DATIS, Part of the ContinuumCloud, offers a completely unified HR and Payroll platform purpose-built for human services...
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About UKG Ready
Designed for small businesses where everyone wears multiple hats, UKG Ready is the all-in-one HR solution that guides and empowers your people to make their day-to-day easier. From HR and payroll to talent and time, we’re the partner in your corner rooting for your success and giving you the tools, support, and time needed to focus on growth and making a difference.
UKG Ready pricing
UKG Ready does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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UKG Ready Reviews
Feature rating
5 reviews of 899
View all reviews
Karina
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 26/08/2024
Easy to use for scheduling
Pros
I like the ease of creating schedules, submitting PTO or other time off, and checking my schedule.
Cons
I wish I could label the numerical time codes (e.g. Education in, Eduxario out) so it's easier to transfer cost centers.
Stelios
- Industry: Wholesale
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 19/08/2024
Payroll on the go made easy!
Mainly a positive one as our company never had an app to handle payroll.
Pros
Being able to handle payroll on the go, and being to do it without resorting to the browser version.
Cons
Some of the UI is a bit different fromt he desktop version.
Aaron
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
1
1
Reviewed on 24/05/2024
Worst company to deal with
Although there is nothing redeeming about the UKG Ready platform, the customer service and technical help are the worst parts of the experience. If you need help with any given issue, there is no way to get help from someone by calling or emailing, all you can do is create a service request ticket and you may get a call back within a few days. Often times, rather than help you they tell you to visit their Community site and tell you to scour through hundreds of threads to find the help you need from other users.
The implementation process was a nightmare and many of the functions we needed implemented were not completed or they were left half-done. After using the platform for a year we offered to pay UKG additional fees to implement two specific functions we desperately needed (onboarding and recruiting). I followed up with our account manager on a weekly basis asking for a quote, she consistently gave me the run-around, stating she was working with her sales team on it. After two months, she finally provided a quote, but not what for I asked, rather, it was a quote for UKG to do a complete analysis of their platform to determine what we need.
Upon making a change to one of our vendors it was necessary to create a new file feed with UKG. It took UKG 30 days to respond to our request for a new file feed. Once we were finally assigned a project manager he stated that we can expect it to take 5 business for him to respond to any calls or emails during the process.
These are just a few examples of the horror it is to deal with UKG. They are the worst company I have ever had the displeasure of working with. We have been used as references for UKG and we have told each company to run away as fast as they can and we will continue to do so.
Pros
There are no positive things to say about UKG.
Cons
Please refer to the overall experience summary for details on our experience with UKG.
Alternatives Considered
TriNet ZenefitsReasons for Choosing UKG Ready
Our company went through a merger and with the new logistics ADP was not able to support us.Switched From
ADP Workforce NowReasons for Switching to UKG Ready
Their sales team were very good liars and were exceptional at misrepresenting what UKG was capable of and how poor their support would be after the contract was signed.
Graeme
- Industry: Machinery
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0
5
Reviewed on 4/07/2024
Good product, room for improvement
Pros
Desktop web access is great, full features works really well
Cons
Mobile web access, not so great. Sections of screen not visible and could use improvement,
Sara
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 27/08/2024
Enhances employee privacy and gives them the right to review evaluations and follow up on...
UKG Ready has given evaluations the required transparency, enhanced the values of self-criticism among employees and enabled them to manage their relationships and work affairs efficiently.
Pros
I like that UKG Ready is like an employee's bag. Everything is in the same place, we can easily access information about our job status and progress according to KPIs. I liked the ease of documenting the start and end of official working hours and the accuracy of documentation, issuing a payslip, scheduling vacations or requesting leave directly from the employee's page. I liked the ease of approving goals with UKG Ready, and I liked the ease of sharing them with direct managers by updating them and issuing reports about them. What UKG Ready provides in terms of dashboards that display progress according to each KPI independently, and the transparency of accessing and reviewing evaluations is very motivating to put in more effort.
Cons
UKG Ready has not overlooked anything, is easy to use, and ensures real-time notifications that keep us up to date with updates.
