--- description: Review of Mailgun Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mailgun | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Transactional Email Software](/directory/4325/transactional-email/software) > [Mailgun](/software/419700/mailgun) # Mailgun Canonical: https://www.softwareadvice.co.nz/software/419700/mailgun Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/419700/mailgun?page=2) > Mailgun is a cloud-based transactional email API service designed to help developers send, track and receive emails from websites or applications. Features include inbound email routing, A/B testing, batch sending, email personalization and scheduling. The solution enables users to verify email domain names using SPF and DKIM records and maintain an authenticate mailing list in order to avoid fake/invalid addresses and ensure correct email deliverability. Using the analytics feature, marketers can gain insights into high-performing subject line and content, click-through rate (CTR) and customer's viewing patterns. Team members can utilize the send time optimization feature to determine the suitable time for launching campaigns. Mailgun offers integration with a variety of third-party applications such as OneSignal, 250ok, Bitrise, Smooch by Zendesk, Omnisend, Customer.io and more. It is available on both monthly subscriptions and pay-as-you-go basis. Support for the solution is provided via chat, phone, documentation and other online measures. > > Verdict: Rated **4.3/5** by 197 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 197 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sinch ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Flexible plans built for email delivery. See below for details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Spain, Sweden, United Kingdom, United States ## Features - A/B Testing - API - Archiving & Retention - Autoresponders - Bulk Email Verification - Catch-all Server Detection - Data Recovery - Disposable Email Detection - Domain Check - Email Campaign Management - Email Marketing - Email Monitoring - Email Tracking - Event Triggered Actions - List Management - Message Personalisation - Monitoring - Personalisation - Preview Functionality - Queue Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Transactional Email Software](https://www.softwareadvice.co.nz/directory/4325/transactional-email/software) ## Related Categories - [Transactional Email Software](https://www.softwareadvice.co.nz/directory/4325/transactional-email/software) - [Email Management Software](https://www.softwareadvice.co.nz/directory/3433/email-tracking/software) - [Email Marketing Software](https://www.softwareadvice.co.nz/directory/4697/email-marketing/software) - [Email Validation Tools](https://www.softwareadvice.co.nz/directory/4605/email-verification/software) ## Alternatives 1. [Brevo](https://www.softwareadvice.co.nz/software/18887/brevo) — 4.6/5 (3475 reviews) 2. [SendGrid](https://www.softwareadvice.co.nz/software/390066/sendgrid) — 4.2/5 (753 reviews) 3. [Mailchimp](https://www.softwareadvice.co.nz/software/111921/mailchimp) — 4.5/5 (17627 reviews) 4. [Constant Contact](https://www.softwareadvice.co.nz/software/397812/constant-contact) — 4.3/5 (2926 reviews) 5. [Mailjet](https://www.softwareadvice.co.nz/software/419161/mailjet) — 4.2/5 (454 reviews) ## Reviews ### "Mailgun is still best in mass email delivery" — 5.0/5 > **Benjamin** | *24 April 2026* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Mailgun was very affordable to get started (they have a free tier) and are scaling well with over 20 active clients using our account for SMTP. > > **Cons**: We haven't experienced any downsides or complications that were due to Mailgun. Clients don't complain about it, so we're content. > > Our experience continues to be fantastic, and we continue to recommend Mailgun to clients who need SMTP services. Pricing is still very affordable, and service beats competitors that we're recommending clients migrate to Mailgun from. ----- ### "Mailgun just does what I claims to do" — 5.0/5 > **Marcus** | *28 December 2024* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Mailgun is one of those tools that simply works. As someone who uses it regularly, I appreciate its reliability and ease of integration, especially with WordPress. Setting it up is straightforward, and once configured, it takes care of email delivery without needing constant attention or troubleshooting. One of the standout aspects is how much you get with the basic plan. Features like email tracking, analytics, and solid deliverability are included, which is often more than enough for smaller projects or businesses. It’s refreshing to see such a feature-rich offering without having to upgrade right away. I also love how well Mailgun handles what it promises—emails are delivered quickly and consistently, which is crucial for ensuring important communication doesn’t end up in spam folders. You also have a pretty good overall statistic. For anyone looking for a no-fuss email solution with great value in its entry-level plan, Mailgun is a fantastic option. > > **Cons**: Some settings are difficult to find, making configuration a bit frustrating at times. Additionally, the service region selection defaults back to the US, which I always forget to change. These minor inconveniences don’t overshadow its overall performance, but they’re worth noting for users who value a seamless experience. A more intuitive settings layout and a persistent region selection would make Mailgun even better. > > Mailgun is a powerful email delivery service that excels in reliability and ease of integration, particularly with platforms like WordPress. It’s straightforward to set up and handles email delivery with minimal maintenance. I’ve been impressed by how much functionality is included in the basic plan, offering features like tracking and analytics that are often premium in other services. ----- ### "Don't use mailgun. You'll lose all you emails, customers and they don't confirm to EU compliance law" — 1.0/5 > **Niels** | *10 November 2024* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: The best thing about mailgun is that you move away from it very easily. Just close your account and don't look back > > **Cons**: I didn't like how mailgun disable our account (with over 25 active applications/domains and hundreds of users) and didn't tell use why for over 3 days. > > We're a paying mailgun customer for over 10 years. Until mails stopped going out. After logging in, there was an error that says 'account disabled' with no further information. It took 24 hours for customer support to respond and tell us there was a security problem with our account, but we were left on our own to figure out what was going on and how to solve it. All in all it took over a week to get our accounts back. By that time, we had migrated away to better, cheaper and more reliable alternatives. ----- ### "A great mail delivery service that just works\!" — 5.0/5 > **Vikas** | *14 March 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: If you know your way around DNS records, Mailgun is remarkably easy to set up and just works\! > > **Cons**: The pricing can go up significantly after the free tier (but at least they have a free tier) > > My overall experience with Mailgun has been positive and is boosted through their integration with Web Hosting Providers especially xCloud. ----- ### "A user friendly and efficient tool for email testing" — 5.0/5 > **Pablo** | *15 October 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Mailgun is how easy it is to use and set up. The interface is intuitive, and the email tracking and validation features make testing and troubleshooting very straightforward. It’s a great tool for QA work and for ensuring that emails are being sent and received correctly. > > **Cons**: What I liked least about Mailgun is that some advanced settings and logs are not immediately visible or easy to find across different domains. It takes a bit of navigation to locate specific details when troubleshooting. > > My experience with Mailgun has been very positive. As a QA, I need to perform different validations related to email sending with Mailgun, and this is really easy to do, even though it was my first time using this type of platform. Its user-friendly interface was very helpful to me. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/419700/mailgun?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/419700/mailgun) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data