related product recommendations, promotions and custom pricing for single items or groups of items, customer product reviews and direct selling over Facebook. Users can create and print shipping labels directly from the system. Lightspeed includes built-in SEO tools to manage rank for search engines such as Google, Bing and Yahoo, and it also offers a built-in blogging system. Users can create web stores using fully customizable, SEO optimized themes. The system allows users to upload logos and change the colors, fonts and layout of the page to match branding. Lightspeed is available for purchase on a monthly subscription basis. > > Verdict: Rated **3.6/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 21 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Lightspeed - **Location**: Montreal, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: €49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Lightspeed eCommerce is offered across three pricing plans, outlined below. A 14-day free trial is available. Starter: €49 per month\* with 1 user account Advanced: €89 per month\* with 3 user accounts Professional: €189 per month\* with 10 user accounts \*based on an annual prepayment per webshop - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, Czechia, Denmark, France, Germany, Ireland, Luxembourg, Malta, Netherlands, New Zealand, Norway, Spain, Switzerland, United Kingdom, United States ## Features - API - Accounting Integration - Activity Dashboard - Alerts/Notifications - CRM - Catalog Management - Channel Management - Content Management - Credit Card Processing - Customer Accounts - Customisable Branding - Customisable Templates - Data Import/Export - Data Security - Data Synchronisation - Discount Management - Electronic Payments - Email Marketing - Inventory Management - Inventory Replenishment ## Integrations (9 total) - Booxi - Homebase - Mailchimp - Perkville - Planday - SKU IQ - SkuVault Core - SwiftCount - TapMango ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software) ## Related Categories - [Online Ordering Systems](https://www.softwareadvice.co.nz/directory/3717/online-ordering-system/software) - [Multi-Channel eCommerce Software](https://www.softwareadvice.co.nz/directory/4218/multi-channel-ecommerce/software) - [Headless eCommerce Platforms](https://www.softwareadvice.co.nz/directory/4080/headless/software) - [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software) ## Alternatives 1. [Shopify](https://www.softwareadvice.co.nz/software/390630/shopify) — 4.5/5 (6667 reviews) 2. [Wix](https://www.softwareadvice.co.nz/software/159592/wix) — 4.4/5 (10606 reviews) 3. [Squarespace](https://www.softwareadvice.co.nz/software/157453/squarespace) — 4.5/5 (3384 reviews) 4. [Square Online](https://www.softwareadvice.co.nz/software/374143/square-online) — 4.6/5 (327 reviews) 5. [GoDaddy Website Builder](https://www.softwareadvice.co.nz/software/181906/godaddy-website-builder) — 4.2/5 (1377 reviews) ## Reviews ### "Lightspeed for retail stores" — 5.0/5 > **Rachael** | *3 December 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: I used Lightspeed for my pet store and grooming salon. It’s easy to process orders and handle inventory. > > **Cons**: I had issues with connectivity and syncing inventory at times. It was also time consuming processing inventory expiration dates. > > I used lightspeed for my pet depot franchise in Temecula CA. It would have been nice to have a rep with lightspeed train me on the system. ----- ### "Accessibility and ease for a small business" — 4.0/5 > **Katia** | *29 March 2021* | Retail | Recommendation rating: 9.0/10 > > **Pros**: When I was in the market for an Ecom platform for my retail business urgently since the pandemic closed our doors to the public, I was so pleased to find that Lightspeed offered great templates that could be customized and loaded for a great professional and appealing website in half the time it would have taken me to have one built and launched. I am happy to say we just celebrated our year anniversary and are very pleased with the ease and income it has generated so far. We are a longstanding family business since 1978 and creating an Ecom presence was something we were looking to expand with. Our clients constantly compliment our Website and even go as far as browse the pages and styles they like to then come by and try on their choices. Lightspeed Ecommerce perfectly complimented our Lightspeed POS system. > > **Cons**: I had some small issues in regards to content loading and where the content would show up on the platform template but a quick call to support would resolve the matter and they even offered to walk me through the process so I could resolve the matter should it be needed in the future. > > I no longer feel like my retail business is "out of the loop". With eCommerce I can feel confident like any of my competitors and can be on the same comparing category. ----- ### "Not the greatest but can have potential" — 3.0/5 > **Verified Reviewer** | *17 September 2025* | Marketing & Advertising | Recommendation rating: 4.0/10 > > **Pros**: This product is easy to use shows money management progress can hold inventory in ne place website easy to set up > > **Cons**: Online Payments can be tricky Customer support not easy to get ahold of Takes awhile for email support > > Not really the greatest but has some good points I can see it be a good thing for you depending what its for ----- ### "Lightspeed Wins Hands Down" — 5.0/5 > **Bryan** | *23 March 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: My client was looking for one POS solution for his two brick-and-mortar stores and an existing Ecommerce website. We looked at many companies and without reservation recommended Lightspeed. > > **Cons**: None. We have not found anything we don't like about Lightspeed. > > I can't say enough about their support. Any questions I have are immediately taken care of. Their technical support team is knowledgeable, professional, and courteous. ----- ### "Long Time Lightspeed Customers" — 5.0/5 > **Ryan** | *16 December 2023* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: Its an online based eCommerce. Over the last 10 years it has been a satisfactory product however when initiating it it took awhile to implement effectively for a shoe store. > > **Cons**: We have been lightspeed customers for 10 years. We are coming up on our renewal. We have been nothing short of harassed by Ariel our account manager to use their credit card processing system. We have been using lightspeed without Lightspeeds processor and all of a sudden we are now "required" to use their credit card processor or we will be penalized and a percentage of our sales would go to Lightspeed for not using their processor. This all came from our account manager. We contacted Lightspeed yesterday and informed by the billing department that is not necessarily true. We asked for a new account manager and they keep wanting to put us with the same account manager who gave us false information. All we want to do is sign up for another year and it seems very difficult to do so. I don't understand how 10 years of using their system and they are so easy to brush this off. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/424278/lightspeed-ecommerce?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/424278/lightspeed-ecommerce) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data