About Nimble

Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms including LinkedIn. In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones such as birthdays—which in turn creates valuable opportunities for informed outreach and follow-ups. Nimble’s "Today Page" offers one comprehensive view of to-dos, key deals and engagement opportunities. These are generated by Nimble’s "Rules Engine," which learns from user behavior to prioritize social signals and predict which contacts and opportunities are most relevant. Nimble also offers a range of email widgets, allowing users to view rich, contextual detail from their contacts’ Nimble profiles even from outside the system.
Nimble Software - Nimble Today Page
Nimble Software - Nimble Contact Record
Nimble Software - Gmail Add-In
Nimble video
Nimble Software - Nimble Today Page - thumbnail
Nimble Software - Nimble Contact Record - thumbnail
Nimble Software - Gmail Add-In - thumbnail

Nimble pricing

Nimble does not have a free version and does not offer a free trial. Nimble paid version starts at US$24.90/month.

Starting Price:
US$24.90/month
Free Version:
No
Free trial:
No

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Nimble Reviews

Overall rating

4.4
Write a Review!

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.3
Customer Support
4.3
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All Nimble Reviews

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1,881 reviews
Anthony
Anthony
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/04/2024

It's great to have Nimble as an ally

Everything has been perfect, my experience has been one of good performance, improvement of my work and better ideas of capturing new clients.

Pros

What Nimble helps me most in my work is being able to capture potential clients more easily with new and professional methodologies, then I use it to have a better detailed sales tracking with each report generated by Nimble and apart from all this I use it to distribute tasks between my work team to have a much more efficient performance and it has been quite good to use all their tools

Cons

There is nothing to say that I dislike, I feel that it is a very complete platform where each tool has been very useful for each of my work tasks

Walter
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/07/2023

Nimble is a great CRM for small and medium business.

With Nimble I am able to have the data, tracking, and forecasting all right in front of me and the team at a very affordable price.

Pros

Affordability, ease of use, importing/exporting data, and most of all tracking/forecasting using graphs.

Cons

At this moment Nimble has everything we need where we are at and we continue to grow.

  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/11/2024

A Simple CRM for Designers

Overall, Nimble is a straightforward CRM tool that helps designers manage client relationships and communication easily, but it may not provide all the advanced functionalities needed for larger, multi-faceted design projects or extensive collaboration. It’s best suited for designers who prefer simplicity and efficiency over complex project management features.

Pros

Nimble excels in contact management and social media integration, making it easy for designers to track client relationships and collaborate directly. Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems.

Cons

It lacks some advanced features that might benefit designers working on larger teams or more complex projects, such as detailed project tracking or advanced reporting tools. The social media integration is helpful but can sometimes feel limited in scope for designers who need more robust tools for content management.

Verified Reviewer
  • Industry: Business Supplies & Equipment
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

3.0
Reviewed on 5/02/2024

User-friendly

Its totally good and amazing software that you relay on.

Pros

It build with strong and better relationship with customer.

Cons

Its very fit the gap of every trends since it is user friendly that accommodate customer.

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 24/09/2024

Great software that you should try

How to organize simple contacts and transactions. There are some benefits to using the Nimble application right now to get you to manage your phone's contacts.

Pros

The best aspect of this tool is that it is a contact builder that can easily record contacts on any social media site. It is highly recommended to industry professionals, coaches, authors, or consultants who need to track important relationships.

Cons

I dislike pricing because there are cheaper options you can consider; in fact, some are free.

Anil
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 6/07/2023

Creative Alliance Review

Our problem with customer database management has been fully solved by Nimble. Thank You Nimble team for this super useful software.

Pros

We are at the Alliance are finding it very useful to use Nimble. We have to constantly relay our new ideas and new developments to our customers and Nimble has helped us to keep track of our contact database and manage it properly so that we have been able to tell every new thing to our customer base at a prompt manner.

Cons

We loved every aspect of it and planning to buy the software once the trial period ends. One thing is, new users can get lost at the beginning but later when you get used to it, Nimble is so helpful and easy to use.

Verified Reviewer
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

4.0
Reviewed on 5/07/2024

Excellent price software

Pros

Group messages
Tracking
Upload details

Cons

Structure of emails is dificult for middle user

Carl
  • Industry: Broadcast Media
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 24/09/2024

Email marketing the professional way!

Overall, a good experience, and effect way to do email marketing campaigns.

Pros

Great for email campaigns, newsletters, and easy to use!

Cons

Kind of expensive compared to other options.

RAJ KUMAR
RAJ KUMAR
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 29/05/2024

Review of Nimble

Overall it is very effective to use in professional life.

Pros

It is very easy to use in terms of tracking customer activity. It has good features which saves a time of user.

Cons

Sometime it feels lag while reload a page.

Sara
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/09/2024

Awesome interface

I have used it for LinkedIn reviews and to connect with colleagues

Pros

I liked that it was similar to LinkedIn, and is an easy interfact

Cons

I didn’t have any negative experiences with this

Todd
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/02/2023

Great Small Business Relationship Manager

I needed to get out of a spreadsheet with my efforts to manage my growing number of professional relationships. I decided on Nimble after a lot of research and I've been happy with my choice. The software makes it so much easier for me to stay on top of my networking with prospective clients.

Pros

Affordable, aesthetically simple CRM for my small business needs.

Cons

I've had to tailor some of their solutions to fit my needs, but it is still a better option than what else I found on the CRM market.

Alternatives Considered

Sprout Social, Zoho Social and HubSpot Marketing Hub

Reasons for Switching to Nimble

They were not too big, not too small, and seemed tailored to not just sales people with a sales pipeline.
JIm
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/04/2021

Best of the best for newbies (oldies, too, maybe)

Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need one. They were all so cumbersome. Nimble is actually fun to use. (shhh! Don’t tell the boss. OH! That’s me) who knew!?

Pros

It is very intuitive to learn & to use. I started with 2 other CRM’s. The learning curve was prohibitive for both. I’d make a little headway, then realize I barely understood how they worked. One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature.

Cons

I cannot really come up with a disappointment. Nimble keeps working for me, not me for Nimble.

Alternatives Considered

HubSpot CRM

Reasons for Choosing Nimble

Ease of use & learning.

Reasons for Switching to Nimble

Ease of use, intuitive interface. It works how I work.
Latrice
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 8/06/2023

This CRM has my helped my company tremendously

An overall great CRM when it comes to company's organization needs.

Pros

Through customer follow-ups on social networks, we were able to gather client information, and the software reacts fast to the execution procedures in specialized marketing initiatives. It is without a doubt a fantastic tool that affects the dynamics and growth of tactics.

Cons

Even though Nimble refreshes all of our funnel information in real time, it does not permit us to directly compare data.

Sarah
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/06/2023

Be NIMBLE, It’s Quick!

I can say I’ve had a Nimble, the only problem is the pricing for me, considering I can use another service, and practically pay nothing.

Pros

I love how I can see all my data and contacts along with the history of everything that I upload anyway into my system and use for easy processing and integration of my company like emails and such.

Cons

I feel like it’s a little too pricey for me comparing it to the other companies. I have used some even for years at a time.

Yusuf
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 17/09/2023

My review

Pros

Comprehensive set of features, easy to use and navigate and good customer support

Cons

Mobile app could be improved.some features need paid subscription

Harsha
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 23/02/2023

Nimble: This Tool Can Boost Your Productivity and Efficiency.

Overall, Nimble is a powerful tool that can greatly improve your business's customer relationships and workflow, making it a worthwhile investment for many organizations. Nimble offers a mobile app that allows you to access and manage your customer data on-the-go, ensuring that you can stay productive and responsive even when you're away from your desk.

Pros

Nimble's ability to consolidate customer data from various sources into one easily accessible platform. This allowed me to quickly and effectively manage my customer relationships, resulting in better communication and increased productivity. Additionally, I may appreciate the software's intuitive interface and customizable dashboards, which can be tailored to suit my specific needs and preferences.And its ability to integrate with various third-party applications and tools, such as Gmail, Outlook, and Slack, among others. This allowed me to streamline my workflow and reduce the time spent switching between different tools and platforms.

Cons

One potential downside is that I personally find the pricing to be relatively high compared to other customer relationship management (CRM) tools on the market, but these are minor issues that can be overcome with a bit of investment and effort. Additionally, I perhaps find that the software's advanced features and customization options can be somewhat overwhelming at first, requiring a bit of a learning curve before they can be fully utilized.

Debbie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/02/2023

Nimble from a Person who is not techie

Nimble makes it easy for teams to collaborate on projects and tasks. It provides a centralized platform for people to share ideas, assign tasks, and track progress. Nimble helps teams organize their tasks, set deadlines, and track progress. It can be used for both individual and team projects. Nimble allows users to automate certain processes such as task assignments and notifications. This helps keep teams organized and ensures tasks are completed on time. Improved Communications: Nimble makes it easy for teams to communicate with each other. It provides an integrated messaging platform and allows users to have conversations in real-time. By streamlining collaboration and automating processes, Nimble can help teams increase their productivity. It makes it easier to identify and address bottlenecks, which can lead to improved efficiency and performance.Benefits Nimble allows you to quickly and easily build out custom CRM solutions tailored to your specific business needs. Nimble provides powerful tools to help you track customer interactions and sales pipelines in real-time. Nimble integrates with most popular apps and services, allowing you to seamlessly sync data between different systems. Nimble offers customizable reporting and dashboard options to give you complete visibility into your sales and customer data. Nimble’s highly intuitive user interface makes it easy to use and navigate, even for those with limited technical expertise. Service, Support

Pros

users to view and interact with their contacts' social media profiles directly within the app.User-friendly interface: Nimble has a user-friendly interface that makes it easy for users to manage their contacts, leads, and sales pipeline.Lead capture: The platform provides lead capture capabilities, allowing users to easily capture and store information about potential customers.Reporting and analytics: Nimble provides detailed reporting and analytics capabilities, allowing users to track their sales pipeline and monitor their success.Customization: The platform allows users to customize their contact database and sales pipeline, making it easier to align with their specific business processes.

Cons

Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms.Technical issues: Some users have reported technical issues with the platform, such as slow performance and system crashes.Cost: Nimble can be expensive for some businesses, especially when compared to other CRM platforms.

Iqra
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 26/02/2023

Simplest CRM Tool

Pros

User-friendly interface and literally no training is required to use the tool.Enhanced integrations with a wide variety of software, especially Social media, are a bonus.An amazing tool for building contacts and customer relationships.

Cons

The price is too high for small business enterprises.Email templates are not that good.Some integrations like linked-in do not work correctly sometimes.

Zahid
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/04/2023

Nimble need for every business

nimble sales and marketing automation features are particularly useful for business

Pros

1. contact management2. social media listening3. Relationship management , Email marketingYes it is very easy to use

Cons

Since Nimble has a user-friendly interface and it can be improved it by making more attractive and easer to use.

Niyazuddin
  • Industry: Apparel & Fashion
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/02/2023

Top quality product for CRM

A person can use it very easily and help to grow his business with this software .

Pros

Its a very good software for daily activity of my orders and sales with complete details . It is very simple and user friendly to use . It help us in recording all details in it so that we can use it in future . It records all track and qty and details of my style .

Cons

Not such issues with the software , its very good sofware

Verified Reviewer
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 4/03/2023

Works as needed

Pros

Another great tool that works out of the box.

Cons

Small learning curve, but not a major factor.

Simon
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4.0
Reviewed on 27/12/2022

Absolutely recommend

Overall, Nimble was fantastic. Learning to use and feel at ease using Nimble did not take me a long time. Trying to run my business without Nimble was not very efficient.

Pros

The interface with Outlook 365 is fantastic. Nimble does not require you to manually enter your information, unlike the majority of other CRMs. The plugins also appeal to me very much. They make the software simple to use, making them my goto CRM. It's incredibly convenient to be able to view the customer information and the calendar simultaneously. This has come in handy for me numerous times. The pricing is the best feature. Given how inexpensive it is and how simple it is to use, buying this option is a no brainer.

Cons

Although I appreciate how Nimble works with my iCloud and Gmail calendars, I wish there was a method to control their reminders because I think the keep in touch tools are useful. I frequently receive clumps of follow-up reminders that are too big for me to handle. I wish I could distribute them more evenly throughout my week.

Qaisar
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 21/01/2023

Good software

Its a very good software to use.-

Pros

A superior method for dealing with your business, contacts, ventures and group. Reasonable and strong CRM. TeamWave is the best CRM, Undertaking The board and HRMS programming for private company. Deals The board. Mixes And Programming interface. Contact The board.

Cons

Email limits might be irritating however at that point that makes it a business as choices are accessible if you could buy into premium valued bundles

Brad
Brad
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/09/2017

Nimble has been a great addition to our Top of the Funnel Sales processes.

Sales Prospecting, Lead and Contact profile enrichment through social dossier views. We have implemented Nimble across our Sales and Marketing processes through integration with our Marketing Automation Service 366 Degrees and into our main CRM Salesforce.com. Nimble saves us time in identifying, updating information on contacts and streamlines our sales and marketing segmentation for top of the funnel communication efforts.

Pros

Nimbles ability to build a social dossier on leads, contacts and prospects is the strength of the service. The service allows us to identify and learn more about individuals to fine common ground before initial engagement or outreach communications. The ability to work across email, linkedin and other platforms to enrich contact profile information is excellent. We like the ease of integration of Nimble to other platforms like Salesforce.com, 366 Degrees and Google. Nimble powers the enrichment of interactions and engagement across platforms.

Cons

We have specific use cases for Nimble defined in our communication process with leads, contacts and relationships so for this purpose it meets and exceeds our needs. Many companies try to compare to other CRM's like Salesforce.com which is not apples to apples. The power of Nimble is it can be used as SMB CRM or coupled with other larger enterprise CRM platforms for deeper personal communications at an individual level for customer facing employees like Sales or Support to add value through the social dossier views.

Response from Nimble

Hi Brad,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how you can take Nimble with your anywhere on the web when using the Nimble Contact Add-in directly within your browser.

Best, Olivia
Nimble Customer Success Ninja

Replied 19/06/2018
Alexandra
Alexandra
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5.0
Reviewed on 19/03/2021

Attractive and with powerful tools.

With NIMBLE our company manages to organize customers and in turn track sales and opportunities, in integration with other software. It is also used to help maintain contact with customers and be able to know their concerns and doubts. The current campaigns are doing through Nimble leaving it in charge of tracking the contacts and the tasks of the clients.

Pros

Nimble offers different features that make it excellent software such as the group message function with which they can be traced by the electronic emails. Of course its main attraction is its ability to integrate with other programs as well as social media sources which allows it to be kept in permanent contact with current and potential customers. Although you have these functions do not neglect your work as CRM and shows a quick view with which clients it is necessary to establish communications, it is incredible to own all is a number of tools in a single CRM.

Cons

There are some errors in a NIMBLE form such as the fact that by reading a single person a group message shows it as read, when you should wait for all group members to read it to be able to place that label. Where it is mainly failed to follow up on emails, which does not meet the necessary expectations, although the amount can be followed from the group message the amount is limited so that the integration of specialized software is necessary for that function.

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