Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Our commitment
Independent research methodology
Software Advice’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How Software Advice verifies reviews
Software Advice carefully verified over 2.5 million+ reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How Software Advice ensures transparency
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Software Advice is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Cisco Jabber

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

Browse Cisco Jabber Reviews

1,331 of 1,331 reviews
Sort by:
Samantha
Samantha Show more details
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
4
Features
3
Ease of Use
5
Customer Support
4

4.0
Reviewed on 31/10/2025

Acceptable tool for communicating

Overall the experience with jabber was acceptable and it allowed us to communicate with others across the company

Pros

It did it’s job when it came to being able to chat with teammates and communicate with others in the enterprise

Cons

The fact that there wasn’t alot of opportunity to add other productivity or communication applications

Bien
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/02/2025

Cisco Jabber

Overall, my experience with Cisco Jabber has been quite positive.

Pros

Cisco Jabber is quite popular for its versatility and integration capabilities.

Cons

There can be occasional issues with call quality or connectivity, especially in areas with poor internet service.

N
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

4.0
Reviewed on 15/11/2023

Cisco Jabber

Pretty good. I would use it again if I had to work off site.

Pros

Ease of use, able to view company directory, minimal training, we could hit the ground running. Using Jabber to call out without using my personal phone number was very important for us. I was also able to differentiate calls on my cell phone - the ring tone was helpful in letting me know if it was my personal phone call versus a work call.

Cons

Connectivity issues. Sometimes calls would drop.
The Jabber calls show up in my call history on my personal cell phone. I'd prefer to keep work call history separate from my personal call history.

Georgina
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 1/07/2025

Cisco Jabber

Its an amazing application and a must for companies. Cisco applications in general are great. Our company has been using it for years

Pros

Its amazing all its functionality is amazing being able to track, record and review callers. Amazing in a call environment.

Cons

Havebeen using it everyday for 2 years andnot once had an issue. Its also easy to setup. There costumer service is proffesional

Joshua
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 4/06/2025

Win with Jabber

Pros

I like how intutive and easy to use it is! Coming into work everyday and booting up Jabber is as simple as opening up my Email.

Cons

Sometimes there are latency/communication issues between Jabber and Finnesse, leading to calls not being recorded.

Related categories

powered by