--- description: Review of Cisco Jabber Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Cisco Jabber | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [Cisco Jabber](/software/420060/cisco-jabber) # Cisco Jabber Canonical: https://www.softwareadvice.co.nz/software/420060/cisco-jabber Page: 1 / 55\ Next: [Next page](https://www.softwareadvice.co.nz/software/420060/cisco-jabber?page=2) > Cisco Jabber is a unified communication software solution designed to facilitate the collaboration and communication needs of any business. With Jabber, users are able to utilize video and voice conferencing, messaging, and screen sharing capabilities on any mobile device such as iPhone or Ipad to work anytime, anywhere. Jabber include instant messaging, voice calls, video calls, voice messaging, desktop sharing, an XMPP client and more. Jabber offers additional features such as multilingual support, an integrated Cisco phone line and Cisco unified communications manager integration for manageable call control and session management. Jabber also includes bot framework to help businesses automatically send and receive messages, handle active chats and answer incoming calls. Jabber’s pricing is available on-demand and can also be purchased from Cisco or any Cisco partner. Jabber is available as a mobile app for any iOS or Android device. > > Verdict: Rated **4.3/5** by 1332 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 1332 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cisco - **Founded**: 2010 ## Commercial Context - **Pricing Details**: Contact Cisco for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Call Recording - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Electronic Hand Raising - Event Management - File Sharing - File Transfer - Live Chat - Meeting Management - Mobile Access - Presentation Streaming - Presentation Tools - Real-Time Chat - Real-Time Notifications - Recording - Scheduling - Screen Sharing ## Integrations (3 total) - Google Calendar - Microsoft Outlook - Webex Suite ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) ## Related Categories - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) - [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software) - [Video Conferencing Software](https://www.softwareadvice.co.nz/directory/4531/video-conferencing/software) - [Webinar Software](https://www.softwareadvice.co.nz/directory/4561/webinar/software) - [Web Conferencing Software](https://www.softwareadvice.co.nz/directory/3822/conference-calling/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (10940 reviews) 2. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17483 reviews) 3. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews) 4. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14526 reviews) 5. [Microsoft 365](https://www.softwareadvice.co.nz/software/397757/office-365) — 4.6/5 (14035 reviews) ## Reviews ### "Cisco Jabber" — 4.0/5 > **N** | *15 November 2023* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: Ease of use, able to view company directory, minimal training, we could hit the ground running. Using Jabber to call out without using my personal phone number was very important for us. I was also able to differentiate calls on my cell phone - the ring tone was helpful in letting me know if it was my personal phone call versus a work call. > > **Cons**: Connectivity issues. Sometimes calls would drop. The Jabber calls show up in my call history on my personal cell phone. I'd prefer to keep work call history separate from my personal call history. > > Pretty good. I would use it again if I had to work off site. ----- ### "Incredibly useful for companies that use phones" — 4.0/5 > **Sara** | *10 December 2019* | Government Administration | Recommendation rating: 7.0/10 > > **Pros**: I love that when someone leaves a voicemail, it sends a transcript directly to my email. As someone who prefer to read over listen (I know this is an odd trait for a millennial), this greatly improves my work day and allows me to keep working without having to listen to voicemails. > > **Cons**: I find the instant messenger clunky and old fashioned. Let's make the interface modern, Cisco\! > > I use Cisco Jabber daily to communicate and it is smooth and efficient. If your company uses phones (I know there are a growing number of businesses that do not offer phone support at all), I highly recommend Cisco Jabber for clear communication. I have never had an issue with the voice/instant message services in over 2 years of using them. ----- ### "Thumbs up\!" — 5.0/5 > **Ashley** | *15 November 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I have been using this since the Covid pandemic started. It's really easy to use. It makes working a hybrid schedule a lot easier because you can give your client your Jabber number to reach you when you are working at home. They can leave voice messages if you are unreachable, and you can call them back. It's nice because it's hand's free and you can multi-task if needed\! > > **Cons**: You have to be connected to WIFI in order to make calls from your computer. ----- ### "Excellent business-level communications" — 5.0/5 > **Benjamin** | *24 July 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It has most of the basic functions to allow easy communication and sharing of documents in an office environment. It also organizes any files making them easy to locate later when needed. > > **Cons**: The history it stores for communications is a bit limited at times especially when you realize you need to go back to review a conversation only to find it was just outside the time limit it saves. > > As far as chat/messaging utilities goes, you really can't beat this one since it easily integrates with many other cisco software products making for a seamless experience when working with others and communicating with clients. ----- ### "Jabber Review" — 5.0/5 > **Ravikumar** | *17 February 2023* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: I like the video streaming quality and audio quality. Really very good > > **Cons**: I think cost is the factor and ofcouse if you have a better negotiation then it can be sorted > > Very Good and simple to use. ----- Page: 1 / 55\ Next: [Next page](https://www.softwareadvice.co.nz/software/420060/cisco-jabber?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/420060/cisco-jabber) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data