---
description: Review of ClearFeed Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ClearFeed | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [ClearFeed](/software/422635/clearfeed)

# ClearFeed

Canonical: https://www.softwareadvice.co.nz/software/422635/clearfeed

> In many companies today - collaboration is increasingly moving to Slack and Teams - with both employee and customer requests originating in and being discussed therein. But chat lacks structure - and use for important business requests creates delayed responses, lack of closure, and accountability issues. ClearFeed helps businesses transform company Slack channels into a streamlined HelpDesk. 

Using ClearFeed, service teams can respond to customer and employee requests on chat within SLAs, convert conversations into support tickets, and work on employee and customer issues across tools. With features such as triage channels, service metrics, and automated answers, ClearFeed enables users to deliver accountable customer and employee support directly from Slack.

ClearFeed facilitates integration with third-party platforms including Zendesk, Freshdesk, Salesforce, Jira, GitHub, and HubSpot.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ClearFeed

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Autoresponders
- Chat/Messaging
- Chatbot
- Configurable Workflow
- Customer Communication
- Customizable Fields
- Data Import/Export
- Event Triggered Actions
- Help Desk Management
- Knowledge Base Management
- Queue Management
- Real-Time Analytics
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics

## Integrations (7 total)

- Freshdesk
- GitHub
- HubSpot Service Hub
- JIRA Service Management
- Jira
- Salesforce Service Cloud
- Slack

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Customer Success Software](https://www.softwareadvice.co.nz/directory/4628/customer-success/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.softwareadvice.co.nz/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
3. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews)
4. [inconnect](https://www.softwareadvice.co.nz/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
5. [Sprinklr](https://www.softwareadvice.co.nz/software/86501/sprinklr-marketing) — 4.3/5 (90 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/422635/clearfeed)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-success/clearfeed-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/422635/clearfeed> |
| en-GB | <https://www.softwareadvice.co.uk/software/422635/clearfeed> |
| en-IE | <https://www.softwareadvice.ie/software/422635/clearfeed> |
| en-NZ | <https://www.softwareadvice.co.nz/software/422635/clearfeed> |

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