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ADP Comprehensive Services
4.3
Overall rating
Reviews
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About ADP Comprehensive Services
ADP Comprehensive Services is an outsourcing solution. Choose one, some or all areas of managed services across HR, talent, benefits administration and payroll:
Comprehensive HR
- Get compliance guidance, workplace safety guidance, talent management, learning courses and other HR tools
Comprehensive Pay
- Reduce your pay administration workload and receive best practices and compliance assistance for payroll and tax
Comprehensive Benefits
- Alleviate your benefits administration and open enrollment burden and help reduce compliance risk
ADP Comprehensive Services is the HR, pay, and benefits outsourcing partner that extends your capacity so you can deliver more strategic impact to the business.
It provides high-touch, expert support when you need it across HR, talent, compliance, pay and benefits administration for workplace challenges both small and large.
This solution can be an asset to your company whether you have an HR person or department or not.
ADP Comprehensive Services pricing
ADP Comprehensive Services does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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ADP Comprehensive Services Reviews
Feature rating
5 reviews of 227
View all reviews
Jose
- Industry: Wholesale
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4
5
Reviewed on 20/08/2024
Great Client Support
Overall everything is great so far. I like the fact that we are growing and the tools needed to help us sustain our growth are available or becoming available
Pros
I love the fact that my executive relationship manager keeps in touch with me and always available asking if there is anything she can do assist me and my operations.
Cons
I would say that overseas customer support can be a challenge sometimes.
Reasons for Switching to ADP Comprehensive Services
Brand recognition, and the promise of a trustworthy, time-proven system.
Sean
- Industry: Maritime
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5
4
Reviewed on 23/07/2024
ADP Comprehsive
We have had ADP almost 10 years and it has been a positive experience
Pros
Ease of use for myself and the company CFO/
Cons
We have had no issues with ADP. When we need assistance the customer service team has been responsive and helpful.
lexi
- Industry: Nonprofit Organisation Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
4
2
Reviewed on 20/08/2024
ADP Comp Service
[sensitive content hidden] are incredible leaders of a wonderful team. [sensitive content hidden] is a great VP. We have had negative experiences with other service teams, though.
Pros
The support on one team is great.The other teams are not as helpful.
Cons
the limitation for IT Troubleshooting and limited visibility to back-end flows.
Reasons for Switching to ADP Comprehensive Services
ADP wasn't meeting operational needs and we needed a system that worked well with our 403b provider, and a system that gave us more "yes" than "no" responses to our questions for enhanced functionality
Denise
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 22/08/2024
Exceeded Expectations
The Payroll, Reporting and HR services team have provided valuable insights and assistance whether for routine questions or more complex issues helping me make informed decisions.
Pros
It is User friendly, it streamlines complex HR tasks making payroll process, benefits and reporting a lot easier.
Cons
The one thing I did not like was that they do not provide IT team come to our location to set up the clocks the assistance was done only via phone and it was time consuming and inconvenient.
Erin
- Industry: Civil Engineering
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4
4
Reviewed on 20/08/2024
Review of ADP Comp Services
Pros
Onboarding is simple, easy access for employees to log in and edit personal information, Benefit Enrollment is simple (also love our benefit rep, [sensitive content hidden]!)
Cons
Performance module- not very user friendly
