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About Nimble
Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms including LinkedIn.
In addition to contact and pipeline management features such as deal tracking, task management, and alerts, Nimble also includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones such as birthdays—which in turn creates valuable opportunities for informed outreach and follow-ups.
Nimble’s "Today Page" offers one comprehensive view of to-dos, key deals and engagement opportunities. These are generated by Nimble’s "Rules Engine," which learns from user behavior to prioritize social signals and predict which contacts and opportunities are most relevant. Nimble also offers a range of email widgets, allowing users to view rich, contextual detail from their contacts’ Nimble profiles even from outside the system.
Nimble pricing
Nimble does not have a free version and does not offer a free trial. Nimble paid version starts at US$24.90/month.
Starting Price:
US$24.90/month
Free Version:
No
Free trial:
No
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Nimble Reviews
Feature rating
5 reviews of 1,879
View all reviews
David
- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 2/03/2020
Simple & Effecient
Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!
Pros
Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.
Cons
New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.
Reasons for Choosing Nimble
Outlook is not designed to handle thousands of contacts and you need too many plug in to make the thing work like a CRM. It's not made for that.Reasons for Switching to Nimble
Simpler to use and Insightly did not have a tagging system nor a proper email system incorporated in the software.
Yashovardhan
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4
5
Reviewed on 22/11/2022
Best management and CRM platform
Nimble is a CRM platform that helps businesses manage their customer relationships. It's a powerful tool that can help businesses keep track of their customer data, interactions, and communications. Overall, I've found Nimble to be a valuable asset in managing my business's customer relationships. It's easy to use and has a ton of features that are very helpful in managing customer data.
Pros
There are many things I like about Nimble including the intuitive interface, ease of use, comprehensive features, and great customer support. However, if I had to choose one thing that I like most about this software, it would be the ability to track and manage my sales pipeline and customers in one place. This has helped me stay organized and efficient in my sales process, and has allowed me to better serve my customers.
Cons
I didn't like that it was difficult to find contact information for people outside of my organization.
Alternatives Considered
Zoho CRMReasons for Switching to Nimble
There are several reasons why we chose Nimble over Zoho CRM. First, Nimble offers a more affordable price for their CRM product. Second, Nimble has a more user-friendly interface and offers more features than Zoho CRM. Lastly, Nimble integrates with a number of popular business applications, making it easier to use for our team.
Verified Reviewer
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4
4
Reviewed on 24/09/2024
Great software that you should try
How to organize simple contacts and transactions. There are some benefits to using the Nimble application right now to get you to manage your phone's contacts.
Pros
The best aspect of this tool is that it is a contact builder that can easily record contacts on any social media site. It is highly recommended to industry professionals, coaches, authors, or consultants who need to track important relationships.
Cons
I dislike pricing because there are cheaper options you can consider; in fact, some are free.
Evan
- Industry: Computer Software
-
Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
4
3
Reviewed on 28/09/2015
Mixed results. Flawed, but still the best match for us.
Pros
We researched ~10 CRM solutions for our small software contracting company (9 people), to help keep track of leads and communications. We have some frustrations with Nimble, but at least as of the last round of reviews it was the best match for our business.
Things we like:
* Price point is reasonable
* Automatic integration with gmail - communications over email with a contact show up with no extra work from us
* Automatic integration with social media
* Shared information with several people on our team
* Reminders to stay in touch with people can be easily created at the same time the contact is created
Cons
I have a number of frustrations with ranging from small to moderate. They are:
1) Can only integrate one social media account of each type. Fixing this has been "coming soon" for about eight months. Right now it means I need to decide between my business Twitter account (the official face of the company), and my individual Twitter account (which has 20 times as much traffic). I interact with business contacts via both and can only track one.
2) The Deals tracking tool has several deficiences:
2.1) The Deals view is wider than the page, which requires annoying scrolling with an embedded horizontal scrollbar, and you can't see it all at once. (Deals columns: 1570 pixels. Page width: fixed 1200 pixels, even if your browser is 2000 pixels wide.)
2.2) The "stages" of a deal have an arbitrary maximum limit of 99 days in stage. In my industry, initial contacts often turn into paying work 8-12 months later after companies complete fundraising. Nimble can't handle this.
2.3) There's no way to hide or "put on ice" a deal that is suspended temporarily. You can only close the deal as "won" or "lost". See above, I frequently have leads disappear for a year and then come back to hire us. Unless I want to lose the work I've entered, my only option is to keep all possible leads visible in case they come back eventually.
3) Nimble has its own separate contacts database from my Gmail contacts and no tool built in to synchronize them automatically. I have to use a 3rd-party tool to sync them, and it's fiddly to keep working right. Right now, I think it hasn't worked in a couple of months.
4) The Chrome plug-in to help you enter contact info from Gmail or from a web page is inconsistent. Frequently I select or hover contact name or info, but the plug-in doesn't detect it and I end up having to enter the contact manually anyway.
Tawanda
- Industry: Nonprofit Organisation Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 30/09/2019
Making customer relationship management a breeze and exciting experience
Customer relationship management is made easy; this is probably one area not taken so seriously by marketers but once used you will notice how much you have been missing. Nimble has been straightforward from roll-out through to implementation. Product support is satisfying and encouraging
Pros
For the greater part I am impressed by the dashboard presentation of Nimble; it gives all the needed information at a sign glance, you can keep track of new connections and keep them in the loop. It is well integrated into other productivity applications like G-Suite, LinkedIn and Office 365 among others
Cons
Email limitations may be annoying but then that makes it a business as options are available if you would subscribe to premium priced packages
