--- description: Review of ADP TotalSource Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ADP TotalSource | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Onboarding Software](/directory/1396/employee-onboarding/software) > [ADP TotalSource](/software/420888/adp-totalsource) # ADP TotalSource Canonical: https://www.softwareadvice.co.nz/software/420888/adp-totalsource Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.co.nz/software/420888/adp-totalsource?page=2) > ADP TotalSource is a Certified Professional Employer Organization (CPEO) that helps businesses manage HR, payroll, benefits, compliance and talent management through a single solution. As an IRS-certified CPEO and ESAC-accredited PEO, ADP TotalSource combines technology with hands-on HR expertise to help organizations navigate the complexities of managing employees. Businesses can streamline processes across the employee lifecycle, from hiring and onboarding to payroll, benefits administration, performance management and workforce planning. Designed for businesses with 5 to more than 1,000 employees, ADP TotalSource helps reduce administrative burdens while providing access to competitive employee benefits, compliance support and strategic HR guidance. Employees benefit from self-service tools and mobile access that make it easier to manage payroll, benefits and other workplace tasks. With integrated technology and dedicated support, ADP TotalSource helps organizations create a better employee experience, stay focused on compliance and spend more time growing their business. > > Verdict: Rated **4.2/5** by 458 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 458 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ADP - **Location**: Roseland, US - **Founded**: 1942 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: ADP TotalSource pricing is personalized for each client, as several factors are considered, including benefits, HR, workers’ compensation and more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 360 Degree Feedback - 401(k) Tracking - ACA Reporting - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Applicant Tracking - Approval Process Control - Attendance Management - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - COBRA Administration - Calendar Management - Chatbot - Client Portal ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Onboarding Software](https://www.softwareadvice.co.nz/directory/1396/employee-onboarding/software) ## Related Categories - [Onboarding Software](https://www.softwareadvice.co.nz/directory/1396/employee-onboarding/software) - [Benefits Administration Software](https://www.softwareadvice.co.nz/directory/492/benefits-administration/software) - [Payroll Software](https://www.softwareadvice.co.nz/directory/318/payroll-software/software) - [PEO Software](https://www.softwareadvice.co.nz/directory/3642/peo/software) - [Human Resources Software](https://www.softwareadvice.co.nz/directory/4198/hr/software) ## Alternatives 1. [Paylocity](https://www.softwareadvice.co.nz/software/4537/web-pay) — 4.3/5 (1927 reviews) 2. [Rippling](https://www.softwareadvice.co.nz/software/410674/rippling) — 4.9/5 (4860 reviews) 3. [BambooHR](https://www.softwareadvice.co.nz/software/27196/bamboohr-payroll) — 4.6/5 (3546 reviews) 4. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5308 reviews) 5. [Paycom](https://www.softwareadvice.co.nz/software/32588/paycom) — 4.4/5 (1386 reviews) ## Reviews ### "Good at first, until it wasn’t." — 2.0/5 > **Teresa** | *24 April 2026* | Education Management | Recommendation rating: 3.0/10 > > **Pros**: Lower benefits cost is the best thing about ADP TotalSource. We saved the company and our employees significant money. > > **Cons**: The Time and Attendance feature is awful. It. Requires so much more work than other payroll company platforms. > > We have made the decision to partner with another PEO going forward. ADP TotalSource was not the right fit for us. ----- ### "HR Support That Actually Shows Up" — 5.0/5 > **Elizabeth** | *6 January 2026* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: ADP TotalSource has been a great solution thanks to its user-friendly platform, flexible options, easy and reliable payroll processing, and robust reporting capabilities. Payroll is straightforward and efficient, making routine processing smooth and stress-free. The system is easy to navigate overall, which saves time across day-to-day HR tasks. The biggest benefit, however, is the dedicated HR Business Partner that comes with the service. The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner. > > **Cons**: The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it difficult to quickly locate the specific report I’m looking for, which can occasionally result in wasted time. However, assistance is always available and reaching out for help usually resolves the issue quickly. > > Overall, my experience with ADP TotalSource has been very positive. The platform delivers a reliable, well-rounded HR solution with simple, dependable payroll processing and strong HR support. The HR Business Partner model adds significant value and provides confidence in handling both routine and complex HR matters. While there are occasional learning curves, particularly within reporting and the available support helps offset those challenges. ADP TotalSource has been a dependable partner that improves efficiency, reduces stress, and supports consistent payroll and HR operations. ----- ### "User-friendly, but costs are becoming prohibitive" — 4.0/5 > **Greta** | *19 March 2026* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: The platform is very easy to use for staff. From the Admin perspective, it is also very user-friendly. > > **Cons**: The cost is high for a nonprofit like ours. The market has other options for similar products for lower costs. ----- ### "Maybe ADP needs to listen to clients and fix problems" — 2.0/5 > **Allen** | *8 January 2026* | Financial Services | Recommendation rating: 2.0/10 > > **Pros**: Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well. > > **Cons**: Inability to handle complex matters, large bureaucracy, failure to take responsibility for mistakes, many unresolved issues that just die on the vine and inability to offer competitive benefits > > Fair - I have been a ADP total source client for 15 years now. Instead of getting better the overall service went down in quality. I constantly have to audit the work product. Also, due to ADP negligence I have surfaced numerous federal tax errors on government programs... ----- ### "Valuable Asset" — 5.0/5 > **Jeri** | *14 May 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: It helps me manage all the office requirements for health care and payroll that we need. Security for payroll and benefits have been helpful. > > **Cons**: The cost is high for a small company but after many years of being a member it has helped us so much that it is truly valuable. > > It has been great\! I can reach out and get any question answered that I need help solving. All the members of TotalSource have been wonderful. ----- Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.co.nz/software/420888/adp-totalsource?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/420888/adp-totalsource) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data