--- description: Review of Qualifacts Insync Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Qualifacts Insync | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Telemedicine Software](/directory/4564/telemedicine/software) > [Qualifacts Insync](/software/421013/qualifacts-insync) # Qualifacts Insync Canonical: https://www.softwareadvice.co.nz/software/421013/qualifacts-insync Page: 1 / 17\ Next: [Next page](https://www.softwareadvice.co.nz/software/421013/qualifacts-insync?page=2) > Qualifacts InSync streamlines essential healthcare functions like charting, billing, scheduling, medication management, and telehealth within a cohesive cloud-based platform. Trusted by numerous practices nationwide, InSync elevates efficiency, safety, and productivity by seamlessly integrating features such as e-prescription, eMAR, automated claims management, ASAM, and more. Tailored specifically for small and mid-market organizations, InSync is designed for scalability, allowing businesses to incorporate additional add-ons as needed. Its flexibility extends to customization, ensuring alignment with your organization's unique requirements, spanning from patient engagement to clinical workflow and billing. InSync simplifies billing processes through automation, utilizing a robust rules engine to alleviate the workload of your billing team. With automatic application of ICD codes to relevant appointments, these codes are carried through the entire billing journey, mitigating revenue loss and optimizing claim success rates. > > Verdict: Rated **4.5/5** by 392 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 392 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Qualifacts - **Location**: Nashville, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$75.00 - **Pricing model**: Per User - **Pricing Details**: Contact InSync for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Annotations - Appointment Management - Appointment Scheduling - Assessment Management - Audit Trail - Automated Scheduling - Automatic Transcription - Bed Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Cancellation Tracking - Care Plan Management ## Integrations (1 total) - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Telemedicine Software](https://www.softwareadvice.co.nz/directory/4564/telemedicine/software) ## Related Categories - [Telemedicine Software](https://www.softwareadvice.co.nz/directory/4564/telemedicine/software) - [Therapy Software](https://www.softwareadvice.co.nz/directory/3729/therapy/software) - [Therapy Notes Software](https://www.softwareadvice.co.nz/directory/3733/therapy-notes/software) - [Mental Health EHR Software](https://www.softwareadvice.co.nz/directory/16/mental-health-emr-billing-software/software) - [Mental Health Software](https://www.softwareadvice.co.nz/directory/4548/mental-health/software) ## Alternatives 1. [EHRYourWay](https://www.softwareadvice.co.nz/software/3789/ehryourway) — 4.9/5 (528 reviews) 2. [RXNT](https://www.softwareadvice.co.nz/software/26627/rxnt-emr) — 4.3/5 (498 reviews) 3. [Valant EHR Suite](https://www.softwareadvice.co.nz/software/1069/valant-psychiatric-emr) — 4.2/5 (338 reviews) 4. [Tebra](https://www.softwareadvice.co.nz/software/1329/kareo-billing) — 3.9/5 (1365 reviews) 5. [athenaOne](https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals) — 3.8/5 (910 reviews) ## Reviews ### "Happy customer" — 4.0/5 > **Muhammad** | *4 April 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Great look, easy to use and wide range of customisation options. > > **Cons**: Unable to download patients entire chart at once and also lack of bulk action when performing tasks. ----- ### "It Grows On You" — 4.0/5 > **Hayleigh** | *27 August 2025* | Alternative Medicine | Recommendation rating: 9.0/10 > > **Pros**: Insync grew on me overtime. I appreciated the patient refill reminders and the messaging system. We had a coordinator working with us who was thorough and listened to our concerns about the system and sent plenty of S \& Ps for us. The eprescribe worked well once we got the hang of how to cancel prescriptions, manage, and check PDMP. > > **Cons**: The system was very slow for the first 3-4 months to the point where I just had to use AI to chart as I couldn't click around the EHR during visits and chart at the same time. There are a lot of ways to do one thing which requires a huge learning curve, think about the first time you started EPIC - similar feeling. > > Overall, the system works well for me a clinician seeing pediatric psychiatry patients with various prescriptions, labs, and parent messages. ----- ### "InSync is awesome\!" — 4.0/5 > **Tonya** | *26 October 2017* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: The ease of use. I am able to do everything I need to do to run my office efficiently all in one easy to use program. They are always looking for ways to make improvements to make my job better\! > > **Cons**: I would like an easier way to find patient balances and co pays and balances when I am scheduling their appointments (less steps) but it isn't really a con. Honestly couldn't come up with one other than that > > Try InSync out. You won't regret it. It will make your practice run smoothly and their customer support team is always available to help with any questions or needs that you might have. ----- ### "Billing and payroll errors." — 1.0/5 > **Celeste** | *23 March 2026* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: Some of the support staff were exceptional. The integrated note system was helpful. I can't say much else because it truly was a terrible experience. > > **Cons**: Cost my businesses thousands in extra expenses and a huge stressor for my staff. I can't express the amount of stress it caused my staff and myself. > > We knew right away that their company was not organized or equipped for creating a personalized system for us. We launched when our billing system wasn’t even set up due to the error of the Trainer. I tried to negotiate to get out of the contract and they told me they would charge me $70,000 and I would have to litigate in Florida. I tried on countless phone calls to try to get the upper executives to understand what wasn’t working into work with them, and found out a year and a half then from one of the employees that they had five people in charge of 3000 accounts. Besides from the platform being very expensive, I had to pay my Biller triple what I’ve done in previous years and had to pay my staff hourly for training that felt like it was never ending. We have pages of glitches and errors that are impacted our payroll and our insurance billing. I don’t normally write negative reviews, but feel the need to warn other people about this company and system. ----- ### "Best EHR for Behavioral Health" — 5.0/5 > **Josh** | *5 December 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: User friendly, widely customizable, extensive features and tools. > > **Cons**: Some parts are super technical which require more research and support from their tech team. > > We have LOVE using Qualifacts InSync. The meet all the marks from clinical, administrative, RCM, and integrations. They are continuing to add new features and tools every quarter. I have previously used TheraNest, Valant, TherapyNotes, and Lauris. ----- Page: 1 / 17\ Next: [Next page](https://www.softwareadvice.co.nz/software/421013/qualifacts-insync?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/421013/qualifacts-insync) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data