About Okta

Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core of our Okta Workforce Identity and Customer Identity Clouds, business leaders and developers can focus on innovation and accelerate digital transformation, thanks to customizable solutions and more than 7,000 pre-built integrations. We’re building a world where Identity belongs to you. Learn more at okta.com.
Okta Software - Create SAML integration
Okta Software - Configuration authentication
Okta Software - Multifactor policies
Okta Software - Rogue accounts report
Okta Software - Create SAML integration - thumbnail
Okta Software - Configuration authentication - thumbnail
Okta Software - Multifactor policies - thumbnail
Okta Software - Rogue accounts report - thumbnail

Okta pricing

Okta has a free version and offers a free trial. Okta paid version starts at US$1.00/month.

Starting Price:
US$1.00/month
Free Version:
Yes
Free trial:
Yes

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Okta Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.4
5 reviews of 810 View all reviews
Yuriy
Yuriy
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2020

Solid SSO package.

Overall, this really does help with consolidating logins, making onboarding and offboarding a very easy process. There are some admin panel quirks, but overall very useful.

Pros

Software is easy to use and implement. The Control panel just makes sense. Every implementation is very well documented and pretty much walks you through every integration possible. MFA is fairly easy. Support is great. Even pre-sale, we were able to get support from sales engineers and it was great. Pricing is nice too if you go through a reseller.

Cons

While the control panel is nice, there are quirks. The bulk delete users process is painful, you almost have to do it one by one. The MFA, while nice, can be quirky. I am getting a bit fed up with the number of authenticator apps on my phone.

Alternatives Considered

OneLogin, Ping Identity and Auth0

Reasons for Switching to Okta

Integration setup was much easier with Okta making this a no-brainer pick.
Jean Pierre
  • Industry: Computer Games
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 13/05/2023

Okta, the one provider that delivers

10/10 .I've worked at SMB, Large Enterprise and startups. I ALWAYS get Okta if the org can afford it. There is really no "competition" that comes close to delivering a product as polished and easy to use as Okta.

Pros

Okta does what Okta says it does, and delivers. Okta doesn't try to be like other competitors (if you can call them that in the space) and does IAM, SSO and Security. It doesn't do 15 things poorly, it does what it does better than anyone else on the market. Okta's support is also insanely good. I've had Okta support trouble shoot an application issue and figure it out before the actual application support even scheduled a call with me. If you want fast a great support, then you really need Okta.

Cons

For smaller organizations the price is higher than others that "offer more". I say offer more, because in reality you get subpar products bundled together that all "kind of" work. Really if your org can afford it, you'll have a top notch product with Okta that is bar none.

Alternatives Considered

JumpCloud Directory Platform and Rippling

Reasons for Switching to Okta

Okta does SSO and IAM way better than Rippling or JumpCloud. Plain and simple its comparing a butter knife to a scalpel. Maybe you can only afford the butter knife, but really you want the scalpel 99% of the time.
Seth
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

1
Reviewed on 23/03/2023

They will sell you then drop you and won't get in touch until it's billing time again

We had a terrible experience with Okta. Our sales rep left out very important details that would have dissuaded us signing up. First, the SSO paywall for 3rd parties is so massive and of course they left out that detail. For $12k per year, our costs would exceed $50k in 3rd party charges, just to connect the core apps we use on a daily basis. Second, they said Okta would work seemlessly for our customer service reps, who check in on email accounts and different software services that we use; however, after talking to 3 customer service reps, we found out that we could not achieve this using Okta, making this all-or-nothing deal fall short of our needs. Thirdly, they insisted that we pay them to get support on the product that they sold us on. I would highly recommend first googling "SSO wall of shame" and thinking twice about signing with Okta. They are hounding us to pay for year 2 when we did not even launch it in year 1. Steer clear of these guys, they will bait and switch and they only care about signing new customers.

Pros

Getting the team set up was relatively straightforward.

Cons

Setting up individual apps can be tedious and not straightforward. They offered no support unless we paid them. The paywall for SSO is very steep. Multiple users cannot access single accounts using Okta Verify.

Natasha
  • Industry: Mental Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/03/2024

Everything in one spot

Pros

That every tool/website that I need access to is downloaded, and can search for anything that I would need access to, can also add outside websites to this tool. Even super helpful when we have other departments that need access to other tools, it is set up for that department so they wouldn't have access to tools they shouldn't.

Big bonus is when an individual leaves the company we have one shut down vs multiple spots to shut down.

Cons

I do not have any cons about Okta, for my use I find it extremely helpful.

Andualem
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2023

Streamlining User Management

As a user of Okta software, I can say that it has been a great tool for streamlining user management within our organization.

Pros

1.Easy to use: Okta's interface is user-friendly and intuitive, making it easy to navigate and manage user accounts.2.Single sign-on: With Okta, users only need to remember one set of login credentials for multiple applications, which saves time and reduces the risk of security breaches.3.Customizable: Okta can be customized to fit the unique needs of your organization, including branding and access policies.4.Integrations: Okta integrates with many popular business applications, including Microsoft Office 365, Salesforce, and more.

Cons

1.Price: Okta can be expensive for small businesses or organizations with limited budgets.2.Support: While Okta's support team is generally responsive, some users have reported long wait times for support tickets.

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