---
description: Review of Ideagen Quality Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Ideagen Quality Management | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Ideagen Quality Management

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> Ideagen Quality Management is a governance, risk and compliance (GRC) solution for the manufacturing, health care and airline industries. The solution enables organizations to manage their processes and take preventive action. Ideagen Quality Management provides on-premise and cloud-based deployment options. It helps risk managers to manage documents, audits, suppliers, incidents and risk.&#10;&#10;&#10;With Ideagen Quality Management’s document management feature, executives can collect, store, access and manage files from a centralized repository. The solution is able to send automatic notifications to users when a document is created, edited and published.&#10;&#10;&#10;The solution’s risk management feature creates a platform to establish a risk strategy for organizations. Ideagen Quality Management enables organizations to fulfill ISO 9001:2015 Risk-Based Information Security Management System (ISMS) standards. In addition, the solution streamlines the audit process by creating checklists.&#10;&#10;&#10;Ideagen Quality Management also offers a mobile application for Android and iOS devices.
> 
> Verdict: Rated **4.5/5** by 178 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 178 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ideagen
- **Founded**: 1993

## Commercial Context

- **Pricing Details**: Pricing information is available on inquiry.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, New Zealand, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- Appointment Management
- Archiving & Retention
- Asset Tracking
- Audit Management
- Audit Planning
- Business Process Automation
- Calendar Management
- Complaint Management
- Compliance Management
- Compliance Tracking
- Corrective and Preventive Actions (CAPA)
- Customisable Forms
- Customisable Templates
- Dashboard
- Data Security
- Defect Tracking
- Document Capture

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Safety Management Software](https://www.softwareadvice.co.nz/directory/4699/safety-management/software)

## Related Categories

- [Safety Management Software](https://www.softwareadvice.co.nz/directory/4699/safety-management/software)
- [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software)
- [Records Management Software](https://www.softwareadvice.co.nz/directory/1859/records-management/software)
- [Governance, Risk and Compliance (GRC)](https://www.softwareadvice.co.nz/directory/3843/grc/software)
- [Pharmaceutical Manufacturing Software](https://www.softwareadvice.co.nz/directory/187/pharmaceutical-manufacturing-software/software)

## Alternatives

1. [MasterControl Quality Excellence](https://www.softwareadvice.co.nz/software/142000/mastercontrol) — 4.5/5 (526 reviews)
2. [KAWAK](https://www.softwareadvice.co.nz/software/357377/kawak) — 4.6/5 (319 reviews)
3. [Qualio](https://www.softwareadvice.co.nz/software/152557/qualio) — 4.6/5 (128 reviews)
4. [Isolocity](https://www.softwareadvice.co.nz/software/79422/isolocity) — 4.7/5 (51 reviews)
5. [QT9 QMS](https://www.softwareadvice.co.nz/software/152728/qt9) — 4.8/5 (117 reviews)

## Reviews

### "Great Support, Product Needs Some Streamlining" — 4.0/5

> **David** | *26 November 2023* | Research | Recommendation rating: 7.0/10
> 
> **Pros**: Great support from the ideagen team, willing to help build your software install and spend hours troubleshooting issues. support is often quick and concise.
> 
> **Cons**: Sometimes a very convoluted product, the UI has been added to for a number of years and could do with some refactoring/streamlining.
> 
> Overall the software can be relied upon, its robust once set up and is highly customisable. The Ui is quite awkward and convoluted at times and takes time to learn. Support is great:- very quick to respond to issues and are willing to spend the time to work through problems to ensure they are fixed.

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### "Qualsys Experience" — 4.0/5

> **Annabelle** | *21 August 2019* | Building Materials | Recommendation rating: 9.0/10
> 
> **Pros**: Ease off use&#10;Ability to run from IPad's and phones&#10;Flexibility of being able to tailor to own needs &#10;Dashboard for tracking performance&#10;Easy administration
> 
> **Cons**: Audits process is long winded and could be simplified by being able to raise on close on the app.&#10;&#10;Modules are not interactive with each other and operate independently.
> 
> A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.

-----

### "Quality and Reporting Management system" — 3.0/5

> **Shen** | *3 January 2024* | Airlines/Aviation | Recommendation rating: 5.0/10
> 
> **Pros**: The software has various modules and is configurable to your liking. You can customise the workflow to your preferences and have the ability to build forms and templates yourself. It also has an easy access management module.&#10;&#10;You can also set up workflows for stages with different actions depending on the workflow you need.
> 
> **Cons**: The software lacks a proper reporting application for operational staff. In addition, there is no suitable place for administering safety impact risk assessments in line with aviation regulations.

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### "Medical Devices EQMS" — 5.0/5

> **Stewart** | *23 August 2019* | Medical Devices | Recommendation rating: 9.0/10
> 
> **Pros**: The software can be used across a variety of platforms.
> 
> **Cons**: Some parts and functionality seem a bit dated but are aware that Qualsys are addressing this.
> 
> Very happy overall with the document and issue manager modules utilised within EQMS. Have already had a product upgrade and the customer support from the rep is excellent.

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### "eQMS Software Reinvigorated Our Quality Compliance Processes\!" — 5.0/5

> **James** | *19 July 2019* | Plastics | Recommendation rating: 10.0/10
> 
> **Pros**: 1) Easy to configure&#10;2) Simple to use&#10;3) Clever features (progress dashboards, document links etc)..&#10;4) Document review reminders&#10;5) Users can give feedback on controlled documents
> 
> **Cons**: The reports are not configurable enough for our processes
> 
> We gave Qualsys an extremely short lead-time to embed Document Manager and Issue Manager - both deadlines were met in time which was HUGELY impressive. Customer support / service is impeccable.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/419186/Ideagen-Quality-Management)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/419186/Ideagen-Quality-Management> |
| en | <https://www.softwareadvice.com/manufacturing/ideagen-quality-management-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/419186/Ideagen-Quality-Management> |
| en-GB | <https://www.softwareadvice.co.uk/software/419186/Ideagen-Quality-Management> |
| en-IE | <https://www.softwareadvice.ie/software/419186/Ideagen-Quality-Management> |
| en-NZ | <https://www.softwareadvice.co.nz/software/419186/Ideagen-Quality-Management> |
| fr | <https://www.softwareadvice.fr/software/419186/Ideagen-Quality-Management> |

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