Ideagen Quality Management

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Ideagen Quality Management

Q-Pulse is a governance, risk and compliance (GRC) solution for the manufacturing, health care and airline industries. The solution enables organizations to manage their processes and take preventive action. Q-Pulse provides on-premise and cloud-based deployment options. It helps risk managers to manage documents, audits, suppliers, incidents and risk. With Q-Pulse’s document management feature, executives can collect, store, access and manage files from a centralized repository. The solution is able to send automatic notifications to users when a document is created, edited and published. The solution’s risk management feature creates a platform to establish a risk strategy for organizations. Q-Pulse enables organizations to fulfill ISO 9001:2015 Risk-Based Information Security Management System (ISMS) standards. In addition, the solution streamlines the audit process by creating checklists. Q-Pulse also offers a mobile application for Android and iOS devices.
Ideagen Quality Management Software - Q-Pulse key people
Ideagen Quality Management Software - Q-Pulse tablet app
Ideagen Quality Management Software - Q-Pulse mobile reporting
Ideagen Quality Management Software - Q-Pulse safety
Ideagen Quality Management Software - Q-Pulse key people - thumbnail
Ideagen Quality Management Software - Q-Pulse tablet app - thumbnail
Ideagen Quality Management Software - Q-Pulse mobile reporting - thumbnail
Ideagen Quality Management Software - Q-Pulse safety - thumbnail

Ideagen Quality Management pricing

Ideagen Quality Management does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Ideagen Quality Management Reviews

Feature rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.1
Customer Support
4.6
5 reviews of 160 View all reviews
Sarah
Sarah
  • Industry: Warehousing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 7/03/2023

Q-Pulse Enterprise

The benefits of having Q-Pulse is the team behind it. Any issues we have had, have been hands on with the Q-Pulse support team. Also, having been involved in the roll out of the Q-Pulse system in the business I work in, I have to commend the consultant who worked with us.

Pros

When I first joined my company it was a privately owned company, however, now 6 years later, the business has massively grown with a number of acquisitions and having made the move to become a public company. With the acquisitions, the ease of having Q-Pulse Enterprise allowed us to roll out the QMS and provide real live data and streamline a number of our processes.

Cons

Due to the number of employees that I currently work with, and working in a quality and compliance industry, that training is core to the success of the business. Having a platform that can demonstrate this is critical. Whilst Q-Pulse currently offers way of documenting training, I do believe it is quite manual and could improve. If this improves, Q-Pulse will prove to be a very robust and attractive quality management system.

Anthony
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/06/2023

Q-Pulse

Q-Pulse also offered robust reporting and analytics capabilities, providing us with clear, concise, and visually appealing reports. This made it much easier to communicate with other departments and higher-ups about our current state of quality and any areas that needed improvement.

Pros

Intuitive User Interface: easy to navigateComprehensive Suite of Tools: The platform offers a wide range of tools for managing quality, including modules for document control, audit management, supplier quality, CAPA

Cons

Customization LimitationsHigh learning curveAbsence of full functionality of the mobile app

Alternatives Considered

Oil and Gas Software
Stephen
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

3
Reviewed on 21/07/2017

Overall, very positive. The business has staff in all departments who engage well with...

Pros

The ability to configure the system is made very simple. Changes can be made by administrators with minimal effort which is invaluable to any business which is either growing or operates in a dynamic environment.
The software has constant releases either for fixes (which obviously everyone wants to avoid altogether) or for improvements. We have seen several iterations of a module in the space of a year which has helped how our users engage with the system.
On a similar note, I am impressed with how the company will make changes to the software upon request. Changes are reviewed and implemented in a timely fashion.

Cons

Having to re-create successful pilot projects from UAT to the Live site is a frustration!
Whilst I have praised the configurability of the system I believe there are further improvements which could be made to enhance the software further.
The module nature of the software has meant some modules are behind others in terms of aesthetics and functionality (but I know this is something the business is working on).

Response from Ideagen

Hi Stephen, thank you for taking the time to review EQMS. We are delighted you have found the changes to EQMS have been made in a timely manner and that you have found the configuration process has been simple. We have our customer voice meeting first thing next week and we will cover how we can streamline the UAT to go-live process. We will let you know whether that is going to be possible. We're really delighted you find the value for money and the customer support excellent. We'll keep working on ease of use and functionality. Many thanks, Emily

Replied 21/07/2017
Kelsey
Kelsey
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 13/02/2019

Flexible, User Friendly Quality System

We have fully automated periodic review of documents and have successfully and easily integrated newly acquired sites into our Quality Management system utilizing the bulk upload and automatic approval features. We are staying compliant with competency testing through use of the training module which tracks required, completed, and incomplete training and allows expiry of training each year. Qualtrax support is always great, very response, and able to provide admin level users with great support through user forums and resource documents. We are also able to troubleshoot our own on-prem instance through access to error logs.

Pros

The flexibility of the Qualtrax software is by far the biggest selling point. The customizable and configurable workflows have helped our organization go almost entirely paper free in our Change Control, Deviation, CAPA and A/P invoice process. We are also looking to add additional workflows in the near future for software access and Action Item tracking.

Cons

There are some limitations with reporting on training matrices that are a bit frustrating as we have to manually track training curriculums.

Michael
Michael
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/02/2019

AWESOME PRODUCT AWESOME PEOPLE

Our overall experience with Qualtrax has been wonderful! We have been users for over a decade and have watched this company evolve catering to our specific needs. Every issue has been resolved and done so in a very timely and ethical manner. The AHA site makes for a great and easy way to offer suggestions and also to receive support. Our company has had a ROI equivalent to 100's of thousands of dollars with the implementation of Qualtrax workflows. Qualtrax is a powerful tool for effectively maintaining a quality management system within your business. A few months ago the president visited our site here in northern Virginia just to check in on us. How awesome is that!!! As a customer it was very cool to see them take the time to visit our facility and see Qualtrax in action and address any concerns that we may have had. So again, our experience as a whole has been A++++!! Thanks Qualtrax for standing behind your product as well as you do!!

Pros

USER FRIENDLY
CUSTOMER SERVICE
Workflows

Cons

THE LOOK OF THE INBOX PAGE. KINDA BORING...

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