--- description: Review of Fathom Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fathom | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Transcription Software](/directory/4397/transcription/software) > [Fathom](/software/423207/fathom) # Fathom Canonical: https://www.softwareadvice.co.nz/software/423207/fathom Page: 1 / 34\ Next: [Next page](https://www.softwareadvice.co.nz/software/423207/fathom?page=2) > Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows users to concentrate on the discussions rather than note-taking. > > Verdict: Rated **5.0/5** by 807 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 807 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: FATHOM ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Action Item Tracking - Alerts/Escalation - Alerts/Notifications - Annotations - Automatic Transcription - CRM - Call Management - Call Recording - Call Tracking - Call Transcription - Chat Transcript - Chatbot - Code-free Development - Collaboration Tools - Conferencing - Configurable Workflow - Conversation Intelligence ## Integrations (9 total) - Asana - Google Meet - HubSpot CRM - Microsoft Teams - Salesforce Platform - Salesforce Sales Cloud - Slack - Zapier - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Transcription Software](https://www.softwareadvice.co.nz/directory/4397/transcription/software) ## Related Categories - [Transcription Software](https://www.softwareadvice.co.nz/directory/4397/transcription/software) - [AI Sales Assistant Software](https://www.softwareadvice.co.nz/directory/4614/ai-sales-assistant/software) - [Meeting Software](https://www.softwareadvice.co.nz/directory/4303/meetings/software) - [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software) - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) ## Alternatives 1. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14526 reviews) 2. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews) 3. [Modjo](https://www.softwareadvice.co.nz/software/232591/modjo) — 4.7/5 (60 reviews) 4. [Outreach](https://www.softwareadvice.co.nz/software/352419/outreach) — 4.4/5 (308 reviews) 5. [Gong.io](https://www.softwareadvice.co.nz/software/75783/gong) — 4.8/5 (560 reviews) ## Reviews ### "Used Fathom for over 2 years and still love it\!" — 5.0/5 > **Viktoriya** | *23 March 2026* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: I've been using Fathom for over 2years now and still find it great\! The new addition I tend to use a lot is shareable playlists of highlights. Playlists let you save highlights from calls into organized collections that are easily sharable. This becomes very useful when keeping feedback across multiple meetings organized. I also use call transcripts as input into other AI analyzers and report builders. > > **Cons**: Then only things i would like to change at this point is to have an option to minimize the Fathom icon on the Team call. It takes too much space on screen > > Fathom has been an instrumental part the workflow for myself and a wider team for over 2 years now. I like the new tools and improvements and an option to use it for free as well as having paid options. ----- ### "Most useful and accurate AI Note taker" — 5.0/5 > **Sebastian** | *2 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like the action points / to do list which I receive at the end of every call best. So far it has been 100% accurate in picking up the action points and assigning them to the correct people on the call. > > **Cons**: I like the least the potential problem of people who join later being able to see and hear what was spoken before they joined the meeting. This can be problematic in certain situations. > > Very good experience right from the beginning. Everything works very well and it is very accurate. ----- ### "I couldn’t fathom not using it" — 5.0/5 > **Matthew** | *30 October 2024* | Financial Services | Recommendation rating: 3.0/10 > > **Pros**: Ease of use, fast installation, summary of meetings as well as overall transcription. > > **Cons**: It would be great for it to sit in the background more on Teams calls and not appear as another person. > > This is the second time I’ve used fathom, having previously used it at another employer. It is very, very effective for taking notes and allowing me to stay present in meetings where I need to build rapport with clients. ----- ### "Great tool - already a must have" — 5.0/5 > **Caroline** | *24 January 2026* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: I’ve tried several tools in this category, but this one truly stands out. The accuracy of the transcription is top-tier, even with background noise, and the AI-generated summaries are a total game-changer for my productivity. It’s incredibly intuitive and easy to use, making it a permanent part of my daily workflow. Highly recommended for anyone looking to save time\! > > **Cons**: There is one significant drawback for power users: it is currently not possible to collect Zoom chat data. This makes it difficult to maintain a complete record within a CRM, as any links or notes shared in the chat are lost. It is a fantastic, easy-to-use tool for voice, but the lack of chat integration is a missed opportunity for full CRM automation. Actually, CRM integration does not actually seem to be working despite the possibility being announced. Very frustrating\! ----- ### "Best Note Capture\!" — 5.0/5 > **CHERRY** | *19 March 2025* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: ease of use integrates well with other software quality of note capture is excellent > > **Cons**: hyperlinks in the summary because I need to send out notes of meetings > > excellent\! Fathom is by far the best note capture I have used ----- Page: 1 / 34\ Next: [Next page](https://www.softwareadvice.co.nz/software/423207/fathom?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/423207/fathom) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data