Cisco Jabber

Pros

Great tool for communication. Easy to use. Contains many interesting solutions.

Cons

Sometimes i have got a problem with alerts.

Pros

I love the convenience and ease of use with Cisco Jabber. It has all of the features and feel of having a desk phone wherever the app is installed.

Cons

As with any product using VoIP, user experience can vary based on internet connection and speeds.

Alternatives Considered

Reasons for Switching to Cisco Jabber

Pros

Easy tool to chat internally, easy to use.

Cons

Lack of additional functionality - many other tools allow chat + other options.

Pros

Cicso Jabber is a communication tool that does exactly what you'd expect of it. The calls are clear, the basic functions are easy to learn (even for beginners), the interface is clear and the impact on RAM is almost non-existent.

Cons

Using this service in a claims processing centre, Cisco Jabber was used almost daily. This is where we noticed the limitations of the tool: frequent errors in call transfers, numerous bugs when used intensively in a short space of time, lack of advanced functions (music on hold, definition of call transfer pools in the event of absence, etc.).

Pros

Instant messaging, voice and video calls, nice tool for team communication and collaboration.

Cons

It is getting outdated and lags behind other leading products from different companies.

Pros

This tool has really cultivated for a collaborative environment. It's presence is felt across all the departments through the unifying web conferences we hold every week. Everyone is appreciated and given the opportunity to air their ideas on such meetings. When mass messaging is needed, this software serves as the best platform for that. It is a holistic software with great vision to bring the change.

Cons

With the instant team messaging both voice and video calls, I feel that this software serves it's purpose to satisfaction.

Pros

My favorite feature about Jabber is how it connects to our CRM and phone systems. Whenever a customer calls in from a phone number saved on their account, their account auto-populates for us in our CRM & we're instantly able to service the customer's needs.

Cons

Nothing. I honestly think every business needs this.

Pros

You get assigned a number and can easily make calls straight from your computer. This is great if and when you have to work remotely.

Cons

That you have to be connected to internet or WIFI in order to make calls out/receieve them from computer.

Pros

It is a very nice and trustable platform for online conferences at your company. Must recommend

Cons

Noting. Everything is working well with this.

Pros

The ability to have a work phone without the need for a physical device.

Cons

Sometime the software doesn’t want tot load and requires multiple force close to get working.

Pros

Is easy to use, users didn't have a lot of training to learn how to use it, they find some features by themselves. Also we have it synchronized with Webex for external meetings.

Cons

The implementation it was complicated, they help us a lot with the server installation and synchronization with phones, but after that, we saw there are many features, a little confuse.

Alternatives Considered

Reasons for Switching to Cisco Jabber

Pros

I like the video streaming quality and audio quality. Really very good

Cons

I think cost is the factor and ofcouse if you have a better negotiation then it can be sorted

Pros

Cisco Jabber is a very simple and intuitive tool. It is suitable in modern enterprise realities to apply a new way to work. Collaboration helps enterprise to became powerful.

Cons

Jabber could be used inside the enterprise network but using Sip trunk or Cisco cloud services it becomes the complete tool to manage audio and video conferencing, chat, ftp sharing and so on. The evolution of Jabber is webex app.

Pros

The thing that I really like about Jabber is it's utilization for calls

Cons

The thing that I least like about Jabber is the button placement

Pros

I like how easy it is to login and use. The features provided for calls are simple and no extra features that cause confusion.

Cons

Sometimes it doesn’t like to connect to my computer audio. There are days that it will connect with no issue, but then there’s days I have to log out and login again to get it to connect.

Pros

Useful for online meeting and team video conferences

Cons

In my usage of Cisco I didn't see any issues or no complaints

Pros

Has the minimun you could require for chatting

Cons

It gave me problems loading data. Support blames their own servers

Pros

The product is easy to use and intuitive. We use it firm-wide with much success. You have mobile and desktop options, which is great for whatever the day calls for.

Cons

Not aware of difficulty in integration but it took some getting used to

Pros

Used it daily for work chat until we changes systems, but really enjoyed it!

Cons

I don't have any but we switched products, not sure why.

Pros

It's easy to use an it's just take a long time for implantation

Cons

I love the way they improves the software

Pros

Cisco jabber is a nice tool used for communicating with team members.the clarity of the call is great and it is very effective and sharing live screenshots in the chat was awesome.

Cons

Sometimes we encounter a problems or glitch with the software which make the sitation blocking.

Pros

In situations in which a landline is not possible, being able to run a voip service fpor external and internal use are pros.

Cons

Due to system requirements, it can sometimes lag on lower end PC specs. As well as when you have multiple levels of users, it can have a high level of pressure on bandwidth and network.

Pros

Its pretty standard when it comes to a communication related software, nothing to boast about

Cons

Bare basic when it comes to functionality and features, my organization is phasing this out for WebEx

Pros

You can multitask e.g be on a call, and send messages

Cons

The App is Okay I would likely recommend it to anyone.

Pros

I like the ability to use this via VPN in order to make work calls from outside the office. I also like the ability to chat with coworkers within my department and externally.

Cons

There is sometimes a problem with how my computer speakers and microphone interface with the software causing me to have to reboot my computer.