Mailjet

Pros

Simple email builder and reliable delivery rates.

Cons

Advanced features need a bit more refinement.

Pros

It offers drag and drop features, by which it is easier to user to design and sending mail

Cons

Free plan of mailjet is limited in terms of number of mail sending per month

Pros

Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers successfully to over 75 000 subscribers.

Until one subscriber complained (despite all our subscribers being opt-in) And support consisted of folks who can only reply scripted responses and not English as a first language. Without us explaining, they simple throttled our send limits.

Cons

poor customer service. lousy rules and no loyalty to a 4+ year old client.

Pros

We signed up for an account in order to send out emails. Had been using mail chimp and need a change.

Cons

Signed up yesterday. All good. When I was going to sign in today, it didn't work. I needed to send mail's.
It said the account had been closed for undisclosed reasons. How strange! I tried to change the password & login again. Didn't work. Contacted them abd they basically says same. They couldn't say the reason. How incredibly strange and discriminating. I run yoga & meditation retreats, help people connect to their souls, respect nature and animals, heal & grow. We also have a charity.
Si they are AGAINST supporting good work that helps people. Good work with good intentions. Very shocking and discriminating. Bad! Believe they're run by non humans ( robots ) who are against people doing good work and who are close to nature.

Pros

The system they use to send and deliver your emails is well done, but can get quite detailed. Keep in mind this is how your mails get a high deliverablility.

Cons

This softward is strongly designed for team colaboration, and the learning curve is quite high. I also tried to contact support and it took them a long time to get back to me, and then several exchanges by email to get my inquiry solved.

Alternatives Considered

Reasons for Choosing Mailjet

Switched From

Reasons for Switching to Mailjet

Pros

We chose Mailjet because it had packages based on the amount of messages sent. We do not store any contacts and we only use this service for transactional emails. It also comes with an easy-to-use API.

Cons

We were using Mailjet for our service. One day, we received an email that our account has been compromised and it was suspended. We tried to contact their support team multiple times over 7 days, asking them to give us some more information about the emails that were being sent. We also informed them that we changed our password and our API keys. They didn't even reply to us and they closed our tickets, damaging our product.

Pros

Api has good documentation
When you dont need support and everything works its ok

Cons

Very bad support desk
Make sure you do not fully rely on their service
They do not notice and their internal mails are not always working - for example password reset or auth codes are delayed or not received at all

Pros

Mailjet is a good email solution, the good value for money is there

Cons

the solution seems a bit technical on the API part

Pros

Super easy to set up to start sending transactional emails.

Cons

The templates were not the greatest and had to build a lot of our own.

Pros

It was really simple to set up and import our databse

Cons

It was a little bit clunky in places and not as intuitive as other platforms

Pros

- Easy to deploy Transactional Emails- Also saved section are more in control.- Quickly update linked section to apply in all concerned mails.

Cons

- Sending history management is bit complex to solve issues. as It's not easily identifiable for concerned campaigns

Pros

The synchronize of contacte ,the color of platform

Cons

It get more fonction, so excellent for marketing and other business

Pros

Mailjet is a fantastic email-sending application. I just send transactional emails using it. Email delivery is practically guaranteed, and you can track each individual message's progress, receipt, and opening. The ability to create sub-accounts is also useful.

Cons

Maljet's customer service advice could be better, but in my opinion it still has a strong structure.

Pros

Easy to implement, a drag and drop editor is available to create emails.

Cons

Not easily integrable with other CRM solutions.

Pros

The software is good and easy to use, one can easily understand

Cons

Wrong analytics shown while using API or smtp, suppose if you use smtp to your own test email address, if you are sending to 10 email address and if you open only one email address, it will shown around 4 to 5 instead of one. Secondly now a days it was noticed that they are not changing the shared IP, due to which the deliverability of inbox is constantly decreasing and mails are getting to Spam. The issue most probably comes when you use SMTP for sending emails

Pros

When compared to competing services, its pricing is quite competitive.

Cons

The interface is far from intuitive, especially if you have used other services in the past.
Much of it does not work as it is supposed to. You can waste a lot of time repeating actions until the system finally reacts.
Server response is incredibly slow.
Most of the most important functions needed to use the system for marketing purposes are missing.
As a potential customer trying the software with a view to becoming a permanent user, you may not contact support. They literally refuse all questions from potential customers!

Pros

Easy to start. In just a few minutes you can be up and running with your first campaign.
Generous sending and contact limits for the startup.
Good Wordpress support.

Cons

Nothing so far. Working as supposed with nothing to complain about.
If there was a wishlist, I'd like to see some kind of SEO and content AI based assistant.

Alternatives Considered

Reasons for Switching to Mailjet

Pros

After using MailJet as a replacement for Mandrill for the last 2 years, I can fully recommend it. I use it for transactional email and I can send 6000 per month on the free tier. More than enough for my use case. I like the templates and templating language. Setting up sender domains and authenticating them is a doddle. Using the API is also painless with the excellent API documentation.

Cons

The only thing I dislike is that there are almost too many options. This isn't a bad thing per se, but I have probably only used about 25% of the available tools/reporting etc. I also have no need for the campaign tools and would prefer it if Mailjet only concentrated on transactional emails.

Alternatives Considered

Reasons for Choosing Mailjet

Switched From

Reasons for Switching to Mailjet

Pros

Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the deliverability comes to 100% but if you purchase then ratio will be different, however, the same does not happens mailjet, seriously i am using this service with multiple accounts and getting same ratio with it, the good thing is that you can save the template in the panel and modified to get better deliverability . Secondly they providing their own unsubscribe link which help us that there system identified the email address of unsubscribe and removed automatically

Cons

One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment

Pros

The platform is very easy to use and I can build email campaigns quickly and efficiently. It allows multiple team members collaborate which makes it convenient. It's drag and drop feature helps make the email templates better to work with. One of the best feature is that we can track and monitor all the emails sent.

Cons

The platform lacks email templates options which could be increased. The pricing is a little expensive compared to other platforms, but the free plan also works pretty good.

Pros

1. innovative technologies and features
2. the necessary functions that can be extended and / or scaled if necessary
3. never experienced issues
4. high abvailability
5. API / developers friendly
6. full-stack developer friendly
7. spam filters / precise analytics / statistics
8. free plan and fair pricing
9. intuitive admin web UI
10. documentation and clear tutorials

Pros

1. Has multiple plans to suit companies with lower budget2. Helps you verify email address of leads before broadcasting emails3. You can also do A/B testing using Mailjet

Cons

1. Live chat feature is missing. So you cannot get instant solution for your problems2. Email auto-response fails at time

Pros

this make the job we used for : send mail throught smtp and delivery ASAP

Cons

some mails are tagged as spam and so never read by receiver. We can go on next level on MailJet to have private IP but price is no more interesting compared on other competitors with more reputation

Pros

I love the the easy n smooth mail sending quality of this software the most but rest of functions and services also awesome like customer support ,Templates,SMTP etc.

Pros

Free! At least for our limited use case.
Simple to setup and confirm new domains or addresses.
Can manage multiple clients' needs through a single mailjet account.

Cons

The limitations on the free-tier account are fairly low (200/day), but its free so its hard to complain.